Organization CODE OF CONDUCT

 

For the Prevention of children, Adults and Staff from Abuse, Exploitation and Harm

 

 

 

 

 

                                          

 

 

1.    Organizational Profile

Rooted in pursuit of the public interest and social justice, Organization for Social Development (formerly Organization for Social Justice in Ethiopia) has been engaged, since its establishment in 2003, in wide and diverse interventions ranging from advancement of human welfare, democracy and good governance to maximizing the role of the private sector in promoting social justice by upholding Corporate Social Responsibility (CSR) as the main thematic area of its operation.  Realizing the enormous but untapped potential of the private sector to advance human rights and materialize people-centered all inclusive development in the country, OSD has launched in 2010 a strategic plan to promote Corporate Social Responsibility (CSR) among the business community, government organs and the public.     

Since then, OSD has implemented projects that achieved an increased awareness and understanding on CSR and enhanced capacity of the private sector to comply with international and domestic principles and standards which deal with different aspects of CSR.  Having research as one of its main components researches on private sector and civil society partnership, the role of the private sector in advancing reproductive health in Ethiopia, engagement of the private sector in improving welfare of disadvantaged and vulnerable groups and,  corporate social responsibility and child welfare, have been undertaken.  Analyzing legal and policy environments and practices as well as bringing on board international initiatives and best practices, these researches substantially contributed in addressing the information gap with regard to CSR practice in Ethiopia and have provided baseline for contextualizing and adopting CSR initiatives. In addition to conducting researches OSD works to introduce the concept, to raise awareness on different aspects of CSR, to enhance implementation by the private sector and to advocate for creation of an enabling legal and policy environment by using broadcasting and print media, organizing trainings targeted at selected representatives from governmental offices, civil society, Chamber of Commerce and Sector Associations; promoting good practices using different mechanisms and; establishing partnerships/networks with different entities including chambers of commerce and sect oral associations.

1.1 Legal status

Organization for Social Development (OSD) (formerly called Organization for Social Justice in Ethiopia (OSJE)) is an indigenous, non-profit, non-partisan, non-governmental organization. Under the requirements set by a new Charities and Societies Proclamation (entered into force on February 13, 2009) Organization for Social Development re-registered as Ethiopian Resident Charity by Federal Democratic Republic of Ethiopia, Ministry of Justice, Charities and Societies Agency on November, 2019 – License Number 0843 assuming the current name. 

1.2 Vision

Seeing a community wherein equitable access to basic economic and social services for every citizen is ensured.

1.3 Mission

 We foster social development with special emphasis to environment protection, access to standard and quality social services and productivity by promoting Corporate Social Responsibility (CSR) among business organizations, citizens, and government bodies.

1.4 Thematic Operation

The general thematic areas of which Organization for Social Development engages itself in are:-

·         Health

·         Education

·         People with Disability

·         Environmental Protection

·         Women Economic Empowerment

·         Refugees etc……

Specifically Organization for Social Development has been focusing on promoting the concept Corporate Social Responsibility among private businesses, citizens and government bodies as to improve and strengthen the role played by business firms in the development endeavors of the country. For this purpose, OSD organizes its interventions into three categories:

            Awareness and Capacity Building- focuses on ensuring enhanced CSR activities and understanding among business organizations, the government and the general public

         Research- focuses on improving CSR knowledge and information as well as identifying further intervention areas to improve laws, policies and practices related to CSR in Ethiopia

    Advocacy and Promotion- aims at creating an enabling and favorable legal and policy environment for CSR practices and improve CSR performance among the business community

1.5 Overall Objective

To increase involvement of private sectors in the development process of the country, through awareness creating, promoting practices, and advocating for an enabling environment pertaining to Corporate Social Responsibility in the country.

Ø  To promote environment protection

Ø  To promote accessibility of standard and quality public/social services to the society (education, health, food, shelter)

Ø  To encourage productivity and quality services

1.6 Values

The core values that inspired the vision and mission of the Organization for Social Development include:

            Lasting Impact

            Participation and empowerment

           Self-actualization

           Equality

         Justice

        Integrity

        Accountability

2.     Why Code of Conduct?

Poverty, conflict and displacement inevitably erode and weaken many of the social and political structures that are designed to respect and protect members of the community where these conditions have occurred or exist. The resources available to communities and crisis-affected populations, and to the humanitarian and development agencies that is there to assist them, are frequently insufficient to meet basic needs. All too often, mechanisms for protection are not given sufficient priority. Against this background, women, men, girls and boys find themselves in situations where they can be exploited or abused. Such an environment can provide opportunities for abuse of power and corruption by development and humanitarian aid workers.

 

Organization for Social Development has a zero tolerance to child abuse, Sexual Exploitation and Abuse (SEA) and must make every effort to create an environment where such practices are not tolerated. This is especially necessary given the following features of humanitarian crises:

Ø  The lack of economic opportunities for displaced populations may result in Commercial and exploitative sex being one of the few options for income generation to meet basic needs.

Ø  In cases where communities come from an environment of gender-based violence, proper safeguards need to be put in place, as similar patterns can continue or even be exacerbated in refugee or IDP camp (or non-camp) situations.

Ø  The usual social protections are not in place or are no longer functioning. Levels of protection and security are generally poor; justice and policing frequently do not exist in the displaced environment.

Organization for Social Development also has a zero-tolerance position on fraud and corruption as articulated in its Policy.

The Organization’s mission statement affirms that it works for positive and sustainable change in the lives of people affected by poverty and injustice through coordinated and effective humanitarian, development and advocacy work. It is committed to guard against the abuse of power by those responsible for protection and assistance to vulnerable communities.

Organization for Social Development recognizes that sexual exploitation and abuse can occur in many different environments internal and external to organizations. However, in humanitarian crises, the dependency of affected populations on humanitarian agencies for their basic needs creates a particular ethical responsibility and duty of care on the part of Organization for Social Development members' staff. Therefore, all program managers have a responsibility to ensure that all staff is aware of this code of conduct, sign it, and understand what it means in concrete behavioral terms. They must also ensure that there are proper mechanisms in place to prevent and respond to safeguarding issue including sexual exploitation and abuse (see Annex 1: Checklist for Managers).

Organization for Social Development members and employees must cooperate, when requested, with any investigation into allegations of sexual exploitation and abuse. Failure to disclose, or

Withholding, information about sexual exploitation and abuse constitute grounds for disciplinary measures.

3.     Scope and purpose

The main purpose of this Code of Conduct is to promote greater accountability towards crisis-affected populations and all those with whom we work. It is intended to serve as a guide for Organization for Social Development members and employees to make ethical decisions in their

Professional lives and at times in their private lives. It is designed to assist staff to better understand the obligations placed upon their conduct, and to protect the reputation of the organization.

The spirit in which this code has been developed is intended to strengthen, complement and enhance already existing “Codes of Conduct”, rather than to detract from them. Members and employees of the organization have a particular responsibility to uphold the standards expressed in the following Code of Conduct, to set a good example and to create a working environment that supports and empowers staff. The Code is complemented by the organizational policy.

4.     Codes of Conduct

Members, volunteers and employees of Organization for Social Development must:

 

         Respect and promote fundamental human rights without discrimination and irrespective of social status, race, ethnicity, color, religion, gender, sexual orientation, age, marital status, national origin, political affiliation or disability.

           Treat all communities with whom we work (including children, people with disability, women and IDPs-if there are any, etc.) fairly and with respect, courtesy, dignity and according to the respective country Law, International Law and Local Customs.

             Create and maintain an environment that prevents sexual exploitation and abuse, abuse of power and corruption, and promotes the implementation of the code of conduct. Managers at all levels have particular responsibilities to support and develop systems that maintain this environment.

       Uphold the highest standards of accountability, efficiency, competence, integrity and transparency in the provision of goods and services in the execution of their job.

          Never commit any act or form of harassment that could result in physical, sexual or psychological harm or suffering to individuals, especially women and children.

   Never exploit the vulnerability of any target group, especially women and children, or allow any person/s to be put into compromising situations.

         Never engage in any sexual activity with children (persons under the age of 18) regardless of the age of majority or age of consent locally. Sexual activity with children is prohibited. Mistaken belief in the age of a child is not a defense.

    Never engage in sexual exploitation or abuse of any man, woman, girl or boy. This constitutes acts of gross misconduct and is therefore grounds for termination of employment.

      Never exchange money, employment, goods, or services for sex, including sexual favors. All forms of humiliating, degrading or exploitative behavior are prohibited. This includes exchange of assistance that is due to project participants.

      Never abuse their position to withhold humanitarian assistance, nor give preferential treatment; in order to solicit sexual favors, gifts, payments of any kind, or advantage. The employee should be conscious of not taking advantage of his/her position and may not accept gifts (except for small tokens of appreciation) or bribes.

         Not engage in sexual relationships with communities and affected populations with whom we work. Such relationships are strongly prohibited since they are based on inherently unequal power dynamics. Such relationships undermine the credibility and integrity of humanitarian aid work. This rule applies to both during and after working hours.

        Employees may not accept, solicit or engage in the "buying" of or profiting from sexual services. This is applicable both within and outside of working hours.

       Ensure that all confidential information, including reports of breaches of these standards by colleagues, obtained from communities and affected populations or colleagues is channeled correctly & handled with utmost confidentiality.

      Ensure that reports, concerns or suspicions of breaches of these standards are immediately reported to the established agency reporting mechanisms, which is expected to take prompt investigative action.

      Any breach of the Code of Conduct will result in disciplinary action in accordance with the respective terms, conditions and guidelines of the individual agencies.

      Any staff member purposely making false accusations on any action by another staff member, which is in breach of the code of conduct, will be subject to disciplinary action at the discretion of the employer.

4.1 Establish minimum standards for compliance and complaints mechanisms as part of member commitment to the Code of Conduct.

The Organization for Social Development Code of Conduct is a comprehensive and broad standard, which must not be compromised. Key indicators, however, will have to be developed and adapted to the environment in which member organizations are working. It is essential that the issue is addressed in member strategic plans and annual work plans, and that minimum organizational and procedural requirements are met. As the least common denominator, members should put systems in place which ensure that minimum compliance mechanisms and complaint procedures are established, This section suggests actions and procedures to support compliance (see also Annex 1: Checklist for Managers).

4.2. Develop and implement compliance/reporting mechanisms as part of overall manager and staff responsibility and accountability.

The Organization for Social Development Code of Conduct on Safeguarding sets behavioral standards with zero tolerance for sexual exploitation and abuse. This should be elaborated as part of an overall Organization’s Accountability Framework by each member. Managerial and individual staff accountability for ensuring compliance is a crucial component for the success of the Code. Accountability to communities and affected populations is fundamental, in project design and implementation, and in partnerships and communication. Whatever procedures are established (e.g., information sessions, complaint boxes, focal points among affected persons, referral to focal point of the member, clear complaints channels) should be disseminated as widely as possible, and should increase chances of reporting and receiving complaints. See the organization’s Complaints and Investigation Guidelines for details.

4.3 Priorities adherence to the Code of Conduct on Safeguarding (and other codes of conduct) as part of member capacity development.

The organization’s Capacity Development Initiative includes member self-assessment as a fundamental component. Among other things, the self-assessment will provide indicators on a member’s conformity to the Code of Conduct on Safeguarding (awareness and implementation).Identified shortcomings can be addressed, as prioritized, by follow-up measures.

4.4. Strengthen emergency Appeal and operational procedures relating to the Code of Conduct on Safe Guarding.

All Appeal documents should include reference to a member’s commitment to the Code of Conduct on Safe Guarding. This commitment should be carried through the Appeal cycle – proposal, implementation, reporting, and evaluation. As a rule, evaluations to be launched for Organization for Social Development appeals should include an assessment of how the implementing agencies have complied both with ethical and professional standards, and how Safe guarding concerns has been addressed.

It is noted that the use of gender-sensitive programming tools for needs assessments, planning, implementation and evaluation, and adherence to the Code of Conduct on Safe Guarding, are two of the fundamental Gender Policy Principles for gender mainstreaming in Organization for Social Development members’ work.

 

4.5. Embed the organization’s Code of Conduct on Safe Guarding in all employment policy, procedures and contracts.

The Code of Conduct on Safe Guarding should be embedded in the member’s staffing and hiring policy:

ü  The members should ensure that the essentials of the Code of Conduct (staff behavior standards and possible disciplinary measures in case of misconduct) become part of the employment contract.

ü  All staff should have written job descriptions, which mention compliance with the Codes and policies and with clear reporting lines.

ü  At a minimum, new staff will be required to sign that they have read, understood and are in agreement with the content of the Code of Conduct, and accept the consequences of any violation of any of its provisions.

4.6. Appoint “Focal Person” on Safe Guarding

As a minimum requirement, members and employees should ensure that at least two trusted senior staff (one male and one female), preferably with experience and training in the field, are appointed who can act as Focal Persons. The Focal Persons should be equipped with a clear Terms of Reference. Where appropriate, it should be ensured that respective training and guidance is provided to the Focal Persons, and that he/she in turn will be able to train other staff. The Focal Points are the persons to whom staff can make complaints and/or to alert the member to allegations. Selection of the right persons to be the Focal Points is essential. Agreed upon criteria for the selection should be established. Every effort must be made by the Senior Management of the member agency to provide the Focal Persons with the requisite tools and authority to perform this role effectively, and to protect him/her from any potential disruptions or outside influence.

 

4.7. Organize staff orientation and training: raise awareness and familiarize staff and affected populations/communities on the Code of Conduct, and with the compliance/reporting mechanisms described in this document.

Members of the organization cannot assume that staff members are any more aware of Safe Guarding issues than other members of the community. Therefore, all staff should be familiarized with the topic. This may well include internal training, induction and refresher sessions. Awareness rising and familiarization should include mandatory reporting requirements, as these may help to overcome fears of sharing concerns about colleagues. One of the characteristics of Gender Based Violence (GBV), and in particular sexual violence, is under-reporting. Victims generally do not speak of the incident for many reasons, including self-blame, fear of reprisals, mistrust of authorities, and fear of re-victimization. Acts of GBV often evokes shaming, blaming, social stigma, and often rejection by the victim’s family and/or community.

It is essential to raise awareness both for the potential victims (regarding their rights and ways of reporting) and the potential perpetrators (regarding their wrongs).at a minimum, people with whom we work need to know:

*      That they have a right to be free of any kind of abuse, exploitation including sexual exploitation and harm.

*      How they can complain and to whom they can complain.

*      What steps they can take to ensure confidentiality and what steps the member will take to ensure safety and confidentiality.

4.8. Develop experts on Gender-Based Violence

Experiencing staff in gender-based violence issues, both within and outside the organization, should take place. Such experts could, whenever the need arises, be engaged for internal staff training, monitoring compliance, assessments, evaluations and/or random spot checking.

 

4.9. Coordinate member Safe Guarding preparedness activities within the organization forums

It is suggested that the member Focal Persons realize with focal points of other members, particularly in the context of Forum, prepare Joint training, joint orientation, joint preparation of compliance and complaints mechanisms, and joint learning are among the activities which could be carried out. A forum should promote the Code of Conduct on safe guarding and its concrete implementation through activities such as described in this document.

4.10. Prepare a safeguarding brochure for dissemination to staff and affected populations/communities

Staff, communities, project participants and affected populations need to be aware of what mechanisms exist to prepare for and respond to cases of safeguarding including sexual exploitation and abuse. A simple brochure can serve that purpose. For example, the established reporting mechanisms should be communicated clearly and publicized to all staff and populations with which the member is working. The information should include information on: the protection of the rights and confidentiality of both alleged victims and the accused; and where to find Focal Persons for inquiry, complaints and protection; and on how to make a complaint.    

4.11. Organize appropriate activities to help minimize opportunities for abuse and exploitation

4.12. Have investigation and sanction mechanisms in place

In some instances, complaints will justifiably lead to the need for a more detailed investigation, which is generally carried out by the members according to its own investigation policies and procedures. If the members do not have the capacity to undertake an investigation, the board members of the organization may be called upon to facilitate an investigation.

4.13. Have a safe referral process

 

All members should seek to have the capacity to receive and handle complaints effectively. If it does not have the capacity to undertake specialized investigations into allegations of sexual exploitation and abuse, it should have a safe referral system within the organization or know where to access expert investigators.

5.     Guidelines for implementation

It is essential for the organization’s members to demonstrate ways in which they are complying with the Code of Conduct on Sexual Exploitation and Abuse (beyond the mandatory individual signing of the Code). Members must do everything possible to reduce the power disparity between affected populations, project participants and aid workers, and between staff within the organization, to ensure that there is an organizational culture that prioritizes this issue, and to establish and implement responsible compliance and complaints systems. The following Mechanisms for Compliance are listed for consideration by members, to be used or adapted as appropriate, recognizing that some members may already have similar mechanisms in place.

  

 

Annex 1: Checkpoints for managers

 

a. Implemented

b. Partially implemented

c. Not implemented

d. Do not know

 

Checkpoint 1: Philosophy and Principles

a b c d

1. The organization’s duty of care for all people with whom we work is explicitly written in recruitment and policy materials.

2. The organization’s policies on protecting people with whom we work is well publicized to all staff.

3. Statements that the welfare of all children must be a paramount consideration of the organization are built into all policies.

4. Statements that woman have equal rights and should be treated with dignity and respect feature in all relevant policies.

5. All people with whom we work, including women and children are aware of their rights through publicized material and/or awareness raising measures.

6. Disrespectful, abusive, exploitative and discriminatory behavior is actively discouraged and measures are taken to deal with such incidents.

7. The organization works in active partnership with the community of people of concern and specifically takes measures to engage with women, children and young people.

8. Managers and senior staff promote a culture of mutual respect between staff and people with whom we work, including women and youth. Senior staff model good practices.

Checkpoint 2: Conduct and Good Practice

a b c d

1. The organization has a staff code of good behavior that regulates staff behavior towards people of concern with a process for dealing with complaints.

2. The code is endorsed by senior management and well publicized.

3. Staff is fully aware of the code and required to sign it.

4. Discriminatory, violent, disrespectful or inappropriate behavior by staff/volunteers towards people of concern is actively discouraged and measures are taken to deal with such incidents. People, with whom we work, including young people, are provided with information on where to go for help.

5. There are specific guidelines relating to responding to children’s reports of abuse or unacceptable behavior.

6. The code prohibits sexual abuse and exploitation of people with whom we work.

7. The code prohibits sexual activity with children under the age of 18regardless of the local age of consent.

8. There is training and awareness-raising for all staff and volunteers on the code.

9. The consequences of breaching the code of behavior are clear and linked to organizational disciplinary and grievance procedures.

10. There is guidance for staff and managers on managing prohibited behavior.

11. There are guidelines for care of children or young people, or relating to appropriate or inappropriate touching, specifically for teachers and medical Code of Conduct for the prevention of Sexual Exploitation and Abuse staff.

12. The organization generally promotes high standards of personal behavior, conduct and language

Checkpoint 3: IASC Protocol

a b c d

1. The organization has complaints procedures that are safe and accessible for staff, volunteers and people with whom we work and is endorsed by management.

2. The organization has a complaints mechanism and investigation procedures and staff and people with whom we work are aware of them.

3. The policy and procedures are reviewed every three years, or whenever there is a major change in the organization or in legislation.

4. There is a designated person/focal point known to everyone in the organization, who is responsible for receiving complaints.

5. There are several complaints mechanisms in place suited to various elements of the people with whom we work.

6.  There is a disciplinary and grievance policy and staff are aware and understand it.

8. The organization is aware of how its guidelines fit into international guidelines for child protection and responding to sexual abuse and sexual exploitation of women and children. Contact details for local services are readily available.

9. Processes for dealing with complaints are fair and open to challenge through an appeals process.

Checkpoint 4: Staff and Volunteers

a b c d

1. The organization has clear policies and procedures for all staff involved in the recruitment and selection of staff and volunteers. Human resource staff is trained in these policies and procedures.

2. There is a staff/volunteer induction program that includes awareness of the code of conduct, the complaints system and investigation procedures related to sexual abuse and sexual exploitation and the consequences of non-compliance.

3. Designated managers have access to specialist advice or training on investigations and handling staff misconduct.

4. Staff, volunteers, coaches or leaders are easily identifiable as belonging to the organization and known to people with whom we work including the children and young people.

5. All staff and volunteers who have contact with vulnerable populations and children have all had criminal records checks, where possible.

6. There are complaints, disciplinary and grievance policies in place that all staff are aware of and those responsible for dealing with them receive suitable training.

8. There is a policy on providing support and supervision for staff or volunteers who encounter protection concerns within their work.

9. Opportunity for ongoing training about sexual abuse and exploitation is available and resources are identified as part of a staff development.

Organization for Social Development Code of Conduct for the prevention of Sexual Exploitation and Abuse

 

6. Key terms and definitions

Abuse of power: Abuse of power includes any abusive behavior (physical, psychological, sexual or emotional) by a person in a position of authority and trust against someone in a position of vulnerability and/or dependency.

Complainant: The person making the complaint, including the alleged survivor of the sexual exploitation and abuse or another person who becomes aware of the wrongdoing.

Gender and power: Gender is the English word being used to describe cultural/societal differences between males and females in terms of roles and responsibilities, expectations, power, privileges, rights, and opportunities. “Gender” refers to the differences between males and females that are rooted in culture, tradition, society, and religion. Gender is something that is learned from infancy. An individual or society’s gender perspective can change. Unequal power relationships provide the basis for sexual exploitation and abuse. Due to their unequal status, women and girls are particularly at risk of sexual exploitation and abuse. However, it is important to recognize that boys are also vulnerable to sexual exploitation and abuse.

Humanitarian and development workers: The term humanitarian and development worker are often used interchangeably for people who work in either humanitarian or development work, or both. This group is more broadly defined than the internationally engaged staff of humanitarian aid organizations. Thousands of staff is engaged in a variety of work ranging from volunteers, casual laborer, drivers and warehouse guards to decision makers at the country, regional and international levels. Many of these staff is drawn from the communities or crisis-affected populations themselves.

This can blur distinctions between what constitutes professional and private relationships with other members of the communities with whom we work. However, by accepting work with humanitarian or development agencies, humanitarian and development workers also have to accept the special responsibility of care that goes with the job.

Harassment: Harassment means any unwelcome comment or behavior that is offensive, demeaning, humiliating, derogatory, or any other inappropriate behavior that fails to respect the dignity of an individual. Harassment can be committed by or against any member of the community with whom we work, partners, employee, vendor or other individual visiting or doing business with an agency.

Sexual & gender-based violence (SGBV): Physical, sexual and psychological violence occurring in the family and in the community, including battering, sexual abuse of female children, dowry related violence, marital rape, female genital mutilation and other traditional practices harmful to women, non-spousal violence, violence related to exploitation, sexual harassment and intimidation at work, in educational institutions and elsewhere, trafficking in women, forced prostitution, and violence perpetrated or condoned by the state.

Sexual exploitation: Sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power or trust, for sexual purposes, including, but not limited to, profiting monetarily, sexually or politically from the sexual exploitation of another. In these situations, the potential victim believes she/he has no other choice than to comply; this is not consent and it is exploitation. Some examples include, but are not limited to:

    - Humanitarian/development worker demanding (or accepting) sex in exchange for material assistance, favors, or privileges.

   - Teacher insisting on (or accepting) sex in exchange for passing grade or admission to class.

   - Refugee leader demanding (or accepting) sex in exchange for favors or privileges.

   - Security worker insisting on (or accepting) sex in exchange for safe passage.

   - Driver demanding (or accepting) sex to give a female person a seat in the vehicle.

Exploitation is using one’s position of authority, influence or control over resources, to pressure, force or manipulate someone to do something against their will or unknowingly, by threatening them with negative repercussions such as withholding project assistance, not approving an employee’s work support requests, threatening to make false claims about an employee in public, etc.

Sexual harassment: Sexual harassment means any unwelcome sexual advance, comment, expressed or implied sexual demand, touch, joke, gesture, or any other communication or conduct of a sexual nature, whether verbal, written or visual, by any person to another individual within the scope of work. Sexual harassment may be directed at members of the same or opposite sex and includes harassment based on sexual orientation. Sexual harassment can occur between any one or more individuals, employee or beneficiary, regardless of their work relationship.

 

Sexual abuse: Sexual abuse is actual or threatened physical intrusion of a sexual nature, including inappropriate touching, by force or under unequal or coercive conditions.

Survivor or victim – the person who is, or has been, sexually exploited or abused.

Protection: Ensuring that individual basic human rights, welfare and physical security are recognized, safeguarded and protected in accordance with international standards.

Discrimination: Discrimination means exclusion of, treatment of, or action against an individual based on social status, race, ethnicity, color, religion, gender, sexual orientation, age, marital status, national origin, political affiliation or disability.

 

 

Organization for Social Development (OSD)

                   Code of conduct for employees, interns, volunteers, Consultants, suppliers etc.

 

I, ----------------------------------am aware of the safe guarding policy (child safeguarding policy, PSEA and Harassment policy and staff safeguarding policy) and I will never

·         Engage in sexually exploitative relationships with members of the communities in which we work. I will not exchange money, goods, or services for sex, including sexual favor or other forms of humiliating, degrading or exploitative behavior.

·         Engage the services of sex workers or otherwise exchange of money for sex, regardless of the local or national law regarding sex work or the laws of their home country.

·         Engage in sexual relationships with project participants of direct assistance from OSD projects or their collaborate organizations.

·         Request or imply a request for any service or sexual favor from members of the communities in which we work, in return for anything including protection, assistance (goods or services).

·         Support or take part in any form of sexually exploitative or abusive activities.

·         Engage in sexual activity with a person under the age of 18 regardless of the local age of majority or age of consent.

I am aware of involvement in any inappropriate acts of child discrimination, physical, emotional, psychological; sexual abuses will result in termination of employment. In addition, as per the organization’s rules and regulations I will be responsible for my actions if I get involved in any of the above listed acts.

Signature -----------------

Name -----------------------------

Job Position---------------------------------

  

 ORGANIZATION     


COMMUNICATION STRATEGY

‘Communicating as One’

 

 

               

             

                                                                                                     2023

                                                     

 

 

TABLE OF CONTENT

 

 

1.         Context.............................................................................................................................................. 2

2.         PURPOSE OF THE DOCUMENT…………….................................................................................. 3

3.         SLOT ANALYSIS- COMMUNICATIONAL………………………………………………………………4

4.       GOAL……………..................................................................................................................................  5

5.         STRATEGIC OBJECTIVE …………….............................................................................................. ….5

6.         FOCUS AREAS ……………................................................................................................................. 5

A. Media Relation…………………………………………………………………………………………………………..5

B. Internal Communication……………………………………………………………………………………………6

C. Donor and Public Communication…………………………………………………………………………..7

D. Communication for Development……………………………………………………………………………7

E. Advocacy ……………………………………………………………………………………………………………………8

F. Emergency Communication………………………………………………………………………………………8

7.         KEY MESSAGES AND BRANDING ……………............................................................................. ..9

8.         TARGET AUDIENCES……………....................................................................................................... 9

9.         CHALLENGES ……………...................................................................................................................10

10.         COMMUNICATION PLAN ……………............................................................................................10 

         

              Annex:

1.     PROCEDURE/ INFORMATION PROTOCOL

2.    Communication Plan Template

 

 

 

 

 

 

 

1.     CONTEXT

Organization for Social Development, an Ethiopian NGO, has been working for the last 18 years tasked to empower vulnerable and underserved community groups through integrated development programs.  The major program thematic areas are Livelihood Enhancement, Education and Health.

In those years, OSD has passed through different developmental stages from infant to the current influential charity organization.  OSD has experienced continuous change process that enabled it equipping itself with systems, policies, procedures, and guide lines that help it fit to the dynamics of the internal and external environment.

Due to the fast growing organization with escalating operational areas, increasing and diversified programs and interventions that benefit many thousands of vulnerable groups and as a result of the stakeholders, partners and supporters working with the organization are increasing from time to time that demanded to in place and implement appropriate organizational communication strategy.

This strategy will help to provide the senior management team and the staff with an excellent opportunity to direct our energies towards leveraging, sharing and disseminating relevant information with OSD constituencies in order to promote and sustain a dynamic dialogue on development issues. It is not just a case of the OSD  being known, but also a case of OSD ideas on all key issues being known, talked about and accepted positively by our stakeholders/partners and the general public. We, therefore, now need to focus on how we can ensure that OSD brand really resonates in Ethiopia.

Accordingly, we have to look closely at what we have listed as communication outputs in the program budget and see if they are aligned efficiently with existing resources and capacity. We should ask ourselves how much we intend to produce and what inputs it requires before we embark on the fiscal year. Having done so, we should then ask how much of that work we have the capacity to do and plan for outside support to fill the gap; we also need to ensure that we have the budgetary allocation to cover that expense. We should not shy from re-adjusting and reducing the work program, if this could ensure that we produce better quality products more efficiently and in a timely manner.

Doing the above, could also free up needed resources to dedicate energy towards communicating what we do and know better and thereby scaling up the degree of knowledge, especially at the national level, about what OSD thinks and says on the key issues at the top of the development agenda.

Hence, communication on the perspectives and outcomes of the work of OSD will be key to raising awareness and understanding of OSD on the key issues and to get buy-in to it from a wide spectrum of stakeholders around the world.

 

2.     PURPOSE OF THE DOCUMENT

Targeted and strategic communication strategy is a key enabling factor for any change process in any organization. It is a key component to design timely and accurate message to specific individuals and groups, through appropriate channels. Accordingly, Organization for Social Development communication strategy, tries to identify:

-          the key stakeholders that the communication strategy should address;

-          line of communication within the organization structure and different positions;

-          the key messages for communicating to the key stakeholders;

-          the method by which the key messages are communicated to key stakeholders;

-          identifies when the key messages need to be communicated to the key stakeholders;

-          the actions required for implementation of the strategy and the communication roles;

-          resources applied to undertaking communication tasks;

-          communication risks ; and

-          methodology and time-frame for evaluating the effectiveness of communications

As with any strategy, this document will be a living document which will be revised regularly.

 

 

 

 

3.     SLOT ANALYSIS- COMMUNICATIONAL

 

Helpful to achieving the objective

Harmful to achieving the objective

Internal

Strengths

·      Strong partnership and relationship with government and non-government stakeholders

·      Built good reputation and credibility by stakeholders and the public

·      Efforts on encouraging the practice of vertical and horizontal smooth communications within the organization

·      Clear values to create good communications with stakeholders

·      Availability of committed, professionally diversified and experienced staffs

·      The organization’s programs are clearly aligned to its vision and mission

·      Strong capacity to mobilize the private sector, and the public sectors to engage actively in social corporal responsibility

·      Efforts to use different communication technologies, such as internets, various types of social media, web site, and other electronic and print media

·      Strong capability to mobilize and use many volunteers with diversified experiences, social and professional background

Limitation

·      Gaps on in placing and exercising communications effectively, efficiently and with professional standards

·      Lack of clear communication strategy

·      Lack of clear boundaries for identity of communications as mandated by respective positions

·      Limitations of meeting stakeholders expectations

·      Lack of communication professionals and inadequate capacity building for staffs in the area of communications skills and knowledge

 

External

Opportunities

• Increasing number of people using internets and social media

• Electronic and print media access and support helps to communicate the wider public

• Expansion of ICT and media channels in Ethiopia

• ICT professionals voluntary services helps to strengthen OSD’s effective communication culture and public relations

• Supportive government development policies and strategies

• Government sectors encouragement and recognition to the organization

Threats

·      Technologies that ease and smooth communications channels are not wide spread everywhere affecting communications at all levels

·      Competitors communications strengths can be seen as a threat for the organization

·      Conflicts and instability cause interruptions and distortion of communication channels services

·      Volatile political situations affect the communication mechanism and channels 

·      The dynamics of policy changes from government side

 

 

4.     GOAL

Ensure that staff speaks with one voice in support of Organization for Social Development  while building strong public awareness and create understanding of the quality work among our stakeholders.

 

5.     STRATEGIC  OBJECTIVE

The Organization for Social Development (OSD) Communication Strategy will therefore provide a framework for communications work of OSD and seek to achieve the following strategic objectives:

 SO1-   Promote OSD’s work in particular, its work on mutual accountability and development effectiveness, its commitment to safeguarding and its policy position on development issues;

SO2 - Stimulate various stakeholder groups into enhanced engagement;

SO3 - Strengthen relationship between sponsors and the children we serve and our call to be an authoritative voice for change

SO4-  Increase knowledge management, sharing and learning culture to ensure the widespread dissemination and sharing of knowledge generated to raise awareness that leads to informed understanding and cohesion of the organization

 

6.     FOCUS AREAS

To attain the above strategic objectives, this strategy focuses on six areas.

A.     MEDIA RELATION

Organization for Social Development (OSD) will partner with both local and International media outlets to increase saliency of our brand and to increase visibility of the work of the organization. The team will have proactive approach to the media to increase visibility of Organization for Social Development key priorities through:

-          Cultivation of Key Media: A list of key media based in Addis Ababa(both local and foreign correspondents) regional media outlets where OSD works will be drawn up and the relevant correspondents will be briefed by e-mail, phone and in person to drum up their interest in dedicating time and resources to cover the different activities of OSD;

-          Special Media Invitees: Leading journalists covering issues of socio-economic development in Ethiopia will be invited for exclusive interview on different occasions;

-          Press Releases/Summaries/Statements: for different events/occasions a press releases/summaries/ factsheet/press kit/ will be produced according to the standard seen in OSD support office, it will also be published on the Web in a timely manner. While doing this we will always make sure that our project participant’s photos, videos or other evidences are published based on their consent

-          Photograph: develop photo gallery(ask project participants for their consent)

-          Press conference/field visit: press conference and field visits will be organized for print, television, and radio coverage. The issue of safeguarding will be kept in mind throughout the process.

-          Audio & Video: Depending on the resource available and consent from the project participants, the team will facilitate to capture, edit, format and publish audio and video excerpts from field visits, events etc.

-          Ensure continued input into the development of the Media Planner at the regional/global level

-          Social media channels: like FACEBOOK, LINKDIN, WATSUP, TELEGRAM etc.

 

B.     INTERNAL COMMUNICATION

Internally, the aim is to optimize knowledge sharing and introduce a learning culture towards fundamental organizational change. The core functions of the Communication regarding internal communication are as follows:

-          Ensuring the mainstreaming of knowledge networking and communication as modalities for program delivery effectiveness and efficiency, and ensuring that mechanisms for effective knowledge management are built into projects and initiatives in collaboration with PD.

-          Ensuring in the development of the OSD work program that Communication and Knowledge Management activities are adequately resourced.

-          Implementing OSD communication strategies by developing and marketing value-added products to targeted stakeholder groups, facilitating communication between OSD and its key constituents in and outside Ethiopia, and raising awareness on the key development work/challenges.

-          Developing tools, products and strategies to support management initiatives aimed at strengthening Internal Communication and sharing lessons on best practices across and between Divisions/Departments.

-          Maintaining close liaison with people and culture to ensure that management and staff have or acquire the necessary knowledge sharing and communication competencies through training, development, and opportunities for action learning that are implemented.

-          Periodically conduct context analysis that affects OSD operation

 

C.     DONOR AND PUBLIC COMMUNICATION

The donor and public communication focus is to promote social progress and better standards of life, to employ international machinery for the promotion of the economic and social advancement of all peoples in general and children in particular. To complete these aims, OSD has to be able to communicate with the public at large and its donors effectively and efficiently in alignment with OSD own branding.

In this regard the Communication team/ assigned personnel will play a vital role in facilitating information and communication. The team will ensure the impact of OSD activities and programs through enhanced outreach to improve, and maintain the level of internal communication among and between OSD, OSD support offices, donors and the public at large.

It will do this by producing different materials such as success stories tailored to specific audience, leaflets, brochures etc. and establishing and maintaining liaison with support office.

D.     COMMUNICATION FOR DEVELOPMENT

The context analysis of the global communication strategy highlights that one of the key trends that the new global communication strategy should consider is the impact of technology on human interaction. The social networks has changed modes of communications, it has become one of the effective ways to reach out community members to participate in the internet-based global conversation. Accordingly, communication for development methodology or approach that prioritizes the enabling of communities, as part of OSD engagement, and the development of related life skills within these communities so that they engage safely and responsibly with new communications technologies and social networks will be employed.

Thoughtfully planned and knowledgeably implemented communication for development can enable communities to:

-          Create an early warning system,

-          Make sure knowledge gets to people who can act on it in time,

-          Connect people and build relationships across boundaries of geography or discipline.

-          Provide an ongoing context for knowledge exchange

-          Create a community memory for group deliberation and brainstorming that stimulates the capture of ideas and facilitates finding information when it is needed.

-          Improve the way individuals think collectively moving from knowledge-sharing to collective knowing.

E.     ADVOCACY 

Recently the operating environment for NGOs in Ethiopia is opened to intervene in public advocacy, lobbying, peace building etc. In the 2019, the Ethiopian Government introduced new proclamation No.1113/2019 legislation titled “Ethiopian Charities Societies Organization Proclamation”.

OSD, in its advocacy will:

-          Aim to build a stronger working relationship between the government and a broad range of Development actors

-          Identify means of supporting and working with the government without jeopardizing OSD’s name

-          While working with the government, take these opportunities to emphasis the Development principles according to which OSD works

-          Work with partners to build complementary analyses, and ensure that research is done rigorously, preferably by experts in the field.

-          Engage in ongoing media monitoring to identify new issues that are becoming sensitive and political and that relate to OSD’s work

-          Ensure all public advocacies are done in CSO-friendly language.

-          Ensure we learn lessons from other countries with similar situations e.g. Kenya, Sudan etc.

-          Pay particular attention to internal information management to avoid taking unnecessary risks.

 

 

F.     EMERGENCY COMMUNICATION

In a crisis, the longer an organization stays silent the more they are perceived to be hiding something. In case of crisis, OSD Communication team will play significant role to produce emergency/relief situation reports, news, stories, photos on a regular basis accordingly to the scale of the emergency, to the partnership to create awareness about the needs and OSD’s response to particular emergency. The team will also develop generic emergency communication plan based on the national preparedness plan.

 

 

 

 

 

7.     KEY MESSAGES AND BRANDING

A key message is the core content of all our communications tools and what we want our different audience/ stakeholders to remember after they’ve read our newsletter, visits our website etc. the four main purposes of our key messages are

-          To inform about OSD, programs - the statement is the central idea of the message. The spokesperson should be able to present the “essence” of her/his message in several strong sentences

-          Generate/rebuild confidence - the evidence supports the statement or central idea with facts and/or figures. The message should include limited data that the audience can easily understand—such as “only two out of five children get access to education.” Rather than “only 1,562,800 children go to school”

-          Example - after providing the facts, the spokesperson should add a human face to the story; an anecdote based on a personal experience can personalize the facts and figures

-          Stimulate action - the desired action is what we want the audience to do as a result of receiving the message; the advocacy objective should be stated clearly to the target audience as an invitation for action!

 

 

8.     TARGET AUDIENCES

Assessing our target audience is critical for a number of reasons. By understanding our target audience, we can begin to determine what they are looking for, and so create our messaging and calls to action to be most compelling to that target.

The target audience analysis is developed by examining the different stakeholders/ partners of OSD. However, identifying how many targets we can focus on is a tough question, hence, the CT presumes will get relentless feedback/update on how many audiences we can target overall.

All Target Audiences are broadly classified the stakeholders into groups which will allows the communication team to develop and implement different materials for like groups. These groups are:

Donors/International partners (the existed and new ones)

• Private sectors (the existed and new ones)

• Government partners

• Medias

• Artists (actors, film makers, writers, painters,)

• Diaspora

• Volunteers (community and professionals)

·      Staffs

 

9.     CHALLENGES

In any communication plan there are opportunities as well as potential and inherent risks that will challenge the delivery and understanding of our messages. Therefore, it is imperative to identify opportunities and also to anticipate potential risks, measure their potential for harm, and create plans to deal with the threats. List below are opportunities and anticipated potential risks and some solutions to address them.

Opportunities

  • The leadership team fully supports the communication team
  • New Five strategy plan
  • Strengthened capacity of the communication team

Anticipated Risks

  • Almost all the media houses (radio, television, and internet) are owned by government, few private newspapers
  • Correspondents and reporters of international/foreign media give media coverage to any issue only when they get permission from their editors in the West.
  • Seeing communication as an add-on task;
  • Resistance to adapting to new ways of working;
  • perception/bias of program among target audiences;

Risk Management

§  Set up short-life working group to review how well we are communicating;

§  Update the communication plan based on ongoing evaluation for maximum effectiveness;

§  Promote the concept of “communication Champions”;

§  Celebrate success at program milestones.

 

 

 

10.            COMMUNICATION PLAN

The communication plan is the working document that contains detailed activities of the team. Accordingly, the six broad focus areas of the strategy will be presented in the form of matrix (Sample Plan attached in Annex 2), with proposed activities/outputs by CT.

Annex:  1

GUIDING PRINCIPLES:

PROCEDURE/ INFORMATION PROTOCOL

Context

While each employee brings to the Organization a unique combination of diverse skills and valuable expertise, successful external communication of who we are and what we do depends on projecting a consistent, comprehensible and recognizable brand. This applies to both the content and the style of all our communications. Therefore, the purpose of procedure/information protocol guideline is to provide the tools and styles that will enable the Organization staff to play a vital role in producing standardized communication materials.

Branding

 

Brand is the sum of all information about an organization, product, or campaign. The branding process begins with the identity of the organization but goes beyond simple name recognition, wherever our logo and name appear, people will immediately connect the accompanying messages and activities with the organization.

Hence, care must be taken to always portray OSD’s brand and identity in all communication activities. The Communications team supports these efforts by working with all stakeholders to develop positive relations and to promote OSD’s goals and objectives. However, Every OSD employee has a responsibility to be a brand steward. Communication team support staff to understand the brand and correctly apply brand guidelines.

-          Brand gatekeepers – To measure compliance of branding tasks such as overseeing publications design etc the following team members will act as gatekeepers:

o   Program Development Division Director,

o   Supply Chain/logistic Division Director,

o   Operation Office Managers

o   ….

External visitors

 

All programs intervention Center/area should get approval from the HO to host International visitors/SO ahead of time. Moreover, the communication and government relations team should be communicated in the same manner to provide sufficient/effective support. 

 

Sign-off Procedure

 

In order to ensure that Branding, quality, and consistency of message is respected the primary responsibility to review all communication materials for branding and messaging adherence lies with the Communications team. However:

-       Program/division directors/managers are primarily responsible to ensure that all materials such as leaflets, brochures, poster, etc are run through the communication team for branding, and quality check.   

-       Regarding the various categories of information, data, and documents including but not limited to technical paper, studies etc  all employees are required to get sign-off from their respective directors/managers for any material intended for external release.

-       The supply chain division should play the ‘gatekeeper’ role to ensure that all communication as well as promotional materials obtain approval from the communication team to confirm materials such as T-shirts, caps, pamphlets etc. are properly branded. 

Events

 

When organizing workshops, conducting conferences, trainings, etc. it is compulsory to inform/involve the Communications team in a timely manner, in order to effectively facilitate/ document/publicize the event. All program/project directors/ managers are primarily responsible to ensure the involvement of communication team.

Website materials

 

Management of all types of information shall be handled through the Communications team. All written materials to be posted on the official website of the OSD should get prior approval from the respective Directors/Managers.

Publication

 

All publication should run through respective directors/managers for technical approval. A move will also need to be made towards the establishment of a strong culture of respect for publication production deadlines, particularly those related to the production of official OSD flagship publications such as the Annual Report that requires extensive technical editing and design. All OSD senior professional in the substantive divisions/programs have an important role to play in this task. All Publications should run through the Communication team for branding and quality check.

Success Stories

 

All staff are encouraged to collect success stories while they are out in the field. The communication team supports all programs/projects in editing and layout formatting.

Photography

 

All pictures taken by communication team as well as all staff should depict positive and uplifting nature of our work. The pictures should show real people in real situations, programs in action, our commitment to lasting change and at all times we should respect the dignity of the children and the community we serve.

More importantly, we should have a SIGNED PHOTO RELEASE FORM before we use any photo of children from their parents or legal guardian or in the case of pictures of anyone above 18 years old consent form of individuals.

 Storage Requirements

 

Reasonable precautions should be taken to ensure that all the Organization documents/data/studies etc. are protected from loss, misplacement, or improper use by external users. Respective Directors/managers are primarily responsible to ensure proper documentation.

Emergency communications

 

During any emergency situations Program division as well as area coordinators should include the communication team in all correspondence to ensure the team is informed and updated in order to produce the necessary communication materials such as need stories, Q and A etc. in a timely manner.  Regarding media in emergency situation the ED and the program director are the primary spokesperson.

Sending, replying or forwarding chain emails – all-staff emails

 

What constitutes an all-staff email communication? An all-staff email should be about a subject that is both important and relevant to a large cross-section of the Organization. This includes:

                  Messages from the ED and Directors to employees

                  Announcements: about safety, or operations, such as openings and closings

                  Technology, including network connectivity or service maintenance downtime

                  Sharing important documents/studies/news articles, etc.

Therefore, it is recommended that users reply directly to the sender of an all-staff email if you have a question, comment, or concern to share. Good email etiquette suggests not replying to the entire distribution list of an all-staff message.

Sending or forwarding chain emails – External

 

The Blind Carbon Copy field (Bcc) needs to be used when sending emails to large groups, for several reasons:

                  Respecting your audience’s privacy (not sharing e-mail contacts with a larger audience).

                  To help stop the Reply all “avalanche.”  If anyone does use the “Reply All” option to respond to a certain email, the mail will only be sent back to the sender along with any addresses entered on the “To”…or “Cc”… lines, preventing the flood of follow-up emails that often happen.

                  When we use the Bcc line to address emails, it would also be helpful to add a line of text in the body of the message indicating to whom the email was sent. Hence, it is suggested to include something like “This message was sent to ‘All Advisory Group’” at the bottom of the message, or add text at the top of the message indicating who is being addressed, e.g., add “To: All Advisor Group’ at the start of the body of the message.

                  A Sign-off from the respective Director/Manager should also be secured before transmitting information to large lists of external recipients.

 

Media Relations

 

All external materials intended for media-houses shall be reviewed for branding and messaging adherence by the Communications team and get sign-off from the ED/PD. Hence, Directors/Managers are required to enforce the sign-off procedures among their team and within the workspace which they are responsible for.

Who has the right to talk on behalf of OSD?

The ED is primary media spokesperson at all times. In the absence of the ED, the PD will be the stand-in to speak about OSD in general.

Who has the right to formulate new messages or reply to sensitive information?

Regarding statements of comprehensive policy and all questions deemed sensitive - only the ED has the right to initiate statements.

 

 

 

How our contacts with media shall be managed?

 

All media contacts shall be channeled through the Communications team. When media persons/journalists approach for information, the Communications team shall immediately be informed. Exception - The only exception to this procedure is when a journalist makes a direct contact with a specific Director/Manager during live events, and it’s evident that this person has the right expertise to handle the issue. In such cases, he/she can only make statements restricted to their area of competence and general information on OSD. But, even in those cases, the Communication team always needs to be informed in order to follow up on the article.

At regional level coordinators/ assigned personnel are responsible to handle media request in coordination with the Communication Team.

What to think about when a reporter calls or when interviewed

 

Reporters are always on deadlines. However, this does not mean that you don’t have time to call them back after you have had a moment to collect your thoughts and consult with the communication team/ED. To handle this professionally, simply ask them about their deadline and get back to them after consulting the communication team, within appropriate time. Even with a few minutes of reflection you’ll have time to determine what key messages you want to convey to the reporter. This improves the quality of your response a lot.

Before you ask to call back/transfer their call – make sure that you get as much information as possible from the journalist. This will be helpful in preparing for the interview.

Questions to ask:

§  What is the name of your outlet? (newspaper, television, radio station?)

§  What is your contact information?

§  What is your deadline?

§  Have you covered our Agency before?

§  Why are you covering the story/ What is the angle for your story?

§  When do you plan to run the story?

 

 

 

 

 

 

 

Pitfalls to avoid

 

Every question should be treated as an opportunity for you to put across your message. But there are various common pitfalls you would do well to avoid.

  • Having words put in your mouth. If a journalist says "Don't you think that this is the worst thing that could have happened?" and you agree it will be reported as though you actually said it yourself.
  • Rebuttal. If a question has a built in premise with which you do not agree with then you must rebut it. For example if the interviewer says "So you threw caution to the wind and went ahead with this exciting new project?" you should make plain you only did it after careful consideration….
  • Negatives. In broadcast interviews you should try not to repeat a negative statement with which you disagree.
  • Don't be drawn into speculation
  • Don't be led into areas you do not wish to talk about/ areas out of your expertise.
  • Don't get carried away into unimportant side issues.
  • Repetition Rather than referring directly to a previous answer it is best to say, "I would like to emphasis…."
  • Political statement: when speaking on behalf of OSD at all times you should not make political statements 

 

Media Context Analysis

 

-          Editors leans to publish stories on local and national political events and personalities, crime, business, entertainment, society and sports, hence, pitching an article about children in particular and development in general requires thorough thinking and planning, (we need to capture all newsworthy events, stories etc. strategically

-          Almost all the media outlets (radio, television, newspapers and internet) are owned by government. There are few private newspapers with limited circulation in Addis Ababa.

-          Correspondents and reporters of international/foreign media give media coverage to any issue only when they get permission from their editors in the West.

-          Humanitarian organizations’/NGOs’ engagement with media particularly concerning emergency/relief has become increasingly an area of conflict with government as it is considered by authorities as national image/security concern.



 

Annex:  2

Communications Plan -Sample Template

OBJECTIVES

ACTIVITY

 COMMUNICATION TOOLS

RESPONSIBLE

TIME FRAME  

 IMPACT  

  INDICATORS 

TARGET AUDIENCE

Strategic Objective 1 :

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Strategic Objective 2 :

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

        Organization Gender Policy

 

 

                                                        

 

Contents

1.      Background of the Organization. 2

1.1 Legal status. 3

1.2 Vision. 3

1.3 Mission. 4

1.4 Thematic Operation. 4

1.5 Overall Objective. 4

1.6 Values. 5

2. Rationale. 5

3.      OSD’s Policy in Context of National Laws and International Conventions. 6

4.      Principles of the Policy. 6

5.      Goals. 8

6.      Scope of Application. 8

7. Our Programming. 8

7.1 Applying Gender Analysis. 8

7.2 Collecting and Using Sex Disaggregated Data. 8

7.3 Ensuring Gender Sensitive Project Design. 9

7.4 Ensuring an Active and Inclusive Participatory Approach. 9

7.5 Practicing Human Resource Policy with Gender lenses. 9

7.6 Gender Sensitive Indicators in Monitoring and Evaluation Frameworks. 9

8.      Creating an Enabling Organizational Environment 9

8.1 Organizational Development 9

8.2 Finance and Resource Allocation. 10

8.3 Research. 11

8.4 Advocacy and Communications. 11

8.5 Partnerships. 12

8.6 Policy Dialogue. 12

8.7 Quality, Accountability and Learning. 13

9.      Implementation and Accountability. 13

9.1 All OSD Employees and Volunteers. 13

9.2 Directors, Supervisors and Human Resource Managers. 13

9.3 OSD Board and General Assembly. 14

9.4 Executive Director /Head Office. 14

10.        Associated Policies. 14

11.        Gender Glossary. 15

 

 

 

 

 

 

 

 

 

 

 

 

1.     Background of the Organization

Rooted in pursuit of the public interest and social justice, Organization for Social Development (formerly Organization for Social Justice in Ethiopia) has been engaged, since its establishment in 2003, in wide and diverse interventions ranging from advancement of human welfare, democracy and good governance to maximizing the role of the private sector in promoting social justice by upholding Corporate Social Responsibility (CSR) as the main thematic area of its operation.  Realizing the enormous but untapped potential of the private sector to advance human rights and materialize people-centered all inclusive development in the country, OSD has launched in 2010 a strategic plan to promote Corporate Social Responsibility (CSR) among the business community, government organs and the public.     

Since then, OSD has implemented projects that achieved an increased awareness and understanding on CSR and enhanced capacity of the private sector to comply with international and domestic principles and standards which deal with different aspects of CSR.  Having research as one of its main components researches on private sector and civil society partnership, the role of the private sector in advancing reproductive health in Ethiopia, engagement of the private sector in improving welfare of disadvantaged and vulnerable groups and,  corporate social responsibility and child welfare, have been undertaken.  Analyzing legal and policy environments and practices as well as bringing on board international initiatives and best practices, these researches substantially contributed in addressing the information gap with regard to CSR practice in Ethiopia and have provided baseline for contextualizing and adopting CSR initiatives. In addition to conducting researches OSD works to introduce the concept, to raise awareness on different aspects of CSR, to enhance implementation by the private sector and to advocate for creation of an enabling legal and policy environment by using broadcasting and print media, organizing trainings targeted at selected representatives from governmental offices, civil society, Chamber of Commerce and Sector Associations; promoting good practices using different mechanisms and; establishing partnerships/networks with different entities including chambers of commerce and sect oral associations.

1.1 Legal status

Organization for Social Development (OSD) (formerly called Organization for Social Justice in Ethiopia (OSJE)) is an indigenous, non-profit, non-partisan, non-governmental organization. Under the requirements set by a new Charities and Societies Proclamation (entered into force on February 13, 2009) Organization for Social Development re-registered as Ethiopian Resident Charity by Federal Democratic Republic of Ethiopia, Ministry of Justice, Charities and Societies Agency on November, 2019 – License Number 0843 assuming the current name. 

1.2 Vision

Seeing a community wherein equitable access to basic economic and social services for every citizen is ensured.

1.3 Mission

 We foster social development with special emphasis to environment protection, access to standard and quality social services and productivity by promoting Corporate Social Responsibility (CSR) among business organizations, citizens, and government bodies.

1.4 Thematic Operation

The general thematic areas of which Organization for Social Development engages itself in are:-

·         Health

·         Education

·         People with Disability

·         Environmental Protection

·         Women Economic Empowerment

·         Refugees etc……

Specifically Organization for Social Development has been focusing on promoting the concept Corporate Social Responsibility among private businesses, citizens and government bodies as to improve and strengthen the role played by business firms in the development endeavors of the country. For this purpose, OSD organizes its interventions into three categories:

          Awareness and Capacity Building- focuses on ensuring enhanced CSR activities and understanding among business organizations, the government and the general public

       Research- focuses on improving CSR knowledge and information as well as identifying further intervention areas to improve laws, policies and practices related to CSR in Ethiopia

      Advocacy and Promotion- aims at creating an enabling and favorable legal and policy environment for CSR practices and improve CSR performance among the business community

1.5 Overall Objective

To increase involvement of private sectors in the development process of the country, through awareness creating, promoting practices, and advocating for an enabling environment pertaining to Corporate Social Responsibility in the country.

Ø  To promote environment protection

Ø  To promote accessibility of standard and quality public/social services to the society (education, health, food, shelter)

Ø  To encourage productivity and quality services

1.6 Values

      The core values that inspired the vision and mission of the Organization for Social Development    include:

           Lasting Impact

        Participation and empowerment

      Self-actualization

       Equality

       Justice

       Integrity

      Accountability

 

2. Rationale

OSD’s Gender policy emphasizes flexibility, inclusiveness, recognition of the individual’s worth, her/his uniqueness in the society in terms of talents, gifts and capabilities and the indispensable role in being a productive member of society. While fully recognizing the principles of equality and equity between/among individuals and groups regardless of sex, ethnicity, faith, political views, culture etc. Our commitment to programmatic excellence therefore necessitates that our work and our organization engage, empower and benefit both women and men. We believe that this gender policy, by providing a clear and consistent message on our gender equality commitment, ensure greater consistency of gender principles, policies and practices across the organization, will maximize project effectiveness, strengthen our organization, enhance program resources, improve coordination with internal and external partners, and increase accountability.

3.     OSD’s Policy in Context of National Laws and International Conventions

National laws and international conventions directly relevant to equality, equity, justice and other issues certainly provide favorable environment for and organization that is engaged in development at the grass root  level towards bringing about a harmonious social order through ensuring gender equality and equity. OSD fully recognizes that significant progress has so far been made towards creating a better world in which meaningful equality is legally recognized as a right for all.

Our organization strongly emphasizes that it is a moral, legal and institutional obligation to have its own policy in place, implement the fundamental principles of complementarity, inclusiveness, equality, equity and non-discrimination in all of its development activities. This belief emanates not only from the organization’s being a subject of national laws but also from its mission – commitment to transforming the grim conditions of inequality, particularly between women and men and girls and boys, in socio-economic spheres and reducing the resultant poverty.

OSD believes that development goals can be achieved in an environment where complementarity, inclusiveness, equality and equity and non-discrimination are fully applied and practiced. It is absolutely imperative for the organization to incorporate these values in its entire project design and implementation phases. OSD fully accepts and gives due respects to the provisions of both national laws and international conventions and is committed to build the foundation for achieving the desired goals of equality, justice and equity in today’s communities characterized by diversity.

4.     Principles of the Policy

The achievement of gender equality requires adherence to the following principles and that:

·         Gender equality and equity are central to OSD's being and doing; Gender equality must be considered as an integral part of all OSD’s policies, programs and projects.

·         Achieving gender equality requires the recognition that every policy, program and project affects women and men differently. Women and men have different perspectives, needs, interests, roles and resources - and those differences may also be reinforced by class, educational background and age. Policies, programs and projects must address the differences in experiences and situations between and among women and men.

·         Achieving gender equality does not mean that women become the same as men. Equality means that one's rights or opportunities do not depend on being male or female.

·         Women's empowerment is central to achieving gender equality. Through empowerment, women become aware of unequal power relations, gain control over their lives, and acquire a greater voice to overcome inequality in their home, workplace and community.

·         Promoting the equal participation of women as agents of change in economic, social and political processes is essential to achieving gender equality. Equal participation goes beyond numbers. It involves women's equal right to articulate their needs and interests, as well as their vision of society, and to shape the decisions that affect their lives, whatever cultural context they live in. Partnership with women's organizations and other groups working for gender equality is necessary to assist this process.

·         Gender equality can only be achieved through partnership between women and men. All society benefits when choice for both women and men is enlarged. Gender equality is an issue that concerns both women and men, and achieving it will involve working with men to bring about changes in attitudes, behavior, roles and responsibilities at home, in the workplace, in the community, and in national levels.

·         Achieving gender equality will require specific measures designed to eliminate gender inequalities. Given ingrained disparities, equal treatment of women and men is insufficient as a strategy for gender equality. Specific measures must be developed to address the policies, laws, procedures, norms, beliefs, practices and attitudes that maintain gender inequality. These gender equity measures, developed with stakeholders, should support women's capacity to make choices about their own lives.

·         All OSD staff are committed to regularly reviewing the implementation of the Gender Policy in order to ensure that learning from the experience of staff and partner organizations in promoting and mainstreaming gender equality is facilitated, and learning is incorporate into efforts to improve both, policy and practice.

5.     Goals

The gender policy aims to ensure gender equality and women’s empowerments are central to OSD’s:

·         Programs at all levels;

·         Organizational culture and behaviors;

·         Financial resource allocations

·          And public image.

6.     Scope of Application

This policy applies across OSD's development programming; to our organization and to all OSD’s employees and volunteers.

7. Our Programming

7.1 Applying Gender Analysis

Gender equality means recognizing that men and women often have different needs and priorities, face different constraints, have different aspirations, and contribute to development in different ways. To enable the exploration and understanding of gender differences, we will systematically deploy and continuously improve tools to assess the needs of both males and females in our formative research and monitoring and evaluation. We will also strive to ensure that all staff understands the different roles, responsibilities and experiences of women and men in relation to the issues being addressed by the project. Gender focal persons will undertake targeted analyses aimed at testing hypotheses, gaining deeper understanding of gender-based needs, opportunities and constraints, and improving our approach to gender integration.

7.2 Collecting and Using Sex Disaggregated Data

All OSD staff systematically collects sex and age disaggregated data during any assessments and all program work including participants/beneficiary registration, monitoring and evaluation, complaint/feedback mechanism, etc. Ensure that data management and analysis include sex and age disaggregated data when compiling the results of research and assessments, and recommendations for intervention.

7.3 Ensuring Gender Sensitive Project Design

Draw upon research, analysis and experiences to design projects that advance gender equality through our operations.

7.4 Ensuring an Active and Inclusive Participatory Approach

OSD staff seek the active participation of women, girls, boys and men in the design, implementation and monitoring of programs. Particular efforts are required in contexts where women have less access than men to decision-making processes and spaces.

7.5 Practicing Human Resource Policy with Gender lenses

Ensure all our human resources policies and practices are developed with a gender lens. Report on gender and diversity balance in staffing and governance structures along with average pay levels. Implement targeted strategies to redress any evidence of gender inequality in gender and diversity balance and pay levels.

7.6 Gender Sensitive Indicators in Monitoring and Evaluation Frameworks

Monitoring and Evaluation (M&E) Frameworks include quantitative and qualitative gender-sensitive indicators that point out gender-related changes in the areas in which OSD works. The terms of reference of internal and external reviews and evaluations ensure consideration and analysis of gender impact through OSD’s interventions. Capture systematically and share the programmatic lessons learned in relation to intended and unintended impacts on the lives of women and girls, including impact on gender equality.

8.     Creating an Enabling Organizational Environment

To fully implement the above mentioned activities for gender mainstreaming and targeted interventions, OSD implements the following institutional mechanisms and processes.

8.1 Organizational Development

Ø  Ensure that specialized gender functions are in place and adequately resourced. 

Ø  Recognize knowledge related to gender concerns and gender-related analysis as one of the core areas of capacity for staff and build capabilities throughout the agency. 

Ø  Build a common understanding around gender through staff and volunteers induction and training.

Ø  Ensure that all training across OSD the agency is gender-sensitive.

Ø  Equal opportunities for training and development of OSD staff at headquarters and branch level.

Ø  Make all HR systems and policies gender-sensitive and responsive, and integrate gender indicators into staff objectives, accountabilities and performance management systems.

Ø  Prioritize gender sensitivity in all terms of reference, including TORs for external consultants. 

Ø  Determine the nature, structure and causes of gender imbalances in staff throughout OSD and set targets for recruitment, retention and promotion of staff accordingly, particularly women in senior positions. 

Ø  Develop strategies for reaching those targets, including:

Affirmative action;

o   Career development opportunities including development posts, training and internal promotion; 

o   Family friendly and flexible working policies to allow staff to fulfill caring responsibilities (including job-sharing, maternity, paternity and parental leave, and policies on childcare provision);

o   Sexual harassment policies;

o   Safe and secure transport and accommodation when travelling, particularly for women staff; and – equal pay for work of equal value.

 

Ø  Use information technology to facilitate home working, flexible working hours and virtual working to strike a balance between home responsibilities and work;

Ø  Ensure that staff access to and use of information technology is gender equitable.

8.2 Finance and Resource Allocation

·         OSD tracks progress on gender allocations. 

·         Adequate resources are allocated to gender work across the organization. 

·         Commit a high level of support and resources to gender work and functions.

·         Include a gender dimension in all finance guidelines, instructions and policies.

·         Develop and refine tools and methods for assessing and reporting on gender related investments at every level of the organization.

·         Maintain and update annually qualitative and quantitative information on gender related expenditure.

8.3 Research

·         OSD promotes evidence-based research on the link between gender equality programming and project outcomes/impact. OSD can implement specific research activities in order to fill research and evidence gaps identified related to gender needs, roles and relations.

8.4 Advocacy and Communications

·         Design fundraising proposals and appeals to fulfill OSD's goals and objectives on gender equality and equity.

·         Inform donors and partners about OSD's gender goals and objectives and give positive examples of OSD's gender work. 

·         As part of the recruitment, OSD will actively encourage the recruitment of new supporters who are gender sensitive.

·         All materials and general communications will be formulated to reflect OSD's goals and objectives on gender equality and equity, challenging gender stereotypes and recognizing diversity. 

·         Gender-sensitive language and images will be used in all internal and external communications.

·         Whenever possible, women’s and girls’ voices will be heard in the first person.

·         Ensure that women and men are proportionately represented during press briefings and other public relations activities.

·         Gender analysis will be central to the development of all advocacy, communication, fundraising and campaigns work and gender concerns will be incorporated into activities wherever possible.

8.5 Partnerships

·         OSD actively engages with partners in implementing the OSD’s Gender Policy. This might include resource allocation, training, information, networking, etc. with a particular emphasis on strengthening organizations working towards gender equality, learning from those who are more advanced and influencing those who are not. 

·         Partnerships are strengthened with NGOs and UN agencies to ensure learning and exchange, coordination and cooperation for the achievement of common gender equality objectives.

8.6 Policy Dialogue

OSD activities are not only limited to programs and projects. Through policy dialogue, OSD and its partners organizations exchange views and information and raise issues related to socio and economic problems. Policy dialogue is an important way in which OSD works with its partners to achieve gender equality results. It may be carried out at formal discussions such as consultative groups, or informally through regular contacts.

Promoting gender equality in policy dialogue means:

·         Developing and maintaining knowledge of the nature and scope of gender inequality in different parts of the country, or sector, and of strategies to overcome it; 

·         Addressing gender equality in all policy dialogue with civil society, government institutions and private sector, especially through the use of the Beijing Platform For Action and the Convention on the Elimination of All Forms of Discrimination Against Women as a basis for discussions;

·         Sharing with partners good practices, project and program experiences, and lessons in promoting gender equality;

·         Using policy dialogue activities to identify constraints, opportunities, and entry points for promoting gender equality; and

·         Encouraging participatory approaches by involving women's organizations and gender equality advocates in the policy dialogue process

8.7 Quality, Accountability and Learning

·         Knowledge on the impact of gender-equality policy and practice is systematically documented and publicly shared through the OSD Annual Learning Review and other internal knowledge sharing platforms. Tracking best practice externally is also encouraged through publications, reports, conferences, working groups and others as relevant.

9.     Implementation and Accountability

Successful realization of this policy will require consistent and active participation by all staff. Responsibilities and actions will require collaboration and effective linkages across departments and levels of OSD. This policy manual applies to all work throughout the organization program, planning, implementation, monitoring, evaluation, finance and human resource management.

Effective implementation of the policy will require commitment and validation, organizational support for activities to advance the knowledge and skills of staff for efficient gender analysis in their area of work. The director will be expected to institutionalize mechanisms for building capacity among their staff providing, information, training or technical support staff needed to assure the policy's success.

9.1 All OSD Employees and Volunteers

·         It is the responsibility of all OSD and volunteers to uphold the Core Principles and Commitments of this policy.

·         All staff of OSD will be expected to show a gender perspective in their work.

9.2 Directors, Supervisors and Human Resource Managers

·         Directors, Supervisors and Human Resource Managers must ensure that all OSD employees and volunteers understand and comply with this policy. Human Resource Heads are also responsible for robust recruitment, induction and training, whilst Directors and Supervisors are responsible for performance management to ensure the implementation of the policy.

·         Heads of departments and Officers will demonstrate the will to implement the required attitudinal changes implied by the policy

9.3 OSD Board and General Assembly

·         OSD members of general assembly and board will ensure this policy is implemented, monitored and reported against every year.

·         OSD members of general assembly and board are responsible for defining work plans and procedures to uphold and operationalize this policy.

·         OSD members of general assembly and board will ensure head office and branches have in place the resources to implement this policy.

9.4 Executive Director /Head Office

·         OSD Executive Director will coordinate oversight of this policy and review and update as required. The Executive Director will provide support to the department heads and directors on the collection and analysis of reporting against the policy.

·         The Executive Director of OSD will be accountable for the implementation of the policy.

·         The Executive Director of OSD will report on the implementation process annually to the Board of OSD, with an audit in line with annual reports.

·         The Executive Director of OSD is responsible for implementation details for Head Quarter and Branch programs.

·         The national and regional gender working groups of OSD will monitor and review the implementation process.

·         The annuals plans and Strategic Plans will ensure that planned activities on gender receive adequate resource allocation.

·         The organizational mechanisms and gender posts necessary for implementation of the gender policy will be put in place and resourced.

10.                        Associated Policies

This policy is complementary to the set of policies and procedures that all OSD employees are required to adhere to in the Human Resource Management Policy, Safeguarding Policy and any further codes or related policies defined by OSD.

11.                        Gender Glossary

Gender refers to the social differences between females and males throughout the life cycle that are learned, and though deeply rooted in every culture, are changeable over time, and have wide variations both within and between cultures. “Gender,” along with class and race, determines the roles, power and resources for females and males in any culture. Historically, attention to gender relations has been driven by the need to address women’s needs and circumstances as they are typically more disadvantaged than men. Increasingly, however, the humanitarian community is recognizing the need to know more about what men and boys face in crisis situations.

Sex roles are biologically determined. These different roles are influenced by historical, religious, economic, cultural and ethnic factors.

Social norms are the social rules, either explicit or implicit, that define our expectations of appropriate behavior between people. They include things like shaking hands when you meet someone, standing a certain distance away from another person when you speak.

Gender norms are a subset of social norms, and these are the behavioral expectations around a person's sex.

Gender roles are a collection of socially learnt behaviors and expectations about characteristics and aptitudes that are considered to define what it means to be a woman or a man (or a boy or a girl) in a given society or culture. They are also about relations between women and men, who should do what, who has control over decision-making, access to resources and benefits. For example, in some societies, it is expected that only women will do the cooking (it is not appropriate for men). In some societies, it is expected that men will kiss and hug each other when they meet and greet – but in other societies this is considered to be a very inappropriate behavior. In some societies it is common for women to wear their hair in short styles, but in other places it is only acceptable for women to wear their hair long. The same goes for men - in some communities, long hair for men is common and 'the norm' and in others it is not normal. These are not characteristics, skills, or behaviors that we are born with – we learn what is considered to be appropriate to do (as males and females) in our community – this is our gender identity. This shows gender roles vary from society to society.

Gender identities and gender relations are critical aspects of culture because they shape the way daily life is lived in the family, but also in the wider community and the work place.

Finally but importantly, societies, cultures, gender roles and relations are continually being renewed and reshaped. Gender definitions change over time in response to many factors like social, economic, legal, policy and civil society. During this process of evolution, some values are reaffirmed, while others are challenged as no longer appropriate. It is important to remember that gender roles and relations can and do change.

Social construction of gender refers to how society values and allocates duties, roles and responsibilities to women, men, girls and boys. This differential valuing creates the gender division of labor and determines differences in access to benefits and decision making which in turn influences power relations and reinforces gender roles. This is done at various levels of gender socialization including family, religion, education, culture, peers and the media.

Gender issue is a point of gender inequality that is undesirable and therefore an intervention. It there is inequality, inequity or differentiated treatment of an individual or a group of people purely on the basis of social expectations and attributes of gender. Gender issues are sometimes called gender concerns.

Gender discrimination occurs when men or women are treated differently (restricted or excluded) in the family, in the workplace and society due to gender-stereotypes which prevent them from enjoying their full potential and human rights. Gender stereotypes are a set of characteristics that a particular group assigns to women or men, they are often incorrect, and usually limit what an individual can do

Gender equality refers to the equal enjoyment of rights, opportunities, resources and rewards by women, girls, boys and men. Equality does not mean that women, girls, boys and men are the same but that their enjoyment of rights, opportunities and life chances are not governed or limited by whether they were born female or male.

Gender equity is the process of being fair to women, girls, boys and men. To ensure fairness, strategies and measures must often be available to compensate for women’s and girls’ historical and social disadvantages that prevent them from otherwise operating on the same playing field with men and boys.

Gender mainstreaming was defined by the Economic and Social Council of the United Nations as the process of assessing the implications for women, girls, boys and men of any planned action, including legislation, policies or programs, in all areas and at all levels. It is a strategy for making women’s as well as men’s concerns and experiences an integral dimension of the design, implementation, monitoring and evaluation of policies and programs in all political, economic and societal spheres so that women and men benefit equally and inequality is not perpetuated.

Gender analysis examines the relationships between females and males. It examines their roles, their access to and control of resources and the constraints they face relative to each other. A gender analysis should be integrated in any needs assessments, sector assessments or situational analysis, and should form the basis of design and development of interventions and strategies.

Sex and age disaggregated data (SADD) is data that is broken down according to a person’s sex and age or age group. SADD can be collected using both quantitative and qualitative methods.

Gender Division of Labor is a pattern where women are given one set of gender role and men are given another set. Almost in every society two sexes are assigned separate and specific gender roles even if the roles differ from culture to culture. These roles can be divided in to three broad categories. These are:-

·         Productive role: - it includes production of goods and services for consumption by the household or for income and performed by both men and women. Women’s productive work is often carried out alongside their domestic and child care responsibilities; tends less visible and less valued than men’s productive work. It includes wage employment, trade and marketing.

·          Reproductive role: - This work involves the bearing and rearing of children, all tasks associated with domestic work and maintenance of household members. Reproductive work includes cooking, washing, collecting fuel, caring for the sick and elderly. These functions are often labor intensive and lack of technologies and service to lessen the burden. Women are mainly responsible for these works and usually unpaid.

·         Community roles: - women’s community activities include providing and maintenance of resources which are used by everyone, such as water, health care, and education. It encompasses labor inputs towards organization and sustainability of cultural events, networks and services in communities including management of environmental resources. Such functions include ceremonies involving celebrations of birth, marriage and other spiritual and social-cultural happenings and mobilization of local resources for community development including local politics (membership in cultural and religious organizations/groups). These activities are normally unpaid and carried out in their free time.

Gender-related needs - As a result of gender roles; needs are also gender-bound. Gender-related needs can be divided into practical needs and strategic needs:

·         Practical needs are the concrete, material needs that must be met in order to satisfy the basic needs of life. They can include the needs for nourishment, health care and shelter. Practical needs are met by concrete actions, such as providing services, education, credits, and so on. Solving problems connected with practical genderrelated needs does not change the power relations between women and men in a community.

·         Strategic gender-related needs are connected with the status of women and men and the power structures within the community. Strategic gender-related needs include, for example, the right to own and inherit money and land, the right to the same wages or the same work, the right to make decisions about one’s own body and the right to develop oneself on one’s own terms. The satisfaction of such strategic needs requires structural and attitudinal changes in the community.

Gender-based violence (GBV) is an umbrella term for any harmful act that is perpetrated against a person’s will and that is based on socially ascribed (gender) differences between females and males. The nature and extent of specific types of GBV vary across cultures, countries and regions. Examples include sexual violence, including sexual exploitation/abuse and forced prostitution; domestic violence; trafficking; forced/early marriage; harmful traditional practices such as female genital mutilation and widow inheritance.

Women’s and girls’ empowerment involves awareness-raising, building of self-confidence, expansion of choices, increased access to and control over resources and actions to transform the structures and institutions which reinforce and perpetuate gender discrimination and inequality.

Gender sensitivity is the ability to perceive existing gender differences, issues and equalities, and incorporate these into strategies and actions.

Gender responsiveness is planning and implementing activities that meet identified gender issues/concerns that promote gender equality.

Gender transformation describes a situation where women and men change their way of thinking from patriarchal towards a gender equality perspective.

 

                                       Organization

Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) Policy

 

                                                                                         

Contents

1. Background of the Organization...................................................................................................... 2

1.1 Legal status............................................................................................................................... 2

1.2 Vision....................................................................................................................................... 3

1.3 Mission..................................................................................................................................... 3

1.4 Thematic Operation.................................................................................................................. 3

1.5 Overall Objective...................................................................................................................... 4

1.6 Values...................................................................................................................................... 4

2. Policy Statement............................................................................................................................ 4

3. Scope of the Policy......................................................................................................................... 5

4. Roles and Responsibilities............................................................................................................... 6

4.1 OSD employees, donors or collaborators must never:................................................................ 6

4.2 OSD collaborators, donors, visitors… must:................................................................................ 6

4.3 Managers and Supervisors must:............................................................................................... 7

4.4 OSD commits to:....................................................................................................................... 7

5. Procedure for Reporting and Investigating SEAH............................................................................. 8

5.1 Reporting Incidents................................................................................................................... 8

5.2 Responding Reports.................................................................................................................. 9

6. Definitions.................................................................................................................................... 11

 

 

 

 

 

 

 

1. Background of the Organization

Rooted in pursuit of the public interest and social justice, Organization for Social Development (formerly Organization for Social Justice in Ethiopia) has been engaged, since its establishment in 2003, in wide and diverse interventions ranging from advancement of human welfare, democracy and good governance to maximizing the role of the private sector in promoting social justice by upholding Corporate Social Responsibility (CSR) as the main thematic area of its operation.  Realizing the enormous but untapped potential of the private sector to advance human rights and materialize people-centered all inclusive development in the country, OSD has launched in 2010 a strategic plan to promote Corporate Social Responsibility (CSR) among the business community, government organs and the public.     

Since then, OSD has implemented projects that achieved an increased awareness and understanding on CSR and enhanced capacity of the private sector to comply with international and domestic principles and standards which deal with different aspects of CSR.  Having research as one of its main components researches on private sector and civil society partnership, the role of the private sector in advancing reproductive health in Ethiopia, engagement of the private sector in improving welfare of disadvantaged and vulnerable groups and,  corporate social responsibility and child welfare, have been undertaken.  Analyzing legal and policy environments and practices as well as bringing on board international initiatives and best practices, these researches substantially contributed in addressing the information gap with regard to CSR practice in Ethiopia and have provided baseline for contextualizing and adopting CSR initiatives. In addition to conducting researches OSD works to introduce the concept, to raise awareness on different aspects of CSR, to enhance implementation by the private sector and to advocate for creation of an enabling legal and policy environment by using broadcasting and print media, organizing trainings targeted at selected representatives from governmental offices, civil society, Chamber of Commerce and Sector Associations; promoting good practices using different mechanisms and; establishing partnerships/networks with different entities including chambers of commerce and sect oral associations.

1.1 Legal status

Organization for Social Development (OSD) (formerly called Organization for Social Justice in Ethiopia (OSJE)) is an indigenous, non-profit, non-partisan, non-governmental organization. Under the requirements set by a new Charities and Societies Proclamation (entered into force on February 13, 2009) Organization for Social Development re-registered as Ethiopian Resident Charity by Federal Democratic Republic of Ethiopia, Ministry of Justice, Charities and Societies Agency on November, 2019 – License Number 0843 assuming the current name. 

1.2 Vision

Seeing a community wherein equitable access to basic economic and social services for every citizen is ensured.

1.3 Mission

 We foster social development with special emphasis to environment protection, access to standard and quality social services and productivity by promoting Corporate Social Responsibility (CSR) among business organizations, citizens, and government bodies.

1.4 Thematic Operation

The general thematic areas of which Organization for Social Development engages itself in are:-

·         Health

·         Education

·         People with Disability

·         Environmental Protection

·         Women Economic Empowerment

·         Refugees etc……

Specifically Organization for Social Development has been focusing on promoting the concept Corporate Social Responsibility among private businesses, citizens and government bodies as to improve and strengthen the role played by business firms in the development endeavors of the country. For this purpose, OSD organizes its interventions into three categories:

*      Awareness and Capacity Building- focuses on ensuring enhanced CSR activities and understanding among business organizations, the government and the general public

*       Research- focuses on improving CSR knowledge and information as well as identifying further intervention areas to improve laws, policies and practices related to CSR in Ethiopia

*      Advocacy and Promotion- aims at creating an enabling and favorable legal and policy environment for CSR practices and improve CSR performance among the business community.

1.5 Overall Objective

To increase involvement of private sectors in the development process of the country, through awareness creating, promoting practices, and advocating for an enabling environment pertaining to Corporate Social Responsibility in the country.

Ø  To promote environment protection

Ø  To promote accessibility of standard and quality public/social services to the society (education, health, food, shelter)

Ø  To encourage productivity and quality services

1.6 Values

The core values that inspired the vision and mission of the Organization for Social Development include:

*      Lasting Impact

*      Participation and empowerment

*      Self-actualization

*       Equality

*       Justice

*       Integrity

*      Accountability

2. Policy Statement

The Organization for Social Development is committed to fostering a safe environment in its project activities, through proactive, accessible and effective approaches to prevent and respond to sexual exploitation and abuse(SEAH).SEAH perpetrated by humanitarian or development personnel violates fundamental human rights.it may also be a criminal act. OSD will act ethically and with integrity and not abuse the power and trust that comes with being a part of our organization.

The OSD does not tolerate SEAH in any form. As an integral component of a rights-based organization, OSD must take an active role in preventing, reporting and responding to incidents of suspected SEAH. While SEAH affects all members of society, its consequences disproportionately affect members of social groups who experience intersecting forms of systemic discrimination or barriers, including sex, gender identity and expression, sexual orientation, race, religion, Indigenous identity, ethnicity, disability or class. SEAH involves abuses of power and power imbalances and is under reported for many reasons, including stigmatization, risk of further trauma, and barriers to accessing recourse. SEAH is prevalent and silence surrounds it. The OSD commits to support survivors whether or not they choose to report through the OSD mechanisms or through other legal means.

This policy aims to prevent SEAH through education and accessible reporting mechanisms, and to respond to disclosures and reports effectively, confidentially and in a timely manner. This policy operates in conjunction with the OSD principles of conduct which sets out the conduct expected of all volunteers and employees acting in any capacity in the OSD.

 3. Scope of the Policy

This policy applies to all people acting for the Organization for Social Development or in collaboration with OSD projects, including the persons working with the OSD and collaborator organizations: employees, board members, contractors, volunteers, suppliers, trainees…

This policy also applies to actual and suspected acts of SEAH by OSD representatives and partners against individuals in the communities in which we work. It also serves as a guide for OSD staff and collaborators to act ethically in their professional and personal lives. OSD employees and collaborators are often in positions of power in relation to the communities with which we work, especially women and children in situations of vulnerability. All collaborators, visitors, donors and staff have an obligation to use their power respectfully and must not abuse their power and influence over the wellbeing of participants and community members in communities where OSD works.

4. Roles and Responsibilities

All those who work with OSD must adhere to this policy and report concerns about potential SEAH of others by any OSD staff, visitors, collaborators, and suppliers’ e.tc.  Any violation of these standards will result in disciplinary action, up to and including termination of employment or other relationship with OSD.

4.1 OSD employees, donors or collaborators must never:

*      Engage in sexually exploitative relationships with members of the communities in which we work. They will not exchange money, employment, goods, or services for sex, including sexual favor or other forms of humiliating, degrading or exploitative behavior.

*      Engage the services of sex workers or otherwise exchange of money for sex, regardless of the local or national law regarding sex work or the laws of their home country.

*      Engage in sexual relationships with beneficiaries of direct assistance from OSD projects or their collaborate organizations.

*      Request or imply a request for any service or sexual favor from members of the communities in which we work, in return for anything including protection, assistance (goods or services) or employment.

*      Support or take part in any form of sexually exploitative or abusive activities.

*      Engage in sexual activity with a person under the age of 18 regardless of the local age of majority or age of consent. Mistaken belief of the age of the person is not a defense.

4.2 OSD collaborators, donors, visitors must:

*      Treat all beneficiaries, members of the communities, in which we operate, and other collaborators, visitors, donors with dignity and respect.

*      Actively contribute to creating and maintaining a culture that prevents SEAH, encourages reporting, and promotes implementation of this policy.

*      Be aware that SEAH constitutes acts of gross misconduct, is grounds for termination of employment or other relationship, and maybe subject to prosecution.

*      Report any incident, allegation, concern or suspicion of SEAH of another person in the communities in which we work, including potential abuse by other NGO workers or volunteers.

*      Be aware that absence of evidence or lacks of clarity over consent are not reasonable grounds to delay or fail to report SEAH.

*      Treat any information communicated to them in connection with any part of this procedure as confidential, including an investigation into allegations of SEAH.

*      Cooperate fully, promptly and in good faith in any investigation of SEAH under this policy.

4.3 Managers and Supervisors must:

*      Take responsibility for creating and maintaining an environment that prevents SEAH, encourages reporting, and promotes implementation of this policy.

*      Ensure that incidents of SEAH are promptly and adequately addressed in a way that demonstrates fairness, impartiality and respect for confidentiality, and is free from intimidation or favoritism.

*      Have a personal responsibility to report or appropriately address any known act of SEAH.

*      Be free from gender bias and discrimination to ensure fairness when responding to disclosures or reports.

*      Refrain from questions or judgments that imply blaming the survivor or disbelieving their experience based on gender identity.

4.4 OSD commits to:

A. Make collaborators aware of this policy, through on boarding, training and other measures.

B.  Ensure that those with whom we collaborate:

I. Adopt PSEAH policies with similar principles, clear obligations requiring their employees and collaborators to comply with and report breaches of their policies, and an organizational commitment to act robustly to reports;

II. Agree in the collaboration agreement that failure to do all they can to prevent; report and respond appropriately to allegations of SEAH constitute grounds for the OSD to terminate their collaboration.

C)  Engage with communities in which we work and inform them of their right to protection from SEAH, the standards of behavior they should expect from OSD staff and collaborators, the importance of reporting, and how to safely and confidentially report any SEAH.

D) Designate the most appropriate reporting mechanism for each project:

I) in-person reporting to designated SEAH Focal Persons in OSD ; or

II) dedicated phone hotline monitored by local partners, with reporting channels to the Project Manager or Project Director; or

III) A dedicated OSD SEAH reporting email address.

E) Communicate the reporting mechanism for each project to suppliers, collaborators and to the communities in which we work, at the start of the project or as soon as practicable.

F) Ensure reporting mechanisms are gender sensitive, sensitive to the needs of the communities in which we work, and accessible to members of these communities.

G) Take steps to prevent perpetrators of SEAH from being re-engaged by OSD or other organizations working with vulnerable people.

5. Procedure for Reporting and Investigating SEAH

5.1 Reporting Incidents

l  A person may confidentially report allegations, incidents, concerns or suspicions of SEAH by those who collaborate with OSD through the reporting mechanism designated for the project.

l  OSD employees must report any potential incident of abuse they witness, are made aware of, or suspect, which appears to breach this policy. The report can be made to the OSD focal person, or in accordance with the OSD Principles of Conduct.

l  OSD employees receiving a report must refer the report immediately through the reporting mechanism designated for the project. Reports about OSD employees will be referred to the OSD executive Director.

l  The person who receives the report will ensure that all materials pertaining to the report are handled in confidence.

5.2 Responding Reports 

l  OSD will investigate reported allegations of SEAH in a timely and professional manner. This includes the use of appropriate interviewing practices with complainants and witnesses, particularly with children. OSD will engage professional investigators or secure investigative expertise as appropriate.

l  The person conducting the investigation will consult with the complainant/survivor and undertake an initial risk assessment to identify and implement immediate reasonable measures to protect and support the survivor. A survivor will be informed of the time it may take to institute an immediate measure and is entitled to periodic updates.

l  Survivors are entitled to be accompanied by a supporter of their choice for assistance or cooperation during the investigation.

l  The OSD recognizes that the decision to report a concern can be difficult and will support those who raise concerns, whether or not the concern is upheld.

l  Any doubts about the credibility of the complaint or the person making the complaint cannot be used to justify delaying an investigation.

l  OSD will take appropriate action against those who work with and for OSD who commit acts of SEAH, including referring cases to law enforcement agencies where appropriate.

l  At the request of the survivor, OSD will refer cases to authorities for criminal investigation and prosecution under the law of the country in which they are based or are working at the time of the alleged incident or to a home agency where extraterritorial legislation is in force.

l  During an investigation, the person conducting the investigation will give reasonable periodic updates to the survivor about the status of the investigation. Updates must not include substantive information about the investigation, except with consent from individuals whose personal information would be disclosed.

6. Definitions

Sexual Exploitation, Abuse AND Harassment (SEAH): forms of gender-based violence perpetrated by humanitarian or development workers, particularly in humanitarian settings. These acts can be committed against local communities, project participants of direct assistance, or against OSD employees and collaborators.

Sexual Exploitation: Actual or attempted abuse of a position of vulnerability, differential power or trust, for sexual purposes, including profiting monetarily, socially or politically from the sexual exploitation of another.

Sexual Abuse: Actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Gender-based violence (GBV): Any harmful act perpetrated against a person’s will and based on social ascribed (i.e. gender) differences between males, females, and gender non-conforming people which Includes acts or threats of acts that inflict physical, sexual or mental harm or suffering, and other deprivations of liberty. SEAH is a form of GBV (gender based violence) as survivors of SEAH are often abused because of their vulnerable status as women, girls, boys and sometimes men.

Survivor: A person who has experienced SEAH, including those who self-identify as a victim or victim/survivor. ‘Victim’ is often used in medical and legal sectors. ‘Survivor’ is generally preferred in psychological and social support sectors because it implies resiliency. This policy is survivor-centered and employs that term. A survivor’s choice of how to identify (as victim or survivor) will be respected and mirrored in our language.

Informed consent: Ongoing agreement, voluntarily and freely given, based on a clear appreciation and understanding of the facts, and implications of an action. To give informed consent, a person must have all relevant facts when consent is given and be able to evaluate and understand the consequences of an action. They also must be aware of and have the power to exercise their right to refuse to engage in an action or to not be coerced (i.e. being persuaded based on force or threats).

Participants of direct assistance: A person who receives any assistance including any type of goods and services from OSD regardless of the length of OSD’s relationship with them.

Communities in which we work: Any geographical location in which OSD directly or indirectly operates, providing either goods or services.

Report: Informing a person designated under this policy about an incident of SEAH for the purpose of initiating an investigation or disciplinary process.

Disclosure: Informing an OSD employee or volunteer about an incident of SEAH for the purpose of seeking support.

Sexual harassment: Comments or actions based on a person’s sex, sexual orientation, gender identity or gender expression that are unwelcome or should be known to be unwelcome.

Sexual assault: Any touching of another person without their consent where the touching is of a sexual nature, or where the sexual integrity of the alleged victim is violated.

Sex worker: A person over 18 who receives money or goods in exchange for sexual services, and who defines those activities as income-generating, even if they do not consider sex work as their occupation.

Sexual favor: Sexual acts, often in exchange for money, goods or services which Includes inappropriate photography and filming. The process of sexual favors often takes place through transaction sex.  Sex as a Transaction is a common coping mechanism among people in severe situations of vulnerability.

 

 

Organization Safe Recruitment Process Guide Line                                               

 

Contents

1.      Background of the Organization. 2

1.1 Legal status. 2

1.2 Vision. 3

1.3 Mission. 3

1.4 Thematic Operation. 3

1.5 Overall Objective. 4

1.6 Values. 4

2.      Introduction. 4

3.      Scope and Purpose of the Guideline. 4

4.      Stages of Safe Recruitment. 5

4.1 Writing Job Descriptions. 5

4.2 Advertising. 7

4.3 Shortlisting Applications. 8

4.4 Assessment & Selection. 9

4.5 Checks and References. 10

4.6 Conditional Offer of Appointment. 12

4.7 Induction. 12

 

 

 

1.     Background of the Organization

Rooted in pursuit of the public interest and social justice, Organization for Social Development (formerly Organization for Social Justice in Ethiopia) has been engaged, since its establishment in 2003, in wide and diverse interventions ranging from advancement of human welfare, democracy and good governance to maximizing the role of the private sector in promoting social justice by upholding Corporate Social Responsibility (CSR) as the main thematic area of its operation.  Realizing the enormous but untapped potential of the private sector to advance human rights and materialize people-centered all inclusive development in the country, OSD has launched in 2010 a strategic plan to promote Corporate Social Responsibility (CSR) among the business community, government organs and the public.     

Since then, OSD has implemented projects that achieved an increased awareness and understanding on CSR and enhanced capacity of the private sector to comply with international and domestic principles and standards which deal with different aspects of CSR.  Having research as one of its main components researches on private sector and civil society partnership, the role of the private sector in advancing reproductive health in Ethiopia, engagement of the private sector in improving welfare of disadvantaged and vulnerable groups and,  corporate social responsibility and child welfare, have been undertaken.  Analyzing legal and policy environments and practices as well as bringing on board international initiatives and best practices, these researches substantially contributed in addressing the information gap with regard to CSR practice in Ethiopia and have provided baseline for contextualizing and adopting CSR initiatives. In addition to conducting researches OSD works to introduce the concept, to raise awareness on different aspects of CSR, to enhance implementation by the private sector and to advocate for creation of an enabling legal and policy environment by using broadcasting and print media, organizing trainings targeted at selected representatives from governmental offices, civil society, Chamber of Commerce and Sector Associations; promoting good practices using different mechanisms and; establishing partnerships/networks with different entities including chambers of commerce and sect oral associations.

1.1 Legal status

Organization for Social Development (OSD) (formerly called Organization for Social Justice in Ethiopia (OSJE)) is an indigenous, non-profit, non-partisan, non-governmental organization. Under the requirements set by a new Charities and Societies Proclamation (entered into force on February 13, 2009) Organization for Social Development re-registered as Ethiopian Resident Charity by Federal Democratic Republic of Ethiopia, Ministry of Justice, Charities and Societies Agency on November, 2019 – License Number 0843 assuming the current name. 

1.2 Vision

Seeing a community wherein equitable access to basic economic and social services for every citizen is ensured.

1.3 Mission

 We foster social development with special emphasis to environment protection, access to standard and quality social services and productivity by promoting Corporate Social Responsibility (CSR) among business organizations, citizens, and government bodies.

1.4 Thematic Operation

The general thematic areas of which Organization for Social Development engages itself in are:-

·         Health

·         Education

·         People with Disability

·         Environmental Protection

·         Women Economic Empowerment

·         Refugees etc……

Specifically Organization for Social Development has been focusing on promoting the concept Corporate Social Responsibility among private businesses, citizens and government bodies as to improve and strengthen the role played by business firms in the development endeavors of the country. For this purpose, OSD organizes its interventions into three categories:

*      Awareness and Capacity Building- focuses on ensuring enhanced CSR activities and understanding among business organizations, the government and the general public

*       Research- focuses on improving CSR knowledge and information as well as identifying further intervention areas to improve laws, policies and practices related to CSR in Ethiopia

*      Advocacy and Promotion- aims at creating an enabling and favorable legal and policy environment for CSR practices and improve CSR performance among the business community

1.5 Overall Objective

To increase involvement of private sectors in the development process of the country, through awareness creating, promoting practices, and advocating for an enabling environment pertaining to Corporate Social Responsibility in the country.

Ø  To promote environment protection

Ø  To promote accessibility of standard and quality public/social services to the society (education, health, food, shelter)

Ø  To encourage productivity and quality services

1.6 Values

The core values that inspired the vision and mission of the Organization for Social Development include:

*      Lasting Impact

*      Participation and empowerment

*      Self-actualization

*       Equality

*       Justice

*       Integrity

*      Accountability

2.     Introduction

Safer practice in recruitment means that every stage of the recruitment process should be considered carefully, in order to deter unsuitable candidates from applying or being appointed into an organization. It also requires a consistent and thorough process of obtaining, collating, analyzing, and evaluating information from and about applicants. Safe recruitment is central to the safeguarding of children and adults at risk. All organizations which employ staff or volunteers to work with children and adults at risk have a duty to safeguard and promote their welfare. This includes ensuring that the organization adopts safe recruitment and selection procedures which prevent unsuitable persons from gaining access to children.

3.      Scope and Purpose of the Guideline

This guide is developed to provide direction to Organization for social development on safe recruitment. It applies to all permanent, temporary and agency staff and volunteers of the Organization for Social Development who will have contact with children and adults at risk within the organization and will be seen as safe and trustworthy and/or have access to confidential and sensitive information.

Apart from staffs and volunteers, the principles of safe recruitment should also be included in the terms of any contract or service level agreements drawn up between the organization and contractors or agencies that provide services for, or staff to work with, children and Adults at risk. Any service level agreement or contract should contain a safeguarding statement, which makes explicit the standards expected. The agreement should be regularly reviewed.

This guideline is produced to provide guidance to Organization for Social Development on how to carry out/ practice safe recruitment process.

4.     Stages of Safe Recruitment

In order to avoid recruiting potential abuser employees and volunteers, the safeguarding issue should be included in every stage of recruitment process right from developing the job description.

4.1 Writing Job Descriptions

As a First Stages of the Recruitment process, all information given to applicants should highlight the importance of a member of staff’s duty and responsibility to safeguard report and promote appropriate behaviors. When producing the job description, special consideration should be made to assess the level of risks in relation to working with children, persons with disability and vulnerable adults in the role concerned. It should also be made clear whether the role requires the successful applicant to complete police check or equivalent.

Before writing the job description, consider the level of risk the appointment might potentially present to children, persons with disability and other vulnerable adults. By prevention, level 1 should not be used.

Level 1: If the position holder will not have contact with children, persons with disabilities and vulnerable adults or access to personal data about them as part of their work;

Example: The roles and responsibilities, the organization

Level 2: If the position holder will have access to personal data about children, persons with disabilities and vulnerable adults as part of their work; or the position holder will be working in a ‘regulated’ position (accountant, cashier, administrative units and legal executive); therefore a police check will be required.

Example: - Is responsible to respect and abide the safeguarding policy, procedure and values of the organization

- Is responsible to apply safe recruitment in the various stages of recruitment (HR person)

- Is responsible to respect and abide the safeguarding policy, procedure and values of     

- Is responsible to bring any police background check that ensure that he/she is free from any crime from the concerned

Level 3: the position holder will have contact with children, persons with disabilities and other vulnerable adults either frequently or intensively because their work or are visiting programs/projects; or because they are responsible for implementing the police checking/vetting process staff.

For Examples: Community social workers, community volunteers, individual case workers, project manager, Inclusive education officers, training officer, the project officers, monitoring and evaluation officer, physiotherapists, , caretaker, logistician, driver etc.

- Is responsible to respect and abide the safeguarding policy, procedure and values of the organization

- Is willing to bring any police background check that ensure that he/she is free from any crime from the concerned

- Have commitment to the organization safeguarding polices and practice

- Have strong experience on safeguarding

- Support community mobilization campaign to increase community awareness on safeguarding

- Take special responsibility to facilitate the participation of women, children and adults at risk in every stages of project design/planning, implementation, monitoring and evaluation

- Will undertake the appropriate level of training and is responsible for ensuring that they understand and work with the safeguarding policy of the organization

- Contribute to build the capacity on safe programming in collaboration with senior management

- Develop the safeguarding tools guideline on safeguarding

- Review the safeguarding policy of the organization

In general, the job description should clearly state: The main duties of the post; The extent of contact/responsibility for children, persons with disability and adults at risk, The individual’s responsibility for promoting and safeguarding the welfare of the children and adults at risk  s/he is responsible for, or will come into contact with.

 4.2 Advertising

 When OSD posts vacancy advertisement, the advertisement should include a statement about the organization’s commitment to safeguarding and the values, beliefs and behaviors expected from. Again, this should act as a deterrent to unsuitable applicants. In addition, reference should be made (either in the advertisement, on the web page or in the job description) to the organizations’ rigorous selection process, which should deter unsuitable candidates from applying.

For Example: - The organization is committed to safeguarding. It has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in the organization includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our project participants is our top priority in everything we do.

4.3 Shortlisting Applications

 In the recruitment of staffs, in order to that the key information or gaps in employment are not missed, it is recommended that at least two people are involved in the process of short-listing candidates. Information provided should be consistent, not contain any discrepancies and any gaps in employment should be identified. Any anomalies should be noted and considered when shortlisting.

The selection panel should short list and interviews the candidate. At least one member of the panel should have undertaken safe recruitment and selection training or should have safe recruitment practice / experience.

  • All application forms and letters and Curriculum vitae should be scrutinized to ensure:
    • They are fully and properly completed;
    • The information is consistent and does not contain any discrepancies;
    • Gaps in employment/training or a history of repeated changes of employment are identified.
  • Incomplete applications should not be accepted;
  • Any irregularities, discrepancies or gaps in employment and the reasons for this should be noted, so that they can be taken up as part of the consideration of whether to short list the applicant, as well as a history of repeated changes of employment without any clear career or salary progression or a mid-career move from a permanent to temporary post;

All candidates should be assessed equally against the criteria contained in the person specification.

4.4 Assessment & Selection

 The assessment process should be designed to measure the merits of each candidate against the job requirements, but to also explore their suitability to work with vulnerable groups.

*      Invitation to the interview

The interview invitation should stress that the identity of the successful candidate will be checked, and that any offer will be subject to receipt of references and police check or equivalent if the post requires it. If it is possible, It would be good if the organization sends out the Code of Conduct and the Safeguarding Policy so that the candidate is aware of these policies before attending an interview.

*      Interview Panel

The interviewers should be at least two people and will allow one member to observe, assess and make notes, while the other panel member is talking to the candidate. It also reduces the possibility of any dispute about what was said or asked during the interview.

*      Scope of the Interview

In addition to assessing and evaluating the applicant’s suitability for the particular post, the interview panel should also explore with the candidate through interview:

The interview Questions should be structured to understand the following about the applicants:

• Attitude and values towards program participants, persons with disability, vulnerable adults, women, children and young people etc. as relevant to your organization and programs.

• Motivation to work for your organization and in the relevant position.

• Past behavior on abuse and exploitation as this can provide an indication of future behavior.

For jobs where staff will not work with program participants, interview questions should be aimed at testing the applicant’s behavior and awareness and openness to your organization’s safeguarding commitments.

l  Suggested interview questions for all applicants

*      Are you happy to sign our safeguarding policy and code of conduct?

*      What does safeguarding mean to you? OR what does a safe organization mean? What do you think this means?

*      Why do you think safeguarding is important for an organization such as ours?

*       Have you worked with an organization previously that has had either strong or weak safeguarding in place? What impact did this have on the way in which the organization worked and how it kept people safe?

*       Have you ever had to report a safeguarding-related matter concerning a colleague or supervisor?  Was it handled in the manner you expected?

l  Interview questions for applicants working directly with program /project participant

*      Describe any jobs you have held working directly with children, persons with disability and women?

*      What boundaries are important when working with children, persons with disability and women?

*      Explain your motivation for wanting to work in this role with children, persons with disability and women?

*      What do you believe are the core values that should guide your work with children, persons with disability and women?

*       What are some of the risks for the children, persons with disability and women that you think the organization’s safeguarding approach should manage?

4.5 Checks and References

Candidates should either be asked to bring documents with them to an interview or provide on offer of employment the following:

§  Documentary evidences of identity including current and former name, date of birth and current address. Ideally this would also include national/social insurance number e.g. current driving license, ID card, passport, including a photograph. In cases, where these documents are not available – a birth certificate should be provided. In most countries, evidence of right to work may be required if the candidate has a nationality of other country

§   Additional documents will also be required for police checks or equivalent.

§  Educational and professional qualifications that are necessary or relevant for the post, will require an original or a certified copy of a certificate, diploma, or a letter of confirmation from the awarding body all copies of documents must be signed and dated by the person carrying out the checks and kept on the personnel file.

 A person’s past behavior is the most reliable way of predicting future behavior. Consequently, the information obtained from referees is important. Any offer of employment should always be conditional on the receipt of satisfactory references and their purpose is to obtain objective and factual information to support appointment decisions. They should always be sought and obtained directly from the referee and should include the individual’s current employer.

References can be obtained in writing or verbally. Reference requests should include a brief description of the organization and the role; asking about the applicant’s suitability for the role, for the organization and any details of previous disciplinary action. Consideration should be given to whether the referee has been very cautious in the information they have given and whether it might be necessary to follow up. If an employer says it is not their policy to provide references, then a request for a confirmation of employment should be made. Consider asking the candidate to supply another professional reference which may include ex peers, professionals in another organization who the candidate worked with during their employment (e.g. a partner organization, a government official, a legal adviser, religious leader etc.). Verbal references may be taken when there is no alternative – notes should be taken and recorded and if possible, the referee should be asked to confirm by email or in writing that they are an accurate reflection of what they have said.

References must be thoroughly screened to ensure the referee has answered all the questions. Information provided by the referee should be compared with the information provided by the applicant in his or her application and any discrepancies checked. Where references reveal any inconsistencies or doubts about the person’s suitability, the issues should be followed up and explored with the referee or the candidate. It is important to keep written records of any telephone conversations and where the issues are significant, more detailed information sought in writing or verbally from the referee.  Any information about past disciplinary action should be considered in the circumstances of the individual case.

 4.6 Conditional Offer of Appointment

Any offer of appointment to the successful candidate will be conditional upon receipt of the following

 · Two (or more) satisfactory references

· Relevant police clearance check or equivalent

 Depending on policy – some organizations may not allow an individual to start their new role until all checks have been completed. Others will allow an individual to start, but make the offer to receipt of satisfactory checks. If any of the above raises issues of concern then it should either be referred to director level (or as specified in the organization) or then in some organizations a committee is formed to discussed this further and make a decision based on what could be the risk to the organization. This may include asking for further information from the individual or maybe relevant authorities. In these cases it is recommended that an offer is not confirmed if there is any doubt and any conclusions are signed off at director level.

4.7 Induction

All successful candidates should receive information about the organization prior to starting, and with their contract. It should include an organization’s Policy on Safeguarding, Child Protection, working with vulnerable adults and the Code of Conduct. There should also be a briefing as part of the induction program for newly appointed staff regardless of previous experience. This should include knowing where to find information on the following:

· Organizational Policies and procedures in relation to safeguarding e.g. safeguarding, child protection, gender, HR,  protection of vulnerable adults, anti-bullying, anti-racism, internet safety, whistle blowing, disciplinary and grievance etc.

· Requirements of the organizations’ Code of Conduct

· Reporting procedures and when/how to raise a concern or observation

· Face to face training on Safeguarding, Child Protection or Code of Conduct as per organizational requirements

After the induction, the successful candidate will also be required to sign an organizational code of conduct, which complements the self-declaration form, by outlining the behaviors required of the individual and asking them to sign their agreement.

 

ORGANIZATION RESOURCE MOBILIZATION POLICY

 

“Resource mobilization goes beyond fund raising; it is friend rising as well.’’      

                 

 

 

   

Contents

1.      Organizational Background. 3

1.1 Legal status. 3

1.2 Mission. 4

1.3 Vision. 4

1.4 Values. 4

1.5          Overall Objective. 4

1.6 Thematic Operation. 5

2.      Rationale. 5

3.      General Guidelines. 6

4.      Principles. 6

5. Purpose, Scope and Structure of the OSD Resource Mobilization Manual 8

5.1 Purpose. 8

5.2 Scope and Structure. 8

6.      Definition of Resource Mobilization. 9

6.      Importance of Resource Mobilization. 9

8. Resource Mobilization in the Context of OSD: Justification and Current Trends. 10

8.1. Resource Mobilization in OSD.. 10

8.1.1. Justification. 10

9.      Challenges Facing Local NGOs in Resource Mobilization. 12

10.         Partners and stakeholders Analyses. 13

11. GAP Analysis. 14

12. OSD Resource Mobilization Processes and Steps. 15

12.1 Resource Mobilization Cycle. 15

12.2 Resource Mobilization Steps. 16

13. Management and coordination. 19

13.1 Resource Mobilization units. 19

13.2. Roles and Responsibilities of other key players Resource Mobilization. 20

14. Donor Privacy. 21

15. Confidentiality. 22

16. Gift-Acceptance and Procedures. 23

16.1 In-kind Gifts. 23

18. Volunteers Contribution. 24

Process. 24

Strategy. 25

 

 

 

 

1.     Organizational Background

 

Rooted in pursuit of the public interest and social justice, Organization for Social Development (formerly Organization for Social Justice in Ethiopia) has been engaged, since its establishment in 2003, in wide and diverse interventions ranging from advancement of human welfare, democracy and good governance to maximizing the role of the private sector in promoting social justice by upholding Corporate Social Responsibility (CSR) as the main thematic area of its operation.  Realizing the enormous but untapped potential of the private sector to advance human rights and materialize people-centered all inclusive development in the country, OSD has launched in 2010 a strategic plan to promote Corporate Social Responsibility (CSR) among the business community, government organs and the public.     

Since then, OSD has implemented projects that achieved an increased awareness and understanding on CSR and enhanced capacity of the private sector to comply with international and domestic principles and standards which deal with different aspects of CSR.  Having research as one of its main components researches on private sector and civil society partnership, the role of the private sector in advancing reproductive health in Ethiopia, engagement of the private sector in improving welfare of disadvantaged and vulnerable groups and,  corporate social responsibility and child welfare, have been undertaken.  Analyzing legal and policy environments and practices as well as bringing on board international initiatives and best practices, these researches substantially contributed in addressing the information gap with regard to CSR practice in Ethiopia and have provided baseline for contextualizing and adopting CSR initiatives. In addition to conducting researches OSD works to introduce the concept, to raise awareness on different aspects of CSR, to enhance implementation by the private sector and to advocate for creation of an enabling legal and policy environment by using broadcasting and print media, organizing trainings targeted at selected representatives from governmental offices, civil society, Chamber of Commerce and Sector Associations; promoting good practices using different mechanisms and; establishing partnerships/networks with different entities including chambers of commerce and sect oral associations.

1.1 Legal status

Organization for Social Development (OSD) (formerly called Organization for Social Justice in Ethiopia (OSJE)) is an indigenous, non-profit, non-partisan, non-governmental organization. Under the requirements set by a new Charities and Societies Proclamation (entered into force on February 13, 2009) Organization for Social Development re-registered as Ethiopian Resident Charity by Federal Democratic Republic of Ethiopia, Ministry of Justice, Charities and Societies Agency on November, 2019 – License Number 0843 assuming the current name. 

1.2 Vision

Seeing a community wherein equitable access to basic economic and social services for every citizen is ensured.

1.3 Mission

 We foster social development with special emphasis to environment protection, access to standard and quality social services and productivity by promoting Corporate Social Responsibility (CSR) among business organizations, citizens, and government bodies.

1.4 Thematic Operation

The general thematic areas of which Organization for Social Development engages itself in are:-

·         Health

·         Education

·         People with Disability

·         Environmental Protection

·         Women Economic Empowerment

·         Refugees etc……

Specifically Organization for Social Development has been focusing on promoting the concept Corporate Social Responsibility among private businesses, citizens and government bodies as to improve and strengthen the role played by business firms in the development endeavors of the country. For this purpose, OSD organizes its interventions into three categories:

*      Awareness and Capacity Building- focuses on ensuring enhanced CSR activities and understanding among business organizations, the government and the general public

*       Research- focuses on improving CSR knowledge and information as well as identifying further intervention areas to improve laws, policies and practices related to CSR in Ethiopia

*      Advocacy and Promotion- aims at creating an enabling and favorable legal and policy environment for CSR practices and improve CSR performance among the business community

1.5 Overall Objective

To increase involvement of private sectors in the development process of the country, through awareness creating, promoting practices, and advocating for an enabling environment pertaining to Corporate Social Responsibility in the country.

Ø  To promote environment protection

Ø  To promote accessibility of standard and quality public/social services to the society (education, health, food, shelter)

Ø  To encourage productivity and quality services

1.6 Values

      The core values that inspired the vision and mission of the Organization for Social Development    include:

*      Lasting Impact

*      Participation and empowerment

*      Self-actualization

*       Equality

*       Justice

*       Integrity

*      Accountability

 

2.     Rationale

The Organization for Social Development believes that it can best fulfill its mission through a broad base of support from various sources. However, to maintain its independence and objectivity, it seeks to identify any areas where there may be real or apparent conflicts of interest or where the mission, programs, projects, and independence of Organization for Social Development could be compromised.

 

As part of expanding its base of support, OSD is willing to consider partnerships with and gifts from the corporate sector. OSD recognizes that corporations, as profit-centered organizations, have obligations to their shareholders, boards, and employees to be successful. OSD also recognizes that companies support the nonprofit sector not only out of a desire to be helpful but also with the hope of a return or benefit.

3.     General Guidelines

Organization for Social Development, as an independent nonprofit organization, will accept no cash or real property gift or pledge of support or non-cash gift or services or enter into any partnership with any company or other organization that produces products that are or may be harmful to the environment and community. Nor will OSD accept any of the above or support from any company or organization that, in the judgment of OSD, exploits children, women in its product lines, advertising, marketing, or workforce, or in any other way.

4.     Principles

l   Organization for Social Development will at all times maintain an independent position on educational issues and concerns.

l  Organization for Social Development will solicit and accept support only for activities that are consistent with its mission.

l  Organization for Social Development will accept funds for research, informational, and educational activities only when the content is to be determined by OSD or an independent group designated by the OSD.

 

l   Organization for Social Development will maintain complete control, consistent with any donor restrictions acceptable to the Organization, of all funds provided by corporations, organizations, and individuals.

 

l   Organization for Social Development will not accept any support that implies or requires endorsements of products. Acknowledgments of corporate support will be limited to a company’s name, logo, or slogan that is an established part of the supporter’s identity, trade name, address, and telephone number(s).

l   Recognition of major corporate support will be developed in cooperation with the corporate donors and will be consistent with the level of support and the Organization for Social Development’s mission and purposes.      

l  Organization for Social Development will seek to develop recognition opportunities that are appropriate and meaningful for both the supporting companies and Organization for social Development.

l   Organization for Social Development’s intangible intellectual assets, including its name, research, and other work, will be protected at all times. Donors will not be permitted to use Organization for Social development’s name or other items for commercial purposes or in connection with the promotion of any product.

l   The Organization for Social Development’s board and staff reserve the right to refuse any donation of cash or other real property, services, non-cash gifts, or any other forms of support if such support is not in keeping with the above principles or for other reasons that the Organization for Social Development deems appropriate.

5. Purpose, Scope and Structure of the OSD Resource Mobilization Manual

5.1 Purpose

The purpose of OSD Resource Mobilization Manual is to provide resource mobilization guidelines and procedures encompassing all processes and sub processes followed in the mobilization of resources for the OSD mission and vision. The output is to have a resource mobilization manual with standard operating procedures, processes and best practices in resource mobilization. This guidance is intended for OSD structures as a standard framework for resource mobilization. Diversify, expand its resources base and develop new thinking and challenge the old traditions in supporting the achievement of integration agenda; 

o   Identify and analyze the resources available for her program priorities, policies and efficient budget allocation as stipulated in the Development Strategy.

o   OSD to understand its current donor funding landscape, resource availability and support commitment.

o   Help to maximize use of domestic capital and skills to expand deep relations with stakeholder; and  

o    Provide continuity and stability to the organization and its work. 

 

5.2 Scope and Structure

This manual details the procedures followed by all OSD staff within the Community during resource mobilization.

It outlines and discusses the purpose and scope of the manual and clearly stipulates the coordination mechanism and roles and responsibilities of the units involved in resource mobilization.  The manual also provides guidelines on how the resource mobilization is managed and coordinated.  It further covers the resource mobilization cycle as well as the steps and tools for resource mobilization. In addition the process of monitoring and evaluation is also provided for continual improvements in sourcing resources from different sectors.

 

Given these realities and both legal and ethical considerations, OSD is willing to negotiate partnerships and accept support from the corporate sector in ways that will benefit and recognize the supporting companies while enabling  OSD to better achieve its mission without compromising its principles.

6.     Definition of Resource Mobilization 

 

Resource Mobilization is a process, of identifying the resources essential for the development, implementation and continuation of works for achieving OSD’s mission and Vision. In real terms, Resource Mobilization means expansion of relations with the resource providers, the skills, knowledge and capacity for proper use of resources. 

 

Resource mobilization is a means to the end, the end being the fulfillment of the OSD’s vision; a team effort that involves OSD’s commitment to resource mobilization, acceptance for the need to raise resources and institutionalization of resource mobilization policies and budget allocation to priorities. 

 

Resource Mobilization entails identification of: - Resources; resource provider and mechanism to receive resource. It further  entails:- expansion of relations with the resource provider; right use of resources; knowledge and skills to mobilize resources; human skills, service, information, equipment; seeking out new resources; institutional sustainability and lowering of financial risk.  Resources are the financial and non-financial supplies that help OSD to attain its objectives.  These include money, skills, time contributions and services of humans, and equipment and materials. 

 

6.      Importance of Resource Mobilization

 

o   To diversify, expand resources base and develop new thinking and challenge the old traditions in supporting the achievement of integration agenda; 

o   Identify and analyze the resources available for the program priorities, policies and efficient budget allocation as stipulated in the Development Strategy.

o    To understand current donor funding landscape, resource availability and support commitment.

o   Help to maximize use of domestic capital and skills to expand deep relations with stakeholder; and  

o    Provide continuity and stability to the organization and its work. 

 8. Resource Mobilization in the Context of OSD: Justification and Current Trends      

8.1. Resource Mobilization in OSD

8.1.1. Justification

 

OSD is failed with complex funding environment characterized by a global economic down turn and related financial crisis ,shrinking oversee development assistance (ODA) and public deficits in some donor countries and shifting donor priorities and donor policy change, which  have had an impact on donor contribution to OSD.

 

In Addition the country’s effort to be a middle income country and increasing non-traditional donors internally enforces to guides our strategy to forward looking resource mobilization strategy which takes into account changing donors’ landscape from past and current resource mobilization effort.

 

There is a lot of talk and literature on what, how and whys of organization sustainability. Many organizational leaders are striving to understand and explore ways to build a sustainable organization that will ensure they are making a positive impact on the society and the environment in which it works. There is evidence in literature that shows that organizations are struggling to grow consistently over a period of 10 years. Many local NGOs in Ethiopia are smaller, privately-owned, group owned or family-owned and are short-lived as they are unable to achieve long-term, consistent growth or improve performance. For many local NGOs in Ethiopia, there are high rates of senior management turn-over, internal wrangles caused by power structures, and poor financial reporting and the intense scrutiny of financial expenditures by donors and governments hence management focus remains biased on short-term performance. This happens because the reward systems do not recognize and value performance in the long term and this means theses organization have objectives which were never intended to be sustainable in the long-run.

This scenario makes one to conclude that the way organizations are managed is quite “unsustainable” and unfortunately has an impact on how an organization mobilizes and manages resources. It is vital for organizations to consider sustainability in a new more comprehensive way if they are to succeed in the future.

 

Sustainability is not only linked to how an organization is able to mobilize and generate ongoing resources required to sustaining its mission and undertaking quality work but also there is a link between quality and sustainability. Quality of services is often one of the critical ingredients in achieving an organization’s sustainability.

 

Organizations are required to adopt crosscutting quality assurance systems to ensure quality of services is not compromised overtime as this is key to ensuring that services undertake by the organization remain on demand. Many people equate an organization’s sustainability with its financial strength, but this alone becomes irrelevant over time. Mavuto (2013:88) lists some characteristics of a sustainable NGO which include strategy, established constituency, sound organizational governance, enlightened management, learning culture and good public relations

 

Hence Organization without a strong sustainability culture will not grow. A good sustainability culture exists when all staff respects their donors and want to understand and meet their needs. A good culture exists when staff members value program and sustainability as two necessary components of a successful organization and appreciate their interconnectedness.

 

 An organizational culture that is flexible helps an organization in looking for ways to maximize resources, in finding innovative ways of raising funds, or carrying out programs in challenging environments. However it is important for organizations to realize that the sustainability of an organization does not only depend on the resources an organization has but it is also affected by the following:-

o   Existence of competent staff;

o   Supportive policies;

o    and internal systems to manage assets,

o    An organization’s ability to establish relationships with individuals and organizations and organizational culture that reinforces sustainability efforts.

When an organization is competing for resources and other support in a very tight market place the organization’s appeal has to be different, better, “cheaper” and unique. A donor has no reason to select an organization over another if there no evidence of innovativeness or value in supporting an organization and therefore it is crucial to view an organization’s mission from the perspective of current and potential donors and emphasize those aspects of an organization’s work which are appealing from donors perspectives.

9.     Challenges Facing Local NGOs in Resource Mobilization

 

NGOs are operating under a highly resource competitive environment. The challenges that NGOs encounter in resource mobilization efforts can be divided into external and internal challenges.

v External Challenges

o   Donor Country Priorities Changing Criteria being Used/Applied to Organizations Donors Conditional Ties

  • Political Interference
  • Rules and Regulations within a Country for Accessing Government Funds Donor Prejudices Natural and Manmade Occurrence e.g. Floods, Earthquakes, Wars Competition from “Political NGO” Competition among NGOs in the Same Sector

v   Internal Challenges

o   Capacity Limitation within Organizations

o   Accountability and Transparency

o   Founder Syndrome

o   Inadequate Strategic and Operational Plans

o   Inadequate Networking Skills

o   Inadequate Awareness on Available Opportunities

o   Governance

o   Minimal Communication and Branding

10.  Partners and stakeholders Analyses

 

OSD enjoys a good working relationship with and support from the government bodies.  Through the signing of long term Memoranda of Understanding with government sectors and Ministry of Women, children and Youth and Manufacturing Industries Development Institute, OSD has secured long term partnership and expansion of its services across DebreBerhan and Kombolcha textile industries. 

 

OSD has expanded local and international networks and collaboration with donors, communities and other stakeholders working in various social and economic developments in order to increase program reach and impact. However to ensure sustained activity effort is required to secure additional governmental and private sector funding.

The following have supported and/ or continued to support OSD program:

o   OSD Members – In cash and in kind support;

o   Save the Children International;

o   The US Embassy;

o   Finland Embassy;

o   CEPF;

o   CSSP1;

o   EU etc.

11. GAP Analysis

 

OSD has the capacity to efficiently manage and sustain the expanded program as envisioned in its strategic plan (2020-2024) utilizing highly skilled staff and program volunteers. The organization’s systems are also transparent, efficient and responsive to the needs and challenges of its vision and mission. 

 

However, due to the ever increasing demand for OSD services and the challenges introduced via dwindling donor resources, OSD must strategies and adapt its approach in order to maintain its position as the leading NGO in enhancing the promotion of child wellbeing by engaging private sectors.

OSD wishes:

·         To achieve financial independence and sustainability;

·         To meet the going concern concept;

·         To expand its program and scope of operation to meet the varying needs of the population it serves;

·         To have increase in revenue base from various sources;

·         To improve the quality and range of services it offers;

Since its inception, OSD has depended on donor support to implement its programs. OSD activities have increased while it’s funding and resources base have not expanded sufficiently to address the program requirements.  The organization continues to rely on donor funding which hugely affects the implementation of its mandate.  While the majority of its resources are channeled into specific projects minimal or no resources are available to respond to emerging social and economic issues.

 

To implement its mandate fully, OSD needs to put in place a resource mobilization strategy that will guide and enable it to access support from diversified sources of funding including non-governmental organizations, private sector companies, banks, small businesses and foundations, amongst others.  The objective of developing this policy is to focus all Resource Mobilization endeavors into one deliberate and focused initiative to maximize returns.

12. OSD Resource Mobilization Processes and Steps

12.1 Resource Mobilization Cycle

 

OSD resource mobilization cycle is divided into three main phases which include planning, implementation and monitoring and evaluation.

o   Planning:

In planning the Resource mobilization unit conducts a situational analysis of both its internal and external environment. Here:

o   Resource gaps, which would hamper the implementation of OSD Programs, are identified using the Resource Gap Analysis. A resource gap leads to determination of the resource mobilization targets for the year, which is articulated in a resource mobilization plan.

o   An annual donor conference is organized, where, the resource gaps are presented and donors make commitments on the areas of support. At the conference the donors are presented with OSD annual priorities and proposed areas of support.

o   All OSD work units are required to undertake the internal assessments annually and submit to Resource Mobilization units, which consolidates into one resource mobilization plan annually in line with the resource mobilization plan.  

o   External assessments are conducted to identify what resource mobilization opportunities that exist and decide how best to approach potential resource partners.

o   Plans to engage the resource partners are developed. Essentially this means that an action plan for mobilizing resources needs to be established describing how the resource partners will be approached and for which resources. Here, a communication plan is developed that specifies the tools for communication to be used;

 

Implementation 

This is also known as the action phase. Here the resource mobilization action plan developed in the planning phase is put into action. Activities geared to mobilizing resources are articulated in a work plan that is specific on targets and activities. These activities include:

o   Missions to development partners;

o   Development and submission of proposals;

o    Responding to Request For Proposals special presentations;

o   Specific sector-based donor conferences;

o   Development of marketing documents;

 

     Monitoring and Evaluation 

Annually, OSD develops a monitoring mechanism, which helps in assessing how well it has implemented its resource mobilization Action Plan.

 

This monitoring and evaluation specifically reports on the successes and failures and the information generated here are used to make recommendations on how to improve the strategy in order to ensure optimum success.

 

12.2 Resource Mobilization Steps

I.                   Identifying sources of Resources 

Resource partners are identified annually, and categorized by thematic area, geographical and by work units.  A database of the resource partners is also maintained. This information is presented in a matrix that describes the details of the partner, areas of interest, funding cycles and key contacts. Resource Mobilization units will compile a consolidated matrix for OSD resource partner using the Resource Partners Information Matrix. 

 

II.                Engaging Resource Partners

This step involves seizing every opportunity to communicate the program for which resources are sought. This involves developing a communication plan targeting particular audiences and creating awareness on OSD resource gaps. This involves:

o   Organizing face-to-face meetings to formally launch the resource mobilization  plan 

o   Development of the concept notes giving short overviews of specific projects,

o   Designing appeals through attractive brochures and fact sheets, 

o   Maintaining individual letters or emails to potential partners, 

o   Maintaining an up to date website to create visibility; 

o   Organizing technical meetings with potential partners to present projects and programs.

III.             Negotiating with the Resource Partners

This involves an important set of negotiations, which may leads to a signed agreement. This requires a crucial mix of expertise in order to provide a thorough picture of the projects to be implemented through the eyes of both the technical and logistical experts.

This has to be all inclusive involving finance, program and the respective sectors or institutions. In this phase, negotiations are made on the funding mechanism, funding agreements, and disbursements and procedures, audit, recruitment, special conditions based on the Standard Funding Agreement.  All agreements between OSD and the resource partners are signed by the Executive Director or his designee after being carefully reviewed by the Finance and Admin departments.

 

IV.             Managing Projects and Reports

This step involves acknowledging the resource partner’s contribution, managing, monitoring and reporting on the use of resources via the mechanisms spelt out in the funding agreement. This step is crucial in maintaining good relations with the resource partners and forms bedrock of potential and on-going resources and therefore must not be overlooked. It is essential that the program/project is well managed and results reported in a timely manner according to the result-based framework and if necessary the resource partner’s request.

Acknowledging a resource partner’s contribution and thanking them for their support is an essential part of maintaining good relations and securing future funding.  

This can be done by: 

  • Writing a formal letter of acknowledgement of their contribution with special thanks from higher management and provide receipts for all funds disbursed;
  • Inserting the resource partner’s logo in the project/ program documentations produced
  • Using print and electronic media;
  • Inviting the representatives of the resource partners to program or project events;
  • Provision of timely reports. These reports include inception reports, technical progress reports, project progress reports, terminal reports and financial reports including disbursement reports as reflected in the Standard Reporting Format).
  • Registering all projects with Resource Mobilization Office using the Funded Projects Matrix for purposes of maintaining a resource partner’s database.

V.                Communicating Project Implementation Results

This step differs from the previous step in that it attracts the interest of a wider audience beyond the original program/ project partners. It involves disseminating the program/project’s success stories and lessons learnt to raise OSD’s visibility. Various communication tools can be used to advocate OSD’s comparative advantage, proven track record and request for the continued support.  Resource partners may be invited to the field to see the program/ project in action. Communication should emphasize success stories and beneficiaries’ testimonials to capture interest through professional communications including photo, the website, brochures or eve short video clips.  Some resource partners have their own specific visibility requirements that need to be explored.

12. Management and coordination

 

The overall management and coordination of resource mobilization is undertaken by the Resource Mobilization unit in collaboration with the Resource Mobilization Committee, the Resource Mobilization Taskforce and the Resource Mobilization Network. 

13.1 Resource Mobilization units

 

OSD, in its endeavor to ensure efficiency in its resource mobilization efforts has established a Resource Mobilization Officer under the Executive Director and Program Team Leader. This unit is headed by the Resource Mobilization Officer   who the overall in charge who reports to the unit of the Program Team Leader. The Resource Mobilization Officer is mandated to mobilize resources for OSD projects and programs.

The Resource Mobilization Officer of OSD interfaces with donors in close collaboration with program and Finance department. The Resource Mobilization Officer provides in house knowledge for donor intelligence.   Other roles of Resource Mobilization Officer, but not limited to the following:

o   Providing  advice and guidance on resource mobilization;

o   Leading development of major partnership agreements including programs and annual consultations;

o    Creating an enabling environment for fundraising with private sector foundations;

o   Developing and maintaining different internal revenue  mechanism to collect resources by using total market approaches strategies;

o   Managing the resource mobilization tools and instruments database; 

o   Organizing regular trainings in resource mobilization for OSD and Executive Board;

o   Developing and maintaining donor intelligence bank; 

o    Acting as a liaison office between the development Partners and different departments of OSD.

13.2. Roles and Responsibilities of other key players Resource Mobilization 

(i)                 The Executive Director: provides guidance on all major fundraising efforts and donor consultations and is responsible for issuing appropriate communications for commencement of resource mobilization cycles;  

(ii)                Program Team Leader: identify extra budgetary resource requirements for specific thematic support to specific sectors;

(iii)             Resource Mobilization Committee: is established by the Executive Director. It includes representation from volunteers, and staff. The composition of the Committee includes influential volunteers with different professional mix   who holds the portfolio of Business management, Finance and Administration. The Committee convene  four times  in a year

The key roles of the Committee are, but not limited to the following:-

o   Coordinating the establishment of a development partner’s consultative Forum;  

o    Reviewing the resources gap analysis report and agree on areas to  be funded based on OSD priorities approved by the pre- budget conference; Inviting the development partners to choose the thematic areas they would wish to support; 

o   Establishing and strengthening the funding modalities for OSD;

o   Sharing information across OSD and advise Executive director  on resource mobilization matters;

o    Reviewing the monitoring reports on resource mobilization and provides appropriate recommendation. 

(iv)             Resource Mobilization Task force

RMTF is established by the Resource Mobilization Committee. It comprises of Resource mobilization Officer, team leaders of program and others.  The task force helps the Resource Mobilization Committee in fulfilling its mandate and serves as activist in their respective capacities while sourcing resources for GPSDO Program. Specifically the Task Force plays the following roles:

o   Organize a fundraising events for particular projects;

o    Networking and engaging with potential development partners; 

o    Advising the Resource mobilization Committee on funding modalities;

o    Assisting in the implementation of resource mobilization plans;

o    Reviewing the resource mobilization reports and providing appropriate recommendations;

o   Acting as liaison between their respective Organs and Institutions and the Resource Mobilization Committee.

(v)  OSD Resource Mobilization Network - is comprised of focal point officers from all Resources Mobilization Officer, Volunteer and member of Executive Board. It is established by the Resource Mobilization Officer.

The roles of Resource Mobilization Focal Point Officers across OSD and work unit performed but not limited to the following points:-

o   Acts as a Liaison Officer between his/her unit  and OSD Resource Mobilization Officer;

o    Compiles all relevant information required for Resource Mobilization;

o    Reviews proposals and other related documents before submitting  them to the Resource mobilization Officer

o    Follows up on the progress of the proposals submitted to the Resource Mobilization Officer;

o    Participates in project initiation, progress initiation, progress meetings and closure.

13. Donor Privacy

 

All information concerning donors or prospective donors (including their names, addresses, and telephone numbers; the names of their beneficiaries; the amount of their gift, etc.) shall be kept strictly confidential by the Organization for Social Development, its staff, and volunteers, unless permission is obtained from donors to release such information.

The Organization for Social Development is committed to respecting the privacy of donors. The types of donor information that it collects and maintains are as follows:

• contact information (name, address, telephone number, and email address)

 • giving information

 • Information on events attended, publications received, and special requests for program information

 • Information provided by the donor in the form of comments and suggestions

 

The Organization for Social Development uses donors’ information to understand their interests in its mission and to update them on the organization’s plans and activities. It is shared with staff, board members, volunteers, and consultants only on a “need-to-know” basis.

 

 The organization also assures donors that their names and addresses will not be shared with any third party unless permission has been granted. For those who do not wish to be included on a mailing list that might be sold, rented, or leased to other organizations, donors should contact the Organization for Social Development to have their names removed.

If you have comments or questions about the Organization for Social Development’s donor privacy policy, please email us on This email address is being protected from spambots. You need JavaScript enabled to view it..

14. Confidentiality

 

 In performing their duties, Organization for Social Development staff, board members, and volunteers are privy to information about individuals and families, such as giving history, assets, wealth, and family relationships. This is especially true for staff, board members, and volunteers involved in fundraising and development activities. Due to the sensitivity of this information, it is important that all Organization for Social Development staff, board members, and volunteers adhere to the policy that information shared with them remains confidential, is not discussed with others in private or public settings, and is not disclosed or used for any other purposes.

15. Gift-Acceptance and Procedures

 

The Organization for Social Development seeks outright gifts and future gift commitments that are consistent with its mission. Donations generally will be accepted from individuals, partnerships, corporations, organizations, government agencies, or other entities without limitations-unless the acceptance of gifts from a specific source is inconsistent with the organization’s beliefs, values, and mission. Organization for Social Development will not accept gifts from companies whose products may be harmful to our clients or from donors whose requests for public recognition are incompatible with our philosophy of appreciation.

 

In processing, all gifts will be coded in the donor database for the constituency source from which the gifts were given (e.g., individual, corporation, foundation, organization, etc.).

16.1 In-kind Gifts

 

v  The purpose of this policy is to ensure that the Organization for Social Development accepts gifts-in-kind that support its mission, are consistent with its policies, and are properly accounted for and acknowledged.

v  A gift-in-kind is an item such as equipment, software, or a product that a donor voluntarily transfers to the Organization for Social Development without charge or consideration.

v   Only the Organization for Social Development executive director and board of directors has the authority to accept in-kind gifts.

v  Donors must complete a gift-in-kind form that includes the name of the donor, a description of the item(s), the retail value of the item(s), and permission to publicly recognize the donation.

v  Once accepted, the donated item(s) becomes the property of the Organization for Social Development, which retains the right to dispose of a gift-in-kind as it sees fit, unless another arrangement has been made with the donor.

 

 

18. Volunteers Contribution

 

Voluntarism is the principle of donating time and energy for the benefit of other people in the community as a social responsibility rather than for any financial reward. In Ethiopia is not widely observed but huge associations like OSD and activities organised and undertaken through volunteers. One of the strategic direction of OSD is that strengthen the attachment of voluntaries with the objective of the association and used as one of resource mobilization tool.

 

The strength of volunteers based Associations like OSD is primarily determined by the commitment and dedication of members to bring real changes in the lives of people and communities. It also requires establishing functional leadership system and ensuring good governance in its operation.

 

Believing in the immense role of volunteerism to carve social and economic developments problems facing communities, the Organization will work unreservedly to mobilize professionals and other volunteers for collective actions towards change. Organizational excellence also demands the right approach to deal with problems at hand, the right people in the right places and the right process to achieve the organizational vision and mission while adhering to its stated values which are supported through effective leadership and good governance.

 Process

o   Identifying the potential areas and targeted group for Voluntarism;

o   Creating awareness through social Medias, electronic communication; organizing events and printing media;

o   create conducive environment;

 Strategy

o   Enhance the volunteer base of the Organization  through initiating digital technology;

o   Strengthen organizational and Program management efficiency and effectiveness;

Organization Strategic Plan    2020-24

 

Foreword

OSD expresses its gratitude to those individuals and organizations that provided the necessary information and required support from the inception phase of this Strategic Plan until its completion. Most importantly staffs of OSD that have been highly committed and enthusiastic throughout the process shall take credit for the outcome. In addition, stakeholders, board members, and member associations that participated in the environmental scanning and validation workshop as well as strategy and action plan development exercises deserve special appreciation.

Wondwosen Ayalew,

Executive Directress,

OSD


 

Executive Summary

Following the expiry of its strategic plan, OSD has embarked on a strategic planning management process for the period of 2015-19. In addition to the expiry of the previous strategic plan, major considerations such as shifts in programmatic interventions and resource allocation were the impetus behind conducting the strategic planning process.

The SPM has passed through steps that were participatory and inclusive of key stakeholders of OSD. The stakeholders of OSD, members, and donors have been involved in the strategic planning through different tools. Moreover the staff, management, and board members of OSD have contributed to this strategic plan through questionnaires, interviews and focus group discussions. The internal policy and procedural documents of the Organization are reviewed as part of the environmental scanning process. The aspirations of the OSD as delineated in the previous strategic plan document are also analyzed. Finally the draft strategic plan was presented at a validation workshop held in ---------, and the comments from the workshop were indispensable in producing this final strategic plan document.

The environmental scanning has identified critical issues that need to be addressed in the coming strategic plan. The critical issues identified were: high prevalence of poverty, child abuse and neglect; organizational capacity; partnership and cooperation; monitoring, evaluation, accountability and learning (MEAL); communication; and program themes. Accordingly the strategic objectives of the OSD are designed to address these critical issues. The strategic objectives OSD that are translated to programmatic areas are:

  1. To supplement the child protection activities of the government
  2. To ensure gender swell-being through economic independence of women
  3. To scale-up and support existing social protection initiatives of the State
  4. To promote the corporate social responsibility of the business community
  5. To enhance the capacity of the organization to meet the expectations of its stakeholders
  6. To enhance the use of organizational lessons of OSD

This strategic plan requires OSD to start new programs and reform some of its internal policies that relate to monitoring and evaluation, partnership, communication, and resource mobilization. Specifically the OSD needs to conduct annual, midterm and end-term result based evaluation of its performance. A total budget of Br. 21,750,000.00 is earmarked for the execution of the strategic plan within the coming five years.

Finally the strategic plan has set detail indicative activities for the strategic plan as depicted in the logical framework matrix annexed to this report.

List of Figures and Tables

Figure 1: Rating Overall Achievement of OSD (Source: OSD strategic plan evaluation report, 2014) 9

Figure 2: Rating of effectiveness (Source: OSD strategic plan evaluation report, 2014) 14

Table 1: OSD's Efficiency. 13

Table 2: Key stakeholders' analysis. 17

Table 3: Strategic Interventions and Indicators. 29

Table 4: Action plan. 32

Table 5: Logical Framework Matrix. 40


 

Table of Contents

Foreword. ii

Executive Summary. iii

List of Figures and Tables. v

1     Introduction. 1

1.1      Background. 1

1.2      Organizational history. 1

1.3      Aspirations of OSD.. 2

1.4      Programmes and strategic priorities. 3

1.5      Projects implemented. 3

1.6      Key supporters and funders. 4

1.7      Budget performance. 5

1.8      Justification for the SP process. 5

1.9      Strategic planning process: methodology and challenges. 6

1.9.1       Methodology. 6

1.9.2       Challenges. 6

2     Environmental Scanning: Findings and Critical Issues. 7

2.1      Country context 7

2.2      SWOT assessment 8

2.2.1       Strengths and weaknesses. 8

2.2.2       Opportunities and threats. 14

2.3      Stakeholders Assessment 16

2.4      Critical Issues. 19

2.4.1       High prevalence of poverty, child abuse and neglect 19

2.4.2       Organizational capacity/system building. 19

2.4.3       Partnership and cooperation. 20

2.4.4       Communications. 20

2.4.5       Resource mobilization. 21

2.4.6       Intervention theme. 21

3     Aspirations. 22

3.1      Vision. 22

3.2      Mission. 22

3.3      Overall purpose. 22

3.4      Values. 22

3.5      Strategic objectives. 23

3.6      Implementation strategies. 23

3.6.1       Overarching implementation strategies. 23

3.6.2       Strategic objectives and interventions. 23

3.6.3       Strategic objectives and result indicators. 28

3.7      Action Plan. 32

3.8      M&E. 37

4     Implications of the Strategy. 38

4.1      Program implications– improve, start, stop. 38

4.2      Organizational Implications– structure, staffing, capacity building. 38

4.3      Financial/ Resource Implications. 39

ANNEXES. 40

Annex 1: Logical Framework Matrix. 40


1          Introduction

1.1    Background

Organization for Social Development (OSD) is an indigenous, non-profit, non-governmental organization established in 2003.  The origin of OSD is engraved in pursuit of public interest and promotion of social justice. Understanding the potential of the private sector to ensure social justice and promote the public interest, OSD has been engaged in promoting the concept of corporate social responsibility (CSR) among businesses, citizens and the government since 2010.

Accordingly, OSD's last strategic plan was designed in the year 2010 to serve as the organization's comprehensive intervention framework that was implemented for the past four years. OSD has embarked on a strategic planning process following the expiry of the previous strategic plan period. The need for diversification of programs and resources and emergence of critical issues that require strategic response has caused OSD to adopt a new strategic plan that will serve for the next five years.

1.2    Organizational history

Organization for Social Justice in Ethiopia (OSJE), later renamed Organization for Social Development (OSD), was established in September 2003 to pursue social justice through public interest litigation, human rights education, and capacity building.  Since its establishment up until February 2009, it was focused on the promotion of human rights, enhancement of the capacity of the justice and legislative bodies and legal empowerment of citizens as a means for promoting social justice in the country.  Following its re-registration on February 13, 2009 as per Charities and Societies Proclamation, OSD has shifted its area of operation to promotion of CSR appreciating the potential of the private sector to ensure social justice and promote the public interest. 

OSD firmly believes that social justice ensures equal access to opportunities essential for minimum quality of life (access to basic goods and services). In contexts where there is social justice, everyone is treated with dignity and respect. OSD considers that socially responsible business is a prerequisite for social justice and promotes corporate sensitivity to economic, social and environmental expectations of the society. Corporate social responsibility (CSR) encourages businesses to invest portion of their profit and skills for the benefit of the community through environmental protection and preservation, provision of basic goods and services and, creation of opportunities for economic betterment. Moreover, CSR-focused businesses proactively promote the public interest by encouraging community growth and development, and voluntarily eliminating practices that harm the public regardless of legality. Therefore OSD has been engaged in promotion of CSR among businesses, in order to facilitate society that ensures the dignity of individuals, particularly the disadvantaged and vulnerable groups (DVGs), as human beings. 

1.3    Aspirations of OSD

The current vision, mission and overall purpose that engrave the aspirations of OSD are provided in the previous strategic plan. Accordingly the vision of OSD is “to see a community/society, wherein equitable access to basic economic and social services for every citizen is ensured”.

The mission of OSD is “…to foster social development with special emphasis to environment protection, access to standard and quality public/social services and, productivity by promoting Corporate Social Responsibility (CSR) among business organizations, citizens, and government bodies”.

The overall purpose of OSD is “OSD supports greater and meaningful involvement of the private sector in the development of the country, by creating awareness, promoting practices, and advocating for an enabling environment pertaining to corporate social responsibility in the country”.

The values integrated in the operations of OSD are: lasting impact, inclusive participation and empowerment, self-actualization, equality, justice, and integrity. In general the Organization had aimed to reach targets and beneficiaries such as Federal, Regional and City Chambers and Sectoral Associations, the private sector, policy and law makers, government administrative bodies/agencies, labor unions, consumer protection associations, professional associations, and academic institutions.

 

 

1.4    Programmes and strategic priorities

The program priorities of OSD were creating enabling environment, capacity enhancement and good practice promotion in relation to CSR. The strategic plan has also devised partnership building, multi-sectorial dialogue, and holistic approach, capitalizing on soft entry points, and resource mobilization as the strategies of the Organization.

1.5    Projects implemented

OSD has designed and implemented a total of six projects during the previous strategic plan period. These are:

1.      Maximizing engagement of the private sector in CSR towards Improving Welfare of Disadvantaged and Vulnerable Groups (DVGs): This project has been financed by the EU with a total cost of around ETB 1.9 million. With 18 months project duration, the project was completed in May 2014, after extension for six months. The project aimed at improving welfare and realization of rights of various disadvantaged and vulnerable groups in the society particularly the disabled, prisoners and women in difficult socio-economic conditions such as women living with HIV/AIDS, commercial sex workers, returnees from domestic labour abroad  and victims of different traumas like Gender Based Violence (GBV) through rehabilitation efforts and, through enhancing compliance of the private/business sector with policies/laws which promote better conditions and opportunities for these groups as well as its engagement in providing social and economic support within the framework of CSR. The target groups of the project are business organizations, women and people with disabilities, and associations of women living with HIV/AIDS in Addis Ababa, Adama and Hawassa towns.

2.      Awareness Creation Workshop for CSOs and Woreda Administration on selected Cities and Regions of Ethiopia, and a Research on CSOs and the Private Sector in Ethiopia: The project's total cost is ETB 248,250, and was financed by CCRDA. Among the major activities include conducting Awareness raising workshops; CSR Research undertakings and Publication and distribution of CSR related Brochure and Poster. It was a one-year project implemented in 2010 targeting CSOs/NGOs and Woreda Administrations/sector offices in 3 localities / regional states, namely, Yabello (  Borena Zone of Oromia region); Gambela town (Gambella region) and; Assossa (Benishangul Region) and 8 business organizations and 12 CSOs were involved.   

3.      Cross-Sectoral Partnership for Environmental Protection: With the financial support from the Finland Embassy amounted ETB 131,467, the project covered one year period starting from June 12, 2012. Enforcement of Pollution control proclamation was central to this project, which was jointly implemented with EPA and CCSA. The major interventions included organizing trainings on the proclamation, Radio program and Posters.   

4.      Promoting CSR good practices related to Reproductive Health in Ethiopia: This project, with a cost of ETB 510,000, was financed by the John D. and Catherine T. MacArthur Foundation. Conducting Research on the Role of Ethiopia's Private sector in Reproductive Health was the aim of the project. The key interventions activities were assessment and promotion of good practices  on reproductive health, experience sharing on the practices at CCSA, recognition certificate and documentary on  selected companies (Sher + other 3 companies on CSR).

5.      Promotion of Child Wellbeing through Enhanced Engagement of the Private Sector: This is a Save the Children funded-project with a total budget of ETB 625,430. The project focused on promoting Child welfare in view of CSR. It involved conducting Research on Child welfare in light of CSR in Ethiopia.

6.      Capacity Enhancement of Traditional Tribunals in Kamashi Special Zone and Kombolcha Woreda: With a project cost of ETB 369,475 obtained from French Embassy, OSD has also implemented this project on capacity building of informal justice institutions. The project envisaged strengthening linkage between formal and informal justice sector organizations involving major activities of provide trainings and material support to Traditional Tribunals.

1.6    Key supporters and funders

OSD has implemented a number of projects during the previous strategic period with the support of local and international partners. Donors, partners and technical support providers have played a key role for the successful implementation of OSD’s interventions. The following is list of some of OSD’s partners and donors during this period:[1]

v  AA-BOFED

v  AA-BOLSA

v  AA-BOWYC

v  Action Aid Ethiopia

v  Action Professionals Association for the People (APAP)

v  Capital, Fortune, and The Reporter News Papers

v  CCRDA

v  Ethiopian Civil Society Support Program

v  European Union Civil Society Fund

v  Fana Broadcasting Agency

v  Finland Embassy

v  French Embassy

v  PANE

v  Save the Children International (Ethiopia Office)

v  SCIP

1.7    Budget performance

Budget wise OSD has mobilized Br. 3,890,070.22 for the execution of the strategic plan, an amount significantly lower than the finance required in the three years operational plan of OSD which is Br. 9,631,881.68

1.8    Justification for the SP process

OSD has been implementing a comprehensive strategic plan for the period of 2011-2013 that focused on promotion of CSR. In addition to expiry of the strategic plan period, the management of OSD has felt that the Organization shall undertake a strategic planning management process to cope up with changes in development engagement and the resource mobilization there too. Moreover, OSD assumes that the engagement of OSD’s staff, management, and Board will enable them to scan the general context of the Organizations’ operation and devise strategies to adapt to any change.

Accordingly, OSD has commissioned an expert consultant to facilitate the strategic planning process with the active participation of the staff, the management and the Board.

1.9    Strategic planning process: methodology and challenges

1.9.1        Methodology

OSD has conducted the SWOT and stakeholder analysis after extracting a valuable data from the evaluation report of the previous strategic plan, in addition to a capacity assessment survey and a series of focus group discussions with OSD staff. OSD had commissioned an end of strategic plan evaluation assignment through an independent consultant that evaluated the performance of OSD viz-a-viz, the strategic goals and priorities of OSD during the last strategic plan. Accordingly the evaluation report has informed the preparation process of this environmental scanning assignment. Moreover, the consultant has prepared a capacity assessment score sheet to identify the current strengths and weaknesses of OSD from the staff. Series of discussions with the Strategic Planning Steering Committee and the program staff of OSD supplemented the results of the capacity assessment score sheet.

With regard to the external environment scanning the Consultant has developed an FGD tool to guide the identification and analysis of opportunities and threats external to OSD. In the same manner the consultant has distributed a stakeholder interview guide for key stakeholders through email and physical addresses whenever appropriate.

1.9.2        Challenges

The major challenge during the preparation of this strategic plan was the very low level of response from key informants, especially from members of OSD, and donor organizations, and other key stakeholders. Absence of pertinent data disaggregated based on gender, age, and administrative units was another challenge. OSD shall fill the gap by conducting a baseline survey at the commencement of the strategic year once the intervention areas are identified.

2          Environmental Scanning: Findings and Critical Issues

2.1    Country context

Central Statistics Authority (CSA) estimated the total population of Ethiopia as 87,952,991 in 2014, male and female number 44,204,988 and 43,748,003 respectively. Out of this, only 16, 675,000 reside in towns, while the rest 71,278,000 reside in rural areas. 52% of the Ethiopian population is below the age of 18.

In 2007, the Ministry of Labour and Social Affairs estimated the overall number of children on the street at around 150,000 with about 60,000 living in the capital. Forum for Street Children, through a study conducted in selected big cities study revealed that poverty, family disintegration, neglect and violence at home, lack of educational opportunities, the death of parents and sexual abuse were among the factors that pushed vulnerable children onto the street. In 2010-11, a similar survey in Addis Ababa and Adama has indicated that there were 12,000 street children in Addis Ababa and 4000 in Adama towns only.

As per the 2010/11 household income, consumption and expenditure survey (HICES), the proportion of poor people (poverty head count index) in Ethiopia is estimated to be 29.6% in 2010/11. The proportion of the population below the poverty line is 30.4% in rural areas and 25.7% in urban areas. The poverty gap index is estimated to be 7.8% while it is 8.0% for rural areas and 6.9% for urban areas. The national level poverty severity index stood at 0.031. The rural poverty severity index (0.032) is slightly higher than that of urban areas (0.027). Between 2004/05 and 2010/11, income (consumption) inequality measured by Gini Coefficient has shown a slight decline from 0.3 in 2004/05 to 0.298 in 2010/11. Inequality as measured by the coefficient in urban areas is 0.37, while rural inequality increased from 0.26 to 0.27 though inequality is still higher in urban than in rural areas.

The underfive mortality rate has declined to 88 deaths per 1000 live births as per the EDHS 2011, from the 123 out of 1000 live births EDHS 2005. Almost half of those deaths take place in the first month. The United Nations Human Development Report (2014) estimated life expectancy at birth in Ethiopia at 63.6 years, while the mean year of schooling is only 2.4. In the same report the country ranked 173rd out of 187 countries. The Gross National per Capital in 2012 was estimated as $ 1,303. The child homicide rate for children aged between 0-19 was 6 per 10,000 in 2012 which puts the country among the ten countries with the largest number of children victims of homicide.[2] Accordingly, more than 3000 children between 0-19 age were victims of homicide in the same year.

The 2011 Growth and Transformation Plan has also set progressive five-year targets to reduce female child marriage by more than half, from 21.4 per cent in 2010/11 to 10.4 per cent in 2014/15, and to almost eliminate female circumcision from a prevalence of 37.7 per cent in 2010/11 to 0.7 per cent in 2014/15.

The rate of unemployment is higher in urban areas. Unemployment is higher amongst women both in urban and rural areas. According to the 2011 urban employment and unemployment survey, the overall unemployment rate in urban areas is 18% of which 11.4% are male and 25.3% are female. The survey indicated a high youth unemployment rate, 27.9 per cent and 18.3% for age group 2024 and 2529 respectively. Compounded by a sizable number of new entrants joining the labor market every year, unemployment represents a barrier in terms of fulfilling rights of individual youth as well as for fulfilling the vision of national development. The 2011 EDHS has also measured 27% of children aged 514 as being involved in child labor, which is defined as so much work that the hours involved interfere with their education and right to have some play time.

2.2    SWOT assessment

2.2.1        Strengths and weaknesses

2.2.1.1       Overall assessment

The end term evaluation of the previous strategic plan of OSD has rated the level of achievement or organizational performance of OSD between moderate and high levels with an average rate of 3.5 out of 5. This means the organization’s performance level averaged at 70% in its move to translate the strategic plan into concrete action.

Accordingly, with a score of 4.6 out of 5, OSD’s planned and executed interventions are found to be exceptionally relevant to the needs and priorities of the country and the vision of OSD. Indicators including strategic alignment, demand-responsiveness, coherence in the intervention logic, and level of stakeholders’ participation and support were used to determine relevance. In terms of performance efficiency, OSD’s activity and financial performances as viewed against targets set in the plan document: organization and management competency, partnership and networking as well as monitoring and evaluation (M&E) system were the specific parameters employed.

The evaluation result has revealed that the organization has been moderately efficient with a score of 3.1 out of 5. Likewise, the organization’s performance effectiveness has been examined using the specific criteria of achieving results, ensuring impact as well as the sustainability of positive changes brought about by the organization. OSD’s effectiveness has been rated lowest i.e. 2.9 out of 5, which means OSD’s level of effectiveness is slightly below average.

 

Figure 1: Rating Overall Achievement of OSD (Source: OSD strategic plan evaluation report, 2014)

2.2.1.2       Strengths and weaknesses

·         The evaluation of OSD’s previous SP showed that not only the SP’s overall purpose but also its interventions were highly relevant, as aligned with the country’s current programs and policies. Associations representing the private sector (chambers) and the vulnerable groups (associations of the disabled and women) had described OSD’s approach and interventions as innovative and systematic to addressing the pervasive and prevalent problems of vulnerability in Ethiopia. Appreciating the restrictive legal environment for CSOs in Ethiopia in terms of operating in a resource constraint environment, these partner organizations also emphasized OSD’s strategy as worth replicating for resource mobilization for a broad-based and concerted effort.

·         Business enterprises have appreciated the intervention of OSD that highly valued OSD’s efforts in promoting CSR as there most of the interventions are geared towards addressing the limitations widely observed in the business community. They stated that misconceptions and lack of awareness about CSR coupled with weak capacity for mainstreaming CSR in their respective businesses are impediments for the meaningful engagement of the private sector in support of vulnerable groups. Also, their knowledge about the benefits of CSR to the business including tax-return in the existing laws of the country was undermined most. But, due to OSD’s interventions their understandings have significantly improved albeit CSR practicing is yet to be realized.

·         Key-informants from the government circle recognized the relevance of OSD’s priorities and intervention as viewed against the gaps perceived in the country context. All of them agreed that OSD is a pioneer CSO in Ethiopia with regards to promoting CSR as a key to the redress gaps and/or address problems that are salient in the contemporary socio-economic and environmental context of the country. Furthering they stated that, as Ethiopia is beginning the industrialization drive, it is high time to ensure private investment projects are socially and environmentally responsible. Also, mentioning the social-protection policy and environmental protection laws of the country, the authorities duly recognized the endeavors to maximize the level of the business community to that end. However, the key informants from the Inland Revenue and Chamber of Commerce admitted the limitation in the execution of the tax law that was meant for encouraging CSR initiatives.

·         The organizational capacity score sheet and the FGD discussions have revealed a number of strengths within OSD. The governance system and practice of OSD are rated above average out of 5 (3.5). The FGDs have confirmed that Vision, Mission and Goals of OSD are clear and succinct though there is a gap among the staff to articulating them clearly.

·         Moreover, in terms of stakeholder relation, leadership and organizational culture, OSD has strengths that need improvement. According to the FGDs OSD has managed to identify and consult stakeholders during the preparation of its previous strategic plan implementation of some of its projects. Nevertheless it failed to build upon the momentum once those activities or projects are finalized. More over there is an identifiable gap in the commitment, attendance, accountability, credibility, and supervisory role of the Board as the highest decision making body of OSD which is rated (2.45)

·         The management practices of OSD are rated slightly above average (3.6). OSD is particularly strong in areas of risk management, adherence to administrative procedures, and alignment to its strategic plan while designing projects. However there is weakness in the organization in regularly updating its administrative manuals and procedures (2), ensuring the involvement of volunteers in decision making (3). The absence of information management system to collect, analyze and report on pertinent data is a severe weakness in OSD (1.89). The Organization lacks trained personnel for the information management and a system to process, disseminate and solicit feedback on information.

·         The human resource system of OSD suffers from a number of setbacks as it received the lowest average score of (2.94). Weak human resource development and management practices characterized by absence of periodic appraisal of staff, and weak salaries and benefits schemes have constrained the human resource system of the Organization. However there is some strength the Organization shall build upon in the future such as clearly defined, transparent and competitive recruitment process for staff (4.75), and job descriptions that are clearly defined and adhered to (4.6).

·         With regard to financial resources the Organization has shown a very commendable strength with an overall average score of 4.21. The Organization has revealed good qualities in all aspects of financial resources: accounting (4.27), budgeting (4.13), financial/inventory controls (4.4), and financial reporting (4.07).

·         The competence of OSD in terms of service delivery has scored an overall average of 3.25 which is a little over average. The specific indicators of sectoral expertise, stakeholder commitment/ownership and monitoring and evaluation have received an average score of 2.45, 4.07 and 3.24 respectively. With regard to stakeholder engagement and relation, some of the key informants have reservations and commented that OSD could have achieved larger level of achievement in stakeholders’ participation including beneficiary targeting, if it had appropriate targeting strategies. OSD’s lack of organizational policies/strategies, in particular, for ensuring transparency/accountability, mainstreaming cross-cutting issues and participatory monitoring and evaluation were enumerated as critical impediments.

·         In spite of the fact that the thematic area of OSD is innovative, the Organization has not promoted itself properly to emerge as expert on the topic due to its weakness to promote itself among the donor and the stakeholder community. Accordingly the presence of OSD and its interventions are known only to partners and beneficiaries that are closely working with the Organization.

·         Moreover the M&E system of OSD needs major improvement since it lacked a central policy and M&E officer responsible for the organizational learning process. Nevertheless, there is major development in this regard recently since OSD has adopted an M&E manual that is awaiting implementation after the adoption of the new strategic plan and revision of its human resource manual.

·         The evaluation report has also stressed that OSD has enjoyed low level of support from government and other stakeholders so far, which has been largely inadequate and undiversified. Most of the key informants attributed this to the limited level of interest on CSR among the donor organizations. In this regards, OSD’s failure to secure the potential contribution of implementing partners/government agencies was also emphasized.

·         OSD’s external relation is fraught with weaknesses especially with the government and media with an average score of 2.53 and 2.46 respectively. However, the OSD staff claim the individual and official stances of government personnel lack consistency since though most government officials usually give positive opinions they are not usually there in their official decisions. Accordingly gaining a lasting partnership with government offices requires passing through complex bureaucratic hurdles.

·         With regard to OSD’s engagement in media relation, it is only recently that it adopted a communication strategy and engaged communication expert. Hence the interventions and impacts of OSD have remained largely unknown for a long time despite the novelty and success. Though OSD has long tradition of using media outlets, both the electronic and print media, for awareness and education purposes, it is conducted on piecemeal basis and lacks long term strategy to use the media as an implementing partner.

·         Sustainability of OSD measured against the sub-components of programme/benefit, organizational and financial sustainability has scored a little more than average (3.27), suggesting the need to make limited improvements in areas of adopting and implementing a fund-raising strategy; diversification of its financial sources; and securing the support of its beneficiaries. The end term evaluation report has also stressed that six donor organizations have been providing financial support for OSD. However these donors were supporting the Organization on project basis that seriously constrained OSD’s capacity to execute the SP as a package. OSD has secured only one-third of the resource for financing the SP during the plan period. A few of the key informants in the evaluation report also mentioned OSD’s weak capacity to design and implement resource mobilization strategy from diversified sources.

·         When it comes to efficiency of OSD, it stood only slightly above moderate level with an average rating of 3.1 out of 5 providing an efficiency level of 62% in the evaluation report. Despite the relatively low score, the valuation of the project’s efficiency was highest in areas that directly affect beneficiaries in regards to program activities (physical targets and timeliness). The program’s cost-effectiveness and utilization rate received a rated high of 4, which suggests that the financial performance was strong. The partnership and networking is only at moderate level. Nonetheless, the evaluation revealed weak organization and management competencies reinforced by the program’s weak score in management’s ability and absence of effective monitoring and evaluation system. Nevertheless, the FGDs with the OSD staff revealed that the organization has recently adopted an M&E guideline, waiting the completion of this strategic planning process for its implementation.

Table 1: OSD's Efficiency

Efficiency related Criteria

Rate

Activity Performance: Physical targets and Timeliness

4

 Financial performance: Cost-effectiveness  and Utilization rate

4

Organization and Management Competency

2.5

Partnership and Networking

3

Monitoring and Evaluation 

2

Average

3.1

·         Finally, based on the evaluation report, OSD has scored more than the average in terms of effectiveness. The specific measurements of the components of effectiveness are depicted in the following figure.

 

Figure 2: Rating of effectiveness (Source: OSD strategic plan evaluation report, 2014)

2.2.2        Opportunities and threats

2.2.2.1       Opportunities

  • There is a change in the 70/30 finance directive of the agency to be collected from the Agency (training costs, car costs etc may have changed)
  •  The existence of laws in environment, labor, investment, extractive industries transparency initiative are opportunities
  • Child policy, social protection policies are opportunities though draft are opportunities
  • Initiatives to make CSR an international concern such as Global Compact
  • Corporate governance institute and our new relationship with the Chambers
  • Private sectors existing in the country such as sunshine and bethel
  • Flourishing trend of CSR
  • Government priority for the private sector to lead the development agenda of the country
  • Laws relevant to child protection in the country
  • CSR brings out sustainability of development
  • Awareness on the laws for the business: there is an opportunity to do such activities (like the Finland project) alignment is possible for osd with the laws
  • The presence of compassion from religious and moral aspect to promote CSR
  • Donors seem to be more interested in in the private sector not necessarily as CSR but to engage the business, and there is no other CSO that is working on CSR except OSD (like save the children). Private sector as partner in the development discourse
  • Change from Agri to industrialization of the gov’t
  • Youth boost in the country
  • The flexible nature CSR
  • Foreign investment brining new actors (DIEGO) it can also be a threat like the land grabbing
  • There are two sides of businesses sometimes like the horticulture
  • There are a number of laws that are not yet implemented …can this be an opportunity?
  • Technological advancement in social media to promote CSR
  • Growth of cities and urbanization
  • We are pioneer in the area of CSR ( This can also be a threat too since they are not used to this kind of engagement)

2.2.2.2       Threats

  • Emphasis on service delivery by the government
  • Lack of policy consistency/predictability
  • Trend of individualistic attitude/rent seeking
  • Aid dependency especially among vulnerable groups
  • The government offices do not appreciate the value of awareness activities for the community
  • Donors’ trend to provide fund quarterly affects flexibility (it affects the financial security during the gaps for release of funds, increases work load on recipients)
  • Donors require cost break down for admin costs (it limits budget flexibility of recipients)
  • Absence of strong governance system while the business is developing paves the way for abuse by the later
  • Weakness of the chambers and sector associations especially in regions
  • Limited implementation of existing laws
  • Soaring prices that affects the salary and staff retention
  • 70/30 application in a blanket manner despite the capacity of CSOs (we couldn’t do baseline, and M&E due to this rule)
  • Unpredictable legal and policy environment for CSOs
  • Donors channeling resources in limited outlets (donors are having negative impact on the development of CSOs)

2.3    Stakeholders Assessment

OSD’s management and staff have conducted a stakeholder identification exercise as part of the strategic planning process. Among the identified stakeholders the key ones were selected and communicated through email, phone calls, and emails to respond to questions that address their expectations from OSD, their potential contribution, problems while working with OSD, and any suggestions on the thematic engagements of OSD. However the response rate for the inquiries of the consultant and the staff of OSD was too low and that affected the timeliness and inclusiveness of this report. However with the available response from stakeholders, the following is the summary of stakeholder expectations, potential contributions and problems.

Stakeholder expectations:

·         Enhanced information sharing with stakeholders, previous employees, and members

·         Provision of comprehensive support for beneficiaries rather than only skills and knowledge

·         Alignment with the laws and regulations of the government

·         Engagement in promotion of CSR and CSR standards for the business sector

·         Strengthen its relationship with signatories of projects and provide timely reports to them

·         To conduct trainings and capacity building activities in cooperation with the AABWCY that are available at various administrative levels

·         Contribution for the current development plan of OSD

Stakeholder contributions:

·         Resource mobilization and channeling

·         Sharing activities

·         Human resource development

·         Participation in annual/quarterly review meetings

·         Grant

·         Training

·         Channeling resources

·         Provide technical support

·         Support experience sharing, training and capacity building initiatives

Table 2: Key stakeholders' analysis

Stakeholder/ Partner

Areas

of cooperation

What stakeholder/partner expects from OSD

Potential challenge for OSD ( in the eyes of Stakeholder)

Stakeholders/partners Priority interest of cooperation in the next 5 years

Government

·   Providing resource to OSD

·   Capacity building

·   Training

·   IGA Support

·   Participation during formulation and familiarization of  different national level guidelines, manuals,

·   participation in joint integrated supportive supervision

·   Participation in annual/quarterly review meeting

·   Continue cooperation with private sector

·   Roll out Different programmatic areas to regional, zonal and Woreda level

·   Scaling up of the GIPA(Prevention is positive) initiative

·   Lack of capacity/ initiative to Pull available (own ) resources

·   Dependency on external support

·   Inadequate community involvement due to poor communication

·   Capacity Building

·   Provide technical support

·   Counseling support

 

Donors

·   Resource mobilization and channeling

·   Sharing activities

·   Human resource development

·   Participation in annual/quarterly review meetings

·   Grant

·   Training

·   Channeling resources

·   Provide technical support

·   Support experience sharing, training and capacity building initiatives

·   Be complimentary organization to OSD

·   Periodic information exchange with OSD

·   Cooperation in resource mobilization and policy dialogues

·   Increase membership size

·   Comprehensive approach to the development

·   Holistic/comprehensive approach(focus on prevention, rehabilitation and care)

·   Create network and build cooperation with other associations

·   Resource limitation

·   Resource mobilization and channeling

·   Capacity building

·   Involvement  in planning, implementation and monitoring and evaluation programs /objectives

·   Technical support

·   Financial support depending on availability of resource

·   Support experience sharing, training and capacity building initiatives

2.4    Critical Issues

Based on the findings of the internal and external environment, OSD has identified critical issues with serious implications for OSD. These pertain to organizational capacity; program coordination, cooperation, and communications; resource mobilization and diversification; and program diversification. This section is dedicated to discussion of these critical issues in detail.

2.4.1        High prevalence of poverty, child abuse and neglect

The situation analysis revealed the prevalence of extreme poverty in the country. Vulnerable groups such as women, children, elderly people, and people with disability feel the grim reality of poverty in the country due to weak formal and informal social protection institutions in the country. The traditional social protection institutions have crumpled under the weight of repeated shocks so that vulnerable groups’ resilience to natural and other shocks has decreased significantly.

2.4.2        Organizational capacity/system building

The capacity assessment has revealed that the organization has a range of strengths it shall preserve, while there are also issues that need serious improvement (average 3.43). Among issues that need major improvement are organizational governance, policies and procedures, targeting and advocacy strategies, and staff development system.

The main problems with regard to governance are the level of engagement of General Assembly members and Board Members and their commitment to the causes of the Organization. Attendance of Board and General Assembly meetings is too low that the executive has to collect signatures after meetings without deliberations. The executive also lacks techniques to ensure the continuous engagement of the members other than meeting. With regard to the Board, it lacks budget and plan to carry out its activities so that it is at the mercy of the Executive to carry out its activities properly. Absence of or obsolete policies and procedures are also the major gaps. Some of the policies, strategies and procedures that need adoption and revision are the Human Resource manual, Monitoring and Evaluation manual, Targeting manual, Advocacy strategy, and Staff Development procedure of the Organization.

2.4.3        Partnership and cooperation

The assessment finds critical gaps in the partnership and communication aspects. While designing and implementing projects is core to the functions of any organization, it is futile unless the implementation secures the cooperation and partnership relevant government and not-government bodies. This is specifically true for the thematic area OSD is working on requires the cooperation and lasting partnership with stakeholders form the government, the private sector and civil societies.

OSD has exhibited weak partnership and cooperation with key stakeholders that resulted in weak performance and delay in implementation of projects. Especially, collaboration with government need serious improvement since it received a score quite below the average (2.45) in the organizational capacity assessment exercise. Partnership and cooperation with civil societies and donors is not at its apex as witnessed in the low return rate of stakeholder assessment questionnaire for the preparation of this strategic plan.

2.4.4        Communications

Communication is considered pivotal function of civil societies since it enhances the opportunities to scale-up successful interventions and promotes organizational learning. Moreover, it is strongly linked to ensuring the financial, program and organizational sustainability of organizations. Accordingly large and small organizations have made communication among their key functions. In this regard advancements in science and technology have provided civil societies opportunities to reach wide targets with minimal costs.

OSD has shown very limited attempts to exploit these opportunities, especially in terms of considering communications as part of its key activities in organized and systematic manner. It is only recently that OSD has adopted a communication strategy, which is not yet fully implemented. There is also limited use of modern communications mechanisms such as social media, organizational website and email to communicate and reach wide targets and promote its causes. Moreover the media relation of OSD has scored only 2.46 in the capacity assessment of the organization revealing the wide gap for improvement in this regard.  Communication activities of interventions shall also be part of project designing with proper plans and budgets as a core function of the Organization.

2.4.5        Resource mobilization

The financial sustainability of OSD has scored only 2.73 out of 5. Moreover, as per the evaluation of the strategic plan has also affirmed that the amount of finance OSD had managed to mobilize and expend during the last strategic planning period was significantly lower than the plan. In addition to external factors that affected the amount of budget mobilized, limited efforts to sensitize the relevance of CSR among stakeholders and funders, and absence of financial mobilization strategy have contributed for the weak performance of the Organization to ensure its financial sustainability.

2.4.6        Intervention theme

During the last strategic planning period OSD was virtually limited to CSR focused interventions as per the strategic orientation of the organization. Though the focus on CSR was important for rallying the resources of the organization towards promoting its selected thematic issue, which is still quite strange in the country, it has affected the financial sustainability of the organization since it limited the scope of intervention themes OSD can operate in. Even if CSR is strongly interconnected with a menu of development issues such as gender, poverty, social protection, and labor, etc…, the previous strategic plan has required the core of its objectives to CSR only. Hence, one of the organizational lessons from the previous strategic plan period is the need to diversify the core intervention areas of OSD without losing the previous one.


 

3          Aspirations

The manifestations of OSD’s identity are its stated, vision, mission, values and its demonstrated behavior. OSD’s identity is the holistic expression of the interventions OSD implements, why it does them and how. The identity also underlines OSD’s solidarity with the poor, disadvantaged and vulnerable groups.   Accordingly OSD’s identity is embedded in the vision, mission, overall purpose, values and strategic objectives outlined subsequently.

3.1    Vision

Fair and equitable access to basic economic and social goods and services for the poor, disadvantaged and vulnerable groups in the society

3.2    Mission

To foster social development that facilitates availability and accessibility of basic social services for the poor, disadvantaged, and vulnerable groups in the society through promotion of corporate social responsibility, social protection, child protection and gender equality.

3.3    Overall purpose

OSD supports the meaningful involvement of the community and the private sector in the development of the country through promotion of corporate social responsibility, child protection, gender equality, and social protection

3.4    Values

v  Lasting Impact

v  Participation and empowerment

v  Self-actualization

v  Equality

v  Justice

v  Integrity

v  Accountability

3.5    Strategic objectives

OSD will pursue the following strategic objectives in the coming five years so as to address the most critical/strategic issues it has identified through the environmental scanning exercise

7.      To supplement the child protection activities of the government

8.      To ensure gender swell-being through economic independence of women

9.      To scale-up and support existing social protection initiatives of the State

10.  To promote the corporate social responsibility of the business community

11.  To enhance the capacity of the organization to meet the expectations of its stakeholders

12.  To enhance the use of organizational lessons of OSD

3.6    Implementation strategies

3.6.1        Overarching implementation strategies

·         Build and enhance partnership with government and non-governmental stakeholders

·         Implement the communication strategies of OSD as part of program implementation

·         Conduct technical, personnel, and material capacity building activities

·         Adopt and implement a resource mobilization strategy

·         Diversify the program activities of OSD with sectoral expertise

3.6.2        Strategic objectives and interventions

The specific strategies designed against strategic objectives and interventions are very detailed. These strategies are explained hereunder.

3.6.2.1       Design and supplement child protection initiatives

Children in Ethiopia routinely face abuse, neglect, and violence. Close family members, neighbors, teachers, and community members are usually perpetrators of violence against children.  Hence OSD needs to implement prevention and response interventions for violence against children given the impact of violence on children and country. Violence against children is associated with poverty and awareness both as causes and effects. For instance, a nationally representative survey of primary school students in Ethiopia found that exposure to school violence reduced girls’ class participation, lowered their school performance, increased their grade repetition and increased their dropout rates.[3] Accordingly OSD will conduct the following major activities to prevent and respond to violence against children and support the victims:

1.      Supporting parents, caregivers and families: Educating families, caregivers and parents on their child’s early development increases the likelihood that they will use positive disciplining methods. This reduces the risk of violence within the home.

2.      Helping children and adolescents manage risks and challenges: Giving children and adolescents the skills to cope and manage risks and challenges without the use of violence and to seek appropriate support when violence does occur is crucial for reducing violence in schools and communities.

3.      Changing attitudes and social norms that encourage violence and discrimination: Changing the attitudes and social norms that hide violence in plain sight is the surest way to prevent violence from occurring in the first place.

4.      Promoting and providing support services for children: Encouraging children to seek quality professional support and report incidents of violence helps them to better cope with and resolve experiences of violence.

5.      Data collection and research: Knowing about violence – where it occurs, in what forms, and which age groups and communities of children are most affected – is essential to planning and designing intervention strategies, and setting numerical and time-bound targets to monitor progress and end violence.

3.6.2.2       To promote gender well-being through economic independence of women

Economic inequality of women is the cause of gender discrimination poverty. Due to household economic inequality of women, they are not able to exercise any control on their life and body even. Hence poor women are impeded from accessing family planning services, protect themselves from harmful traditional practices, and subjected to polygamy as a consequence of their economic inequality.

Fostering greater equality between women and men is not only a goal in and of itself, but a key factor to sustain economic growth, social development, and environmental sustainability. Sustainable development cannot be achieved without a more equitable distribution of resources and the eradication of poverty. Empowering women means giving the opportunity to thousands of women to get out of the poverty trap. Women not only constitute the vast majority of the world’s poor but they are at a higher risk of poverty compared to men. Poverty does not only refer to material resources such as money, food, or housing but also to social resources such as access to education, healthcare, or meaningful relations with other people.

To break this vicious cycle between the existing gender system and the economic dependence of women, OSD envisions working on improving the economic independence of women. That involves provision of technical, material and financial support for women so that they can enhance their economic independence. The key intervention areas under this strategic objective will be:

1.      Protect all women workers, irrespective of their employment status, including pregnant workers: Despite existing legislation on the protection of pregnant workers, women continue to be discriminated on the grounds of pregnancy/childbirth. OSD works for the proper implementation of these legislations as a primary corporate social responsibility of the private sector.

2.      Guarantee women’s economic independence through social protection: OSD advocates to move beyond the household unit measure which not only assumes that gender equality is present within households but prevents decisive action on guaranteeing economic equality to women to monitor and ensure progress towards women’s economic independence.

3.      Combat women’s poverty, including in-work poverty, and put an end to the gender pay and pension gaps: According to the Gender Equality Index women on average are more likely than men to be at risk of poverty. Around 9% of people employed experience in-work poverty which shows that having any kind of job is not enough. Therefore it is vital to make investments in quality and sustainable employment so as to narrow the gender gap and address the feminization of poverty in the Country.

3.6.2.3       Social Protection

In Ethiopia agricultural vulnerability, natural calamities, economic shocks, health and nutrition risks and demographic vulnerability/population explosion make up the main types of vulnerability prevalent in Ethiopia. Environmental degradation and dependence on rain fed agriculture contribute to chronic food insecurity. Moreover, environmental degradation and the dependence on rain fed agriculture contribute to chronic food insecurity.

Most developed States usually implement social protection schemes to support vulnerable people cope-up with natural and non-natural calamities, which is patchy if not non-existent in developing countries. In Europe the resource states dedicate to social protection ranges from 12.4% of gross domestic product (GDP) in Latvia to 31.5% in Sweden. Social protection is a kind of insurance policy against poverty and a tool for delivering social justice, as well as a means of promoting inclusive development. It is an expression of solidarity and cohesion between the haves and have-nots, between governments and citizens, and even between nations. It is usually delivered to those who need it through a variety of mechanisms, including unemployment benefits, pensions, child support, housing assistance, national health insurance, job-creation schemes, retraining programs, agricultural insurance, and more. Social protection is effective in poverty reduction. For Example it reduced the poverty risk in the EU by 36% and reduced the actual incidence of poverty by more than 50% in many European States.

The benefits of social protection are not only social in nature, they are also economic. Effective social protection instruments are thought to lead to long-term inclusive growth by encouraging capital accumulation and investment, increasing the labor force’s work capacity, helping to manage risk, as well as offering potential advantages to non-beneficiaries. For instance, in times of crisis when many people lose their jobs, the benefits and transfers they receive help ensure that demand does not collapse and the economy continues to function, increasing the chances of a rapid recovery. In addition, social protection helps ensure the health and well-being of the population and a healthy population is active and productive.

Currently the Ethiopian Government has adopted a Social Protection Policy, recognizing the policy, legal, capacity and implementation gaps hampering provision of social protection service for vulnerable persons. The country, including the regions, lacks comprehensive social protection schemes that address different sources of vulnerabilities and vulnerable persons. Moreover there is very limited financial, technical and institutional capacity concerning social protection in the country that called for the adoption of the National Social Protection Policy. The main objectives of the Policy are stated as:

1.      Protect poor and vulnerable individuals, households, and communities from the adverse effects of shocks and destitution;

2.      Increase the scope of social insurance;

3.      Increase access to equitable and quality health, education and social welfare services to build human capital thus breaking the intergenerational transmission of poverty;

4.      Guarantee a minimum level of employment for the long term unemployed and underemployed;

5.      Enhance the social status and progressively realize the social and economic wants of vulnerable groups;

6.      Ensure different levels of society take appropriate responsibility for the implementation of social protection policy.

Accordingly OSD shall engage in and support the social protection policy of the government that has the following four focus areas:

A.    Social safety net

B.     Livelihood  and employment schemes

C.     Social insurance

D.    Addressing access to basic services

3.6.2.4        Promote the corporate social responsibility of the business community

Despite tangible results for OSD in promoting CSR in the country, there are still visible gaps among businesses, the community, civil societies, and policies that affect the awareness and enforcement of corporate social responsibility initiatives.

Reaffirming its belief that the Ethiopian private sector has untapped potential to buttress equitable access to basic social services so as to ensure social justice, OSD will continue to engage in CSR promotion.  Moreover, OSD recognizes the strong linkage between CSR and the other strategic objectives of OSD. Hence it the CSR promotion will be designed to supplement the child protection, social protection and gender equality strategic objectives.

Accordingly OSD will continue to undertake interventions that are aimed at promoting corporate social responsibility, but in a more integrated manner. In general OSD will conduct activities that promote and facilitate the systematic engagement of the private sector in child protection, social protection, and gender wellbeing.

3.6.2.5       Organizational capacity enhancement

The organizational capacity assessment of OSD has indicated that the organization has strengths in many aspects, though there are some aspects that require serious consideration. Partnership, monitoring and evaluation, and resource mobilization within OSD are in need of improvement so that can better achieve its objectives. Moreover the internal policies and procedures of OSD, such as the resource mobilization guideline, M&E guideline, and the communication strategy need to be implemented. The issue of acquiring a well functioning vehicle for the Organization remains a dire need not yet resolved.

Accordingly OSD shall implement capacity enhancement activities to address the technical, personnel and material limitations that were observed during the previous strategic planning period. Resource mobilization and diversification, upgrading implementing the administrative manual of OSD, retaining qualified and committed staff are some of the activities that shall be implemented to meet this strategic objective.

3.6.2.6       Enhanced organizational monitoring, evaluation, accountability and learning (MEAL)

OSD shall strengthen its MEAL system in order to enhance organizational competence and better achieve its objectives. Though it had a monitoring and evaluation guideline adopted recently, the personnel and resources for the assignment are not yet secured. Moreover OSD shall devise ways to ensure the MEAL as a program activity to lessen the extent of its administrative costs. Finally OSD shall mainstream MEAL throughout the whole project cycle. Key interventions that drive the achievement of this strategic objective are:

·         Engage MEAL personnel

·         Implement and upgrade the monitoring and evaluation guideline of OSD

·         Design mechanisms for mainstreaming MEAL throughout program cycle

·         Develop a project development guide for OSD

3.6.3        Strategic objectives and result indicators

 The following table summarizes strategic interventions and result indicators for the strategic plan period based on the strategic objectives discussed above:


Table 3: Strategic Interventions and Indicators


SO

Strategic interventions

Baseline Indicators (February 2015)

Result Indicators (December 2019)

 

Goal: Contribute for the reduction in extreme poverty and vulnerability through promotion of corporate social responsibility, child protection, gender equality, and social protection

·   Baseline on (country and program areas)

o   Child marriage

o   Child abuse

o   Extreme poverty

o   Gender equality

o   Social protection

·         Evaluation on

o   Child marriage

o   Child abuse

o   Extreme poverty

o   Gender equality

o   Social protection

SO1

Lessen  violence and vulnerability of children through child protection

Outcome Indicator: OSD providing comprehensive child protection services to protect children from HTPs, child abuse, and child neglect in selected areas by 2019

·   Limited/No access for socio-economic support for PLHIV, their family and OVCs

·   Baseline survey on:

o    HTPs, abuse and neglect

o    Basic services for vulnerable children

·   Reduction in prevalence of child abuse, neglect, and HTPs

·   Provision of basic services for vulnerable children

SO2

To enhance gender well-being through economic independence of women

Outcome Indicator: Economic independence of women ensured by 2019 in selected areas

·   Limited specialized services for vulnerable women to protect them from extreme poverty

·   Baseline survey on

o    Women’s poverty

o    Vulnerability factors for women poverty

·   Reduction in women poverty

·   Increase in overall independence of women

·   Provision of specialized services to protect women from extreme poverty

SO3

To scale-up and support existing social protection initiatives

Outcome Indicator: availability of social protection services in selected areas by 2019

·   Limited/no social protection services for the poor, women, unemployed, victims of emergencies, and OVCs

·   Haphazard laws and policies on social protection especially in the regions

·   Poor capacity to implement existing laws on social protection

·   Availability of social protection services especially for the most vulnerable groups

·   Capacity to implement existing laws on social protection enhanced

·   Awareness created on social protection and its benefits among key stakeholders

SO4

Promote the corporate social responsibility of the business community

Outcome Indicator:  Enhanced and strengthened role of the private sector in development activities through corporate social responsibility promotion of Corporate Social Responsibility by 2019

·   Limited awareness on CSR among businesses, the consumer, the government and the civil society

·   Limitation in implementation of laws relevant to CSR

·   Restrictive legal  and  policy framework for CSR

·   Lack of quality corporate social responsibility initiatives

·   Awareness on CSR enhanced among key stakeholders

·   Capacity to implement laws relevant to CSR enhanced

·   Better legal and policy framework for CSR in the country

·   Increase quality model CSR initiatives

·   Increase the role of the private sector in the development initiatives of the country

SO5

Enhance the capacity of the organization to meet the expectations of its stakeholders

Outcome Indicator: the material, financial and technical capacity  of OSD enhanced to effectively implement the strategic plan by 2019

·   Board and GA inactive in the affairs of OSD

·   Limited local resource mobilization

·   Absence of plan and budget for the Board

·   Limitations in creating and  maintaining partnerships with stakeholders

·   Limitations   in communication  of OSD interventions and achievements

·   An active and pertinent involvement of the Board and the General Assembly of OSD

·   Local resource mobilization providing partial budget of OSD

·   OSD having strong partnership and cooperation with relevant stakeholders

·   OSD implementing a communication strategy that enhances the effectiveness and visibility of the organization

SO6

Enhance the organizational lessons of OSD

·   Outcome Indicator: OSD will have and implement a strong monitoring, evaluation, accountability and learning (MEAL) system by 2019

·   Limitation in having and implementing effective MEAL system

·   The MEAL system having limited effect in designing and implementing interventions

 

·    OSD will implement, and update its MEAL guideline

·   The MEAL system informing the designing and the implementation of projects at OSD

         

 

3.7    Action Plan

The action plan that indicates the strategic objectives and activities required to meet them along with its break down in time period, resources, responsible person for its accomplishment, expected out come after the accomplishment and indicators for comparison of achievements is presented below.

Table 4: Action plan

SO

Major Activities

Unit

Expected output

Implementation period

Budget estimate (Br)

Responsible body

Yr 1

Yr 2

Yr 3

Yr 4

Yr 5

Q1

Q2

Q3

Q4

 

SO1

 

 

·      Conduct baseline survey on social safety net in selected areas

·      Establish and run social safety net programs in selected areas

 

Social safety net for  poor and vulnerable individuals, households

 

 

x

x

x

x

x

x

6000000

 

·      Conduct baseline survey on community based social insurance mechanisms

·      Design and implement projects that build on and support the existing social insurance mechanisms

 

Increase in the coverage of social insurance

 

 

x

x

x

x

x

x

1000000

 

·      Conduct a baseline survey on accessibility of basic services for the poor and vulnerable

·      Extend the accessibility of basic social services for the poor and vulnerable (school feeding, health support-laboratory and radiology-, social welfare

 

Increased access to equitable and quality health, education and social welfare services

 

 

x

x

x

x

x

x

2000000

 

·      Promote paid social service activities (cleaning, cobble-stone production, child-care, etc)

·      Provision of basic skill trainings for unemployed and underemployed

·      Raise funds for social services rendered by unemployed and underemployed

 

A minimum level of employment for the long term unemployed and underemployed

 

 

x

x

x

x

x

x

5000000

 

Program total

14000000

 

 

 

SO2

·      Provide trainings on parenting (house to house training, media training, brochures, at ANC stations etc)

 

Equip parents, caregivers and families  with child development knowledge and skill

 

 

x

x

x

x

x

x

500000

 

·      Provision of self-defense, assertiveness, and risk management trainings for vulnerable children

 

Children and adolescents managing risks and challenges

 

 

x

x

x

x

x

x

300000

 

·      Awareness on social norms that sanction neglect and abuse of children (media programs, social media, brochure, and training)

 

Change in attitudes and social norms that encourage violence and discrimination

 

 

x

x

x

x

x

x

300000

 

·      Comprehensive support for victim and vulnerable children

 

Support for children, both victim and vulnerable, promoted and provided

 

 

x

x

x

x

x

x

500000

 

·      Research and data collection on child protection issues

 

Better data and knowledge on child abuse, neglect and HTPs  in selected areas

 

 

x

x

x

x

x

x

500000

 

Program total

2100000

 

 

 

 

SO3

·      Promote good practices of role model businesses

 

Better engagement of businesses in CSR

 

 

x

x

x

x

x

x

400000

 

·      Promote CSR for businesses through media, trainings, and brochures

 

Awareness on the CSR of businesses among the community

 

 

x

x

x

x

x

x

300000

 

·      Engage government and Chambers to advocate conducive environment for CSR

 

Conducive environment for businesses to engage in CSR

 

 

x

x

x

x

x

x

200000

 

Program Total

900000

 

 

SO4

·      Create partnership for promoting gender well-being at work-place

·      Promote empowerment sessions for women workers

 

Women workers empowered

 

 

x

x

x

x

x

x

300000

 

·      Enhance awareness on the uses of community based social protection

·      Support the  community based social protection mechanisms

 

Women economically independent through social protection

 

 

x

x

x

x

x

x

1000000

 

·      Promote equal pay and pension through CSR

 

Lessen women’s poverty, including in-work poverty, and put an end to the gender pay and pension gaps

 

 

x

x

x

x

x

x

400000

 

Program total

1700000

 

 

 

SO5

·      Adopt and adopt financial, administrative, technical guides/manuals of the organization

 

Technical and administrative systems in place and up-to-date

 

 

x

x

x

x

x

x

200000

 

·      Recruitment of qualified staff

·      Recruitment of volunteers

·      Provision of on job and out of job trainings for staff

·      Adopt and update human resource manual for staff and volunteer

 

·      Retention capacity of OSD

·      Provision of on job and out of job trainings for staff

·      Due system for promotion and recruitment of staff in place

 

 

x

x

x

x

x

x

500000

 

·      Procurement of vehicles (light and field vehicles)

·      Procurement of office materials

 

Acquisition of materials/logistics for the proper functioning of OSD

 

 

x

x

x

x

x

x

2000000

 

 

2700000

 

 

 

 

SO6

·      Adopt and upgrade the MEAL system of OSD

 

·   Adoption, implementation and updating of the MEAL system

·   Recruitment of MEAL expert

 

 

x

x

x

x

x

x

300000

 

·      Project cycle management guideline

 

Coherent and systemic project cycle management

 

 

x

x

x

x

x

x

50000

 

Program total

350000

 

Grand Total

21750000

 

 


3.8    M&E

Provided the observed gaps in OSD to conduct result based evaluation of projects and the previous strategic plan, the next strategic plan shall underline the importance of evaluating the strategic plan periodically. This means the Organization shall allocate sufficient budget and conduct annual, midterm and terminal evaluation of this strategic plan.


4          Implications of the Strategy

This strategic plan is expected to require revisions on the current programs of OSD, organizational structure, staffing, capacity building and funding and resources. This section will deal with them in brief.

4.1    Program implications– improve, start, stop

The new strategic plan requires the OSD to improve some of its current program activities and start new ones during the next five years. OSD will start new program areas different from its previous engagement.  Child Protection, Social Protection, and Economic Empowerment of Women are program areas that are new to OSD. The new strategic plan requires OSD to implement the new program interventions in tandem with the CSR.

The other area the OSD shall improve is the area of result based evaluation of interventions. The OSD lacks a MEAL system is effective and dictates the designing and implementation of interventions. There is little evidence of result based evaluation of interventions of the OSD. Hence the OSD needs to strengthen its MEAL activities. Specifically the OSD needs to measure the progress in the implementation of this strategic plan through mid-term review and end-term evaluation.

4.2    Organizational Implications– structure, staffing, capacity building

The strategic plan will also affect the structure, staffing and capacity building of the OSD. Structurally the Organization must accommodate multiple positions for MEAL, resource mobilization and communication, and information management personnel so that it can rectify the major gaps identified in the SLOT exercises. OSD shall address membership issues to weed-out inactive and non attending members. Specifically the Board needs to adopt a guideline that deals with the responsibilities of each member, the chair and vice chair, meeting procedures, communication and reporting to the General Assembly periodically etc. Moreover the Board shall have its own annual budget and work plan to carry out its responsibilities effectively.

4.3    Financial/ Resource Implications

Finally OSD needs to adjust itself to the financial implications of the strategic plan that calls for use of innovative financial and resource options. Especially local resources aimed at ensuring the sustainability of the Organization must be explored during the strategic planning period. Committed and strong Board, both on individual and team level, the management staff, coordination within the programs, and collaboration with governmental and non governmental institutions is pre-requisites for undertaking effective resource mobilization. Moreover engagement of the private sector, use of goodwill Ambassadors and volunteers, holding events and conducting resource mobilization campaigns are crucial.


ANNEXES

Annex 1: Logical Framework Matrix

Table 5: Logical Framework Matrix

Narrative summary

Objectively verifiable indicators

Means of verification

External factors (Assumptions)

Development Objective:

By 2019, OSD will contribute for the reduction in extreme poverty and vulnerability through promotion of corporate social responsibility, child protection, gender equality, and social protection

·         Availability and quality of social protection, and child protection, services in selected areas

·         Trends in gender well-being and CSR

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

Immediate Outcomes and respective outputs

  1. Provision of quality social protection services to reduce extreme poverty and vulnerability

·         Availability of quality social protection services

·         Coverage  of social insurance

·         Employment level

·         Access to basic social services for the poor and vulnerable groups

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

1.1 Social safety net for  poor and vulnerable individuals, households, from the adverse effects of shocks and destitution

·         Coverage and quality of social safety net services during times of destitution and shocks

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

1.2 Increase in the coverage of social insurance

·         Coverage of social insurance

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

1.3 Increase access to equitable and quality health, education and social welfare services

·         Accessibility of basic social services for the poor

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

1.4 A minimum level of employment for the long term unemployed and underemployed

·         Level of unemployment and under employment

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

  1. Provision of child protection services to reduce child poverty and vulnerability and foster access to basic services

·         Reduction in child poverty and vulnerability

·         Increase in access to basic services for vulnerable children

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

2.1 Equip parents, caregivers and families  with child development knowledge and skill

·         Reduction in family induced violence on children

·         Knowledge and skills on child development

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

2.2 Children and adolescents managing risks and challenges

·         Children and adolescents becoming less vulnerable for violence

·         Children and adolescents aware of responses for risks   and challenges

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

2.3 Change in attitudes and social norms that encourage violence and discrimination

·         Less effect of attitudes that encourage violence against children

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

2.4 Support for children, both victim and vulnerable, promoted and provided

·         Availability of quality support services for children

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

2.5 Better data and knowledge on child abuse, neglect and HTPs  in selected areas

·         Amount of researches and data on child abuse, neglect and HTPs

·         Baseline survey

·         Survey reports

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

  1. Promote CSR to increase the involvement of the private sector to lessen extreme poverty and vulnerability

·         Increase in awareness and engagement in CSR

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

3.1 Better engagement of businesses in CSR

·         Increase in the level of engagement of businesses in CSR

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

3.2 Awareness on the CSR of businesses among the community

·         Level of awareness on CSR

·         Amount of information/trainings availed on CSR

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

3.3 Conducive environment for businesses to engage in CSR

·         Legal and policy changes in favor of CSR

·         Project monitoring and evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

  1. Enhance economic independence of women to ensure gender wellbeing

·         Decrease in Women’s poverty

·         Factors that affect women’s vulnerability lessened

·         Baseline survey

·         Survey reports

·         Project evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

4.1 Women workers empowered

·         Knowledge of women workers on their privileges

·         More women asserting their privileges

·         Baseline survey

·         Survey reports

·         Project evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

4.2 Women economically independent through social protection

·         Availability of women focused social protection services

·         Women able to access social protection services

·         Baseline survey

·         Survey reports

·         Project evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

4.3 Lessen women’s poverty, including in-work poverty, and put an end to the gender pay and pension gaps

·         Fair wage for women workers

·         Better pension and no gender pay

·         Baseline survey

·         Survey reports

·         Project evaluation reports

·         Availability of funds

·         Commitment of stakeholders

·         Political and legal environment

  1. Capacity building of OSD

·         Human, material and system capacity of OSD

·         Organizational capacity assessment reports

·         Evaluation reports

·         Availability of funds

5.1 System building

·         Technical and administrative systems in place and up-to-date

·         Organizational capacity assessment reports

·         Evaluation reports

·         Availability of funds

    1. Human capacity building

·         Retention capacity of OSD

·         Provision of on job and out of job trainings for staff

·         Due system for promotion and recruitment of staff in place

·         Organizational capacity assessment reports

·         Evaluation reports

·         Availability of funds

5.3 Material and logistics

·         Acquisition of materials/logistics for the proper functioning of OSD

·         Organizational capacity assessment reports

·         Evaluation reports

·         Availability of funds

  1. Implement and enhance the MEAL system of OSD

·         OSD project management cycle guided by the MEAL system

·         Organizational capacity assessment reports

·         Evaluation reports

·         Availability of funds

6.1 The MEAL system of OSD upgraded and implemented

·         Adoption, implementation and updating of the MEAL system

·         Recruitment of MEAL expert

·         Organizational capacity assessment reports

·         Evaluation reports

·         Availability of funds

6.2 Project cycle management guided and informed by the MEAL

·         Coherent and systemic project cycle management

·         Organizational capacity assessment reports

·         Evaluation reports

·         Availability of funds

 

Indicative Activities

Inputs

Activities

Finance

Personnel

Material

1.1

  • Conduct baseline survey on social safety net in selected areas
  • Establish and run social safety net programs in selected areas

6000000

·         Program coordinator

·         Project managers

·         Project officers and community development agents

·         Vehicles, office, and office equipment

1.2

  • Conduct baseline survey on community based social insurance mechanisms
  • Design and implement projects that build on and support the existing social insurance mechanisms

1000000

·         Project officers and development agents

·         Vehicles, office and office equipment

1.3

  • Conduct a baseline survey on accessibility of basic services for the poor and vulnerable
  • Extend the accessibility of basic social services for the poor and vulnerable (school feeding, health support-laboratory and radiology-, social welfare

2000000

·         Project officers and development agents

·         Vehicles, office and office equipment

1.4

  • Promote paid social service activities (cleaning, cobble-stone production, child-care, etc)
  • Provision of basic skill trainings for unemployed and underemployed
  • Raise funds for social services rendered by unemployed and underemployed

5000000

·         Project officers and development agents

·         Vehicles

Program Total

14,000,000

2.1

  • Provide trainings on parenting (house to house training, media training, brochures, at ANC stations etc)

500000

·         Program Coordinator, program Officer, project officers

·         Office materials, vehicle

2.2

  • Provision of self-defense, assertiveness, and risk management trainings for vulnerable children

300000

·         Program officer

·         Training venues, office materials, vehicles, and physical education materials

2.3

  • Awareness on social norms that sanction neglect and abuse of children (media programs, social media, brochure, and training)

300000

·         Project officer

·         Training venues, office materials, vehicles, and other education materials

2.4

  • Comprehensive support for victim and vulnerable children

500000

·         Project officer, counselor

·         Office materials, vehicles

2.5

  • Research and data collection on child protection issues

500000

·         Project officer, counselor

·         Office materials

Program total

2100000

3.1

  • Promote good practices of role model businesses

400000

·         Program Coordinator, program officer, project officers

·         Office materials, training venues

3.2

  • Promote CSR for businesses through media, trainings, and brochures

300000

·         Program Coordinator, program officer, project officers

·         Office materials, training venues

3.3

  • Engage government and Chambers to advocate conducive environment for CSR

200000

·         Program officer, project officer

·         Office materials, training venues

Program total

900000

4.1

  • Create partnership for promoting gender well-being at work-place
  • Promote empowerment sessions for women workers

300000

·         Project coordinator, Program officer, Project officer

·         Partnership strategy, office and office materials

4.2

  • Enhance awareness on the uses of community based social protection
  • Support the  community based social protection mechanisms

1000000

·         Project coordinator, Program officer, Project officer

·         Office and office materials, guidelines on community based social protection mechanisms for women

4.3

  • Promote equal pay and pension through CSR

400000

·         Project coordinator, Program officer, Project officer

·         Office and office materials

Program total

1700000

5.1

  • Adopt and adopt financial, administrative, technical guides/manuals of the organization

200000

·         Executive Director, Admin and finance officer

·         Office and office materials

5.2

  • Recruitment of qualified staff
  • Recruitment of volunteers
  • Provision of on job and out of job trainings for staff
  • Adopt and update human resource manual for staff and volunteer

500000

·         Executive Director, Admin and finance officer

·         Office and office materials

5.3

  • Procurement of vehicles (light and field vehicles)
  • Procurement of office materials

2000000

·         Executive Director, Admin and finance officer

·         Office and office materials

Program total

2700000

6.1

  • Adopt and upgrade the MEAL system of OSD

300000

·         Executive Director, MEAL officer

·         MEAL guideline, office and office materials

6.2

  • Project cycle management guideline

50000

·         Executive Director, MEAL Officer

·         MEAL guideline, office and office materials

Program Total

350000

Grand total

21,750,000

 



[1] The sequence of the partner institutions does not suggest an order of importance

[2] UNICEF, Hidden in Plain Sight, Statistical Report, 2014 p. 36

[3] UNICEF; Hidden in plain sight, Statistical analysis, p 10

 

 ORGANIZATION ADMINSTRATION MANUAL

 

   

 

Table of Contents


 

Page


INTRODUCTION.............................................................................................................. 1

CHAPTER I - GENERAL................................................................................................. 3

1.                  Objective of the Manual…................................................................. 3

2.                  Scope of Application…..................................................................... 3

3.                  Revision, Amendment and Changes to the Manual............................ 3

4.                  Clause of Non-Disclosure of Information........................................... 4

CHAPTER II - ORGANIZATIONAL BACKGROUND............................................... 4

5.                  Establishment.................................................................................... 4

6.                  Vision…............................................................................................ 5

7.                  Mission Statement…........................................................................... 5

8.                  Values................................................................................................ 5

9.                  Objectives.......................................................................................... 5

10.             Strategies............................................................................................ 7

CHAPTER III - ORGANIZATIONAL STRUCTURE AND JOB

RESPONSIBILITIES....................................................................... 9

11.             Organizational Structure.................................................................... 9

12.             Powers and Duties of the Organs....................................................... 9

12.1         General Assembly of Members................................................. 9

12.2         The Board….......................................................................... 10

12.3         The Office and the Executive Director.................................... 11

12.4         Selection of External Auditors................................................ 13

13.             Number of staff required.................................................................. 14

CHAPTER IV - JOB DESCRIPTIONS FOR STAFF MEMBERS............................. 16

14.             Job Descriptions Applicable to All Staff Members............................ 16

15.             Job Descriptions Applicable to all Program Staff members............... 16

16.             Job Descriptions for Program Staff members.................................... 17

16.1.       Program Coordinator.............................................................. 17

16.2.       Program Officer...................................................................... 20

16.3.       Project Officer......................................................................... 22

16.4.       Trainer.................................................................................... 24

17.             Job Descriptions for Administrative Staff Positions........................... 26

17.1.       Secretary Cashier.................................................................... 26

17.2.       Finance & Administration Officer........................................... 28

17.3.       Driver.................................................................................... 32

17.4.       Guard…................................................................................ 33


17.5.       Messenger/cleaner................................................................ 34

CHAPTER V - MINIMUM REQUIREMENTS AND

SALARY SCALE FOR STAFF POSITIONS.................................. 35

1.                  Minimum Requirements for staff positions............................ 35

2.                  Salary Scale and Rank for Administrative Staff Positions...... 36

3.                  Salary Scale and Rank for Program Staff Positions................. 37

4.                  Salary Scale and Rank Application….................................... 38

CHAPTER VI -HUMAN RESOURCE POLICIES AND

REGULATIONS.................................................................................. 39

SECTION I – GENERAL.................................................................................... 39

Article 1- Short Title.............................................................. 39

Article 2- Definitions............................................................. 39

Article 3- Scope of Application…........................................... 39

SECTION II – EMPLOYMENT REQUIREMENTS..................................... 40

Article 4- Principle................................................................ 40

Article 5- Vacancy Announcement and Recruitment…........... 40

Article 6- Notice of Vacancy.................................................. 40

Article 7- Selection................................................................ 41

Article 8- Formalities before Employment.............................. 41

SETION III - TERMS OF EMPLOYMENT.................................................... 42

Article 9- Contract of Employment….................................... 42

Article 10- Obligation of the Employer.................................. 42

Article 11- Obligation of the Employee.................................. 43

Article 12- Job Description/Term of Reference...................... 43

SECTION IV – WORKING HOURS AND PLACE OF WORK.................... 44

Article 13- Time and Days of Work…................................... 44

Article 14- Normal Place of Work.......................................... 44

Article 15- Official Travel....................................................... 44

SECTION V – LEAVES....................................................................................... 46

Article 16- Public Holidays.................................................... 46

Article 17- Annual Leave....................................................... 47

Article 18- Sick Leave............................................................ 48

Article 19- Marriage Leave..................................................... 48

Article 20- Mourning Leave.................................................... 49

Article 21- Maternity Leave.................................................... 49

Article 22- Study/Examination Leave..................................... 49


Article 22- Court Attendance and Police Summon…............. 49

SECTION VI - STAFF DEVELOPMENT/TRAINING................................. 50

SECTION VII - POSITION, RANK, REQUIREMENTS

AND SALARY SCALE........................................................... 51

Article 24- Position and Rank of Employees.......................... 51

Article 25- Acting and Additional Positions............................ 51

Article 26- Salary................................................................... 52

SECTION VIII - PROMOTION AND DEMOTION........................................ 53

Article 27- Promotion............................................................. 53

Article 28- Minimum Requirements for promotion….............. 54

Article 29- Demotion.............................................................. 55

SECTION IX - BENEFIT PACKAGES............................................................ 56

Article 30- Loan..................................................................... 56

Article 31- Insurance.............................................................. 57

Article 32- Transportation Allowance..................................... 57

Article 33- Supply of Uniform for Administrative Staff........... 58

SECTION X - EVAULATION AND DISCIPLINE.......................................... 59

Article 34- Evaluation/Efficiency Report…............................. 59

Article 35- Disciplinary Faults and Measures........................... 60

SECTION XI - TERMINATION OF CONTRACT

OF EMPLOYMENT.................................................................. 62

Article 36- Termination by the Employee................................ 62

Article 37- Termination by the Employer................................ 62

Article 38- Notice of Termination…....................................... 63

Article 39- Severance Pay and Compensation…...................... 63

Article 40- Termination of Contract by Operation of the Law... 63

SECTION XII – FUEL CONSUMPTION, CAR WASH AND

MAINTENANCE.................................................................... 63

SECTION XIII - FINAL PROVISIONS............................................................ 64

Article 41- Delegation............................................................ 64

Article 42- Transitory Provision............................................. 64

Article 43- Entry into Force................................................... 64


CHAPTER VII - CODE OF CONDUCT FOR STAFF MEMBERS

OF OSD............................................................................................... 65

CHAPTER VIII – GUIDELINES FOR SELECTION OF EMPLOYEES TO

TRAINING PROGRAMS…………………….………….     67

CHAPTER IX - PROCUREMENT PROCEDURES

FOR GOODS AND SERVICES........................................................... 77

ANNEX I - EMPLOYEE PERFORMANCE EVALUATION

FORM.............................................................................................................. 81


INTRODUCTION

 

ORGANIZATION FOR SOCIAL DEVELOPMENT (OSD) Organization

for Social Development (OSD) is an indigenous, non-profit, non-governmental organization established in 2003. The origin of OSD is engraved in pursuit of public interest and promotion of social justice. Understanding the potential of the private sector to ensure social justice and promote the public interest, OSD has been engaged in promoting the concept of corporate social responsibility (CSR) among businesses, citizens and the government since 2010. Accordingly, OSD's last strategic plan was designed in the year 2010 to serve as the organization's comprehensive intervention framework that was implemented for the past four years.

 

To properly and effectively conduct its operations and ensure its timeliness, OSD has revised its Administration Manual that set out clear and transparent policies and procedures in relation to the activities of human resources management, procurement management and other general administrative engagements. The importance of this Administration Manual is particularly linked to the timely decision making process, which would ensure adequate control over resources and to monitor the effective implementation of plans and programs.

 

The Administration Manual has nine chapters. While the first chapter deals with some general issues, the second chapter presents OSD’s organizational background, its vision, mission, values, objectives and strategies. Chapter three describes OSD’s organizational structure, powers and duties of core organs. Job descriptions for staff members and salary scale for staff positions have been discussed in chapter four and five respectively.

 

Chapter six presents human resource policies and regulations, which contains 45 articles. It reflects the current employment laws of the country. Chapter seven, eight and nine elaborates code of conduct for staff members, selection of staff for training programs and procurement policies and procedures for goods and services respectively.

 

The Administration Manual is believed to be fully applied and bring about more clarity in discharging responsibilities, accountability and transparency in the implementation and administration of OSD’s activities. It also intends to enhance ethical, efficient and effective implementation of planned programs and


administrative activities. As the Administration Manual presents only the minimum requirements for OSD, it will be revised regularly in order to make necessary changes and amendments to fulfill the upcoming needs of the organization.

 

The Administration Manual and its all chapters shall form an integral part of contract of employment and shall enter into force starting from the date of the approval by the Board. The Board may, from time to time and as deemed appropriate, review, revise and amend the implementation of the manual as required.

 

The Executive Director has the overall responsibility to ensure proper implementation of this manual and to report to the Board on the changes and amendments necessary to be introduced. The Executive Director may also elaborate and issue detailed directives and guidelines for the smooth and efficient implementation of the manual.


 

CHAPTER I GENERAL

1.                 Objective of the Manual

 

This Administration Manual offers the Organization for Social Development management and employees a framework on decisions of human resources and procurement issues be made in consistent and fair manner. It also provides a direction regarding compliance with relevant laws and regulations. The objectives of this Administration Manual are to:

 

i.          Contribute to the achievement of the objectives of the OSD

ii.          Establish   uniform   policies    and    procedures   so    as    to   avoid misunderstandings

iii.          Treat employees equally and hence to avoid arbitrary personnel decision.

iv.          Provide a written reference to all policies, procedures and guidelines for staff and management in their day to day activities.

 

2.                 Scope of Application

 

The Administration Manual shall be applicable to all employees of OSD. Unless expressly stated to the contrary, this Administration Manual shall be applied to the Executive Director of OSD.

 

3.                 Revision, Amendment and Changes to the Manual

 

This Administration Manual is not a static document and must be responsive and be sensitive to the needs and aspirations of its employees and reflect the growth of the OSD. Hence, when required, it is subject to an amendment, revision or change. All changes to this manual will be made in writing and the staff will be notified of the revisions, amendments and changes.


4.                 Clause of Non-Disclosure of Information

 

The OSD’s employees have a duty of loyalty to the organization as their employer. The duty of loyalty affirmed through the oath of the office and secrecy, requires employees to serve the OSD to the best of their ability. The release of confidential information that employees receive through the course of their employment may have a significant impact on the OSD’s ability to manage its affairs or to maintain a perception of impartiality and integrity with its clients and the public.

 

To protect the interests of the OSD and its clients, confidential information that employees receive through their employment must not be divulged to any one other than persons who are authorized to receive the information both during their employment and after they terminate their employment. As well, employees must not use confidential information for the purpose of furthering any private interest or as a means of making personal gains.

 

Failure to comply with the oath of the office and secrecy could result in disciplinary action up to and including dismissal and/or any other legal action.

 

CHAPTER II ORGANIZATIONAL BACKGROUND

 

5.                 Establishment

 

Organization for Social Justice in Ethiopia (OSJE), later renamed Organization for Social Development (OSD), was established in September 2003 to pursue social justice through public interest litigation, human rights education, and capacity building. Since its establishment up until February 2009, it was focused on the promotion of human rights, enhancement of the capacity of the justice and legislative bodies and legal empowerment of citizens as a means for promoting social justice in the country. Following its re-registration on February 13, 2009 as per Charities and Societies Proclamation, OSD has shifted its area of operation to the promotion of CSR appreciating the potential of the private sector to ensure social justice and promote the public interest.


OSD firmly believes that social justice ensures equal access to opportunities essential for minimum quality of life (access to basic goods and services). In contexts where there is social justice, everyone is treated with dignity and respect. OSD considers that socially responsible business is a prerequisite for social justice and promotes corporate sensitivity to economic, social and environmental expectations of the society. Corporate Social Responsibility (CSR) encourages businesses to invest portion of their profit and skills for the benefit of the community through environmental protection and preservation, provision of basic goods and services and, creation of opportunities for economic betterment. Moreover, CSR-focused businesses proactively promote the public interest by encouraging community growth and development, and voluntarily eliminating practices that harm the public regardless of legality.

 

Therefore OSD has been engaged in promotion of CSR among businesses to create a society that ensures the dignity of human beings, particularly the disadvantaged and vulnerable groups (DVGs).

 

6.                 Vision

 

Fair and equitable access to basic economic and social goods and services for the poor, disadvantaged and vulnerable groups in the society

 

7.                 Mission Statement

 

To foster social development that facilitates availability and accessibility of basic social services for the poor, disadvantaged, and vulnerable groups in the society through promotion of corporate social responsibility, social protection, child protection and gender equality.

 

8.                 Values

 

The core values that inspired the vision and mission of the Organization for Social Development include:

v Lasting Impact

v Participation and empowerment


v Self-actualization

v Equality

v Justice

v Integrity

v Accountability

 

9.                 Objectives

 

OSD will pursue the following strategic objectives in the coming five years so as to address the most critical/strategic issues it has identified through the environmental scanning exercise

 

1.      To supplement the child protection activities of the government

2.      To ensure gender swell-being through economic independence of women

3.      To scale-up and support existing social protection initiatives of the State

4.      To promote the corporate social responsibility of the business community

5.      To enhance the capacity of the organization to meet the expectations of its stakeholders

6.      To enhance the use of organizational lessons of OSD

 

10.             Strategies

 

Overarching implementation strategies

·        Build and enhance partnership with government and non-governmental stakeholders

·        Implement the communication strategies of OSD as part of program implementation

·        Conduct technical, personnel, and material capacity building activities

·        Adopt and implement a resource mobilization strategy

·        Diversify the program activities of OSD with sectoral expertise


CHAPTER III ORGANIZATIONAL STRUCTURE AND JOB

RESPONSIBILITIES

 

11.             Organizational Structure

 

OSD shall have the following organs.

a)     The General Assembly of all members

b)     The Board

c)     The Office, the Executive Director and the necessary staff Organizational structure of OSD is attached at the end of this chapter.

12.             Powers and Duties of the Organs

 

12.1             General Assembly of Members

 

The General Assembly of all members is the highest organ of OSD. It has the following powers and duties.

 

a)             Appoint and remove members of the Board.

b)            Appoint and remove chairperson and secretary of the Board.

c)             Decide on the policy direction of OSD.

d)            Appoint external auditors.

e)             Approve strategic plan, annual work program and budget for OSD.

f)              Approve annual performance and external auditor’s reports.

g)             Set criteria for membership and approve membership requests.

h)            Decide on issues related to any change of head office and the openings of branch offices.

i)              Decide on the dissolution of OSD and the liquidation of its assets.

j)              Decide on amendments to be made on the statute of OSD.

k)            Decide on other issues that are not given to the Board and the Executive Director.

 

The General Assembly shall be held once in a year.


The manner in which the General Assembly is composed and discharged its powers and responsibilities are described in the statute of OSD.

 

12.2             The Board

 

The Board of OSD is the supervising organ, which oversees the overall state and operation of OSD. The Board shall have a minimum of five and maximum of seven members. The Board of OSD is responsible to the General Assembly. The Executive Director shall serve as a non-voting secretary of the Board.

 

Without limiting the generality of the foregoing, the Board shall have the following powers and responsibilities.

a)        Appoint and supervise the performance of and dismiss for good cause the Executive Director.

b)       Direct, supervise and oversee the performance of the Executive Director on the implementation of work programs and decisions made by the General Assembly.

c)        Present proposals on policy matters to the General Assembly for approval as required.

d)       Convoke and present activity and financial reports to the General Assembly.

e)        Present proposals on the opening of branch offices to the General Assembly as required.

f)         Establish, amend and approve pay scales for staff and other employment regulations including any amendment to the Administration Manual of OSD upon the recommendation of the Executive Director.

g)        Review annual plans, work porgrams and budget of OSD and present with recommendations to the General Assembly for approval.

h)       Review long term, medium and short term work plans and budget of OSD and present to the General Assembly for approval.

The establishment, composition, operation and procedures of the Board are provided for in the statute of OSD.


12.3             The Office and the Executive Director

 

12.3.1                The Office of OSD

 

a)        The day to day activities of OSD shall be carried out by an office headed by the Executive Director. The Office shall have the necessary staff as per the requirement of its organizational structure.

b)       The Executive Director shall be responsible to direct and supervise the activities of the office and to employ and administer the necessary staff. In discharging these and other responsibilities, the Executive Director will form a Management Committee consisting of a program coordinator, finance and administration officer and other relevant officer as a secretary.

c)        The Management Committee shall be chaired by the Executive Director and in his/her absence by a program coordinator, to be delegated by the Executive Director.

d)      The Management Committee shall be responsible to assist and make recommendations to the Executive Director in:

 

i)         Providing an operational direction to the programs and development of OSD in line with the plans, programs and budget approved by the Board and the General Assembly.

ii)      Monitoring and evaluating programs and designing an appropriate system for such monitoring and evaluation.

iii)    Preparing the strategic and annual plan and follow up its implementation when approved.

iv)    Employing, evaluating and administering all program and administrative staff positions as per the human resource policies and regulations of OSD.

v)       Designing strategies to enhance the institutional capacity of OSD in particular by developing an appropriate human resource development and training plan as well as strategies and proposals to raise funds and other resources to implement the annual plan approved.


vi)    Developing appropriate operational plans and allocating resources for the implementation of such plans on the basis of the annual plan and budget approved.

 

e)          In the absence of the Executive Director or an employee delegated by the Executive Director, the Management Committee shall discharge day to day activities of the office until such time as the Executive Director resumes his/her responsibilities. Where the Executive Director is absolutely unable to discharge his/her responsibility, the Management Committee shall in writing notify the Board about the situation. Upon such notification, the Board:

 

i)       shall assume the responsibilities of the Executive Director through its chairperson and arrange for the appointment of an Executive Director within a maximum of three months from the day of notification or

ii)   delegate one of the staff members of OSD who have the         competence    and    capability    to    cover    the responsibilities of the Executive Director until such time as the Executive Director is properly assigned.

 

12.3.2                The Executive Director

 

The Executive Director shall be employed on a full time basis by the Board. The Executive Director shall serve as a non-voting secretary of the Board. The Executive Director shall be the Chief Executive Officer of OSD and shall have the following powers and responsibilities.

 

a)             Manage the day to day activities of OSD.

b)            Employ, administer, promote or dismiss employees of OSD.

c)             Authorize payments in accordance with the budget approved.

d)            Prepare annual, strategic and other plans and budgets, and implement same when approved


e)             Serve as a non-voting secretary of the Board.

f)              Ensure the proper maintenance of the books of account, funds and properties of OSD.

g)             Present quarterly and annual activity and financial reports to the Board.

h)            Decide on the sale or transfer of used fixed assets of OSD.

i)              Prepare work plans, budget and policies of OSD and present to the Board.

 

The   selection,   responsibilities   and  removal  of the   Executive Director are provided for in the statute of OSD.

 

12.4             Selection of External Auditors

 

The external auditors shall be selected and their remuneration fixed by the General Assembly on the basis of a recommendation by the Board and the Executive Director following a competition among at least three auditing firms recognized and certified by the Auditor General.

 

The selection of the external auditors for subsequent years shall be presented and approved by the subsequent General Assembly unless the selected auditors have been demonstrating incompetent or their recognition and certificate from the Auditor General is withdrawn for any reason.

 

The External auditors shall be responsible to:

a)       Audit the state and accounts of OSD annually and provide annual and consolidated reports to the Board and the General Assembly respectively.

b)       Call a general meeting when, in their opinion based on their examination, circumstances have raised or are likely to rise, which endanger the existence of OSD.

 

The audit report of the external auditors shall contain, inter alien, explanations and information that:


a)       The audit was carried out in accordance with Ethiopian Birr and regulations currently in force and following recognized and accepted auditing principles and procedures;

b)       The books, accounts and vouchers, OSD have been examined in the audit;

c)       All information and explanation required for the purposes of the audit were obtained;

d)       Proper books of account have been kept by OSD in their opinion and so far as appears from the audit examination; and

e)       The accounts give a true and fair view of the state of OSD’s financial situation

 

The   appointment  and   responsibilities   of the   external   Auditors  are provided for in the statute of OSD.

 

 

13.             Number of Staff Required

 

 

S/N

Position

Number of staff

required

Accountable to

1

Executive Director

1

Board

2

Secretary Cashier

1

ED

3

Program Coordinator

1

ED

4

Program Officer

3

PC

5

ME&L Officer

1

ED

6

Project Officer

6

Program Officer

7

Finance and Administration Officer

1

Board & ED

8

Driver

1

Finance and admin

9

Messenger/cleaner

1

Finance and admin

10

Guard

2

Finance and admin

 

Total

18

 


 

 

General Assembly

 

 

 


Board


External Auditor


 

 

 

 

Executive Director

 


 

 

Secretary Cashier


 

 

 

ME&L

Officer


Finance & Administration Officer


 

 

Program Coordinator

 

 

 

 

 

 


Program Officer


Project Officer


Driver


Messenger/ Cleaner


 

Guard


 

 

 

 


CHAPTER IV

JOB DESCRIPTIONS FOR STAFF MEMBERS

 

14.             Job Descriptions Applicable to All Staff Members

 

·        Thoroughly familiarize himself/herself to the organizational values and principles of OSD.

·        Carry out his/her functions in line with the principles, procedures, and guidelines of OSD as enshrined in the statutes, the Administration Manual and other directives issued by the Board and/or the Executive Director.

·        Ensure that planned activities are carried out in line with the annual plan and budget approved.

·        Monitor and evaluate the implementation of activities carried out within the programs and participate in the monitoring and evaluation of all programs.

·        Provide monthly reports on his/her performance to the relevant Program coordinator (for program staff) and to the officer for Finance and administration (for administrative staff).

·         Discharge the specific duties and responsibilities of his/her position and such other duties and responsibilities as may from time to time be assigned to him/her by the Executive Director as specified under article 25 of this manual.

 

15.             Job Descriptions Applicable to All Program Staff Members

 

·        Work for the empowerment of poor, women and other marginalized Ethiopians.

·        Work for the improvement of the accessibility and quality of basic socio-economic service to poor, children, women and other marginalized groups.


·        Promote corporate social responsibility among government organs, the private sector and the society at large.

·        Prepare or cause to be prepared research studies on his/her assigned program.

·        Identify resource persons and consultants who would carry out intended research and training active

·        ities and supervise the performance of such persons.

·        Collect publications and research outputs relevant to the assigned program.

 

16.             Job Descriptions for Program Staff Members

 

16.1           Job Descriptions of Program Coordinator

 

Position Title             : Program Coordinator

Reporting to              : The Executive Director

Principal Functions: Under the overall administrative and professional direction and supervision of the Executive Director, plan, organize, and coordinate all programs; design, develop, monitor and evaluate the activities which are to be carried out under OSD.

Duties and Responsibilities:

·        Plan, organize, coordinate, implement, monitor and evaluate the overall program activities of the organization.

·        Carry out qualitative and quantitative research independently and/or with a team of researchers.

·        Design relevant term of references as well as coordinate, lead and supervise the activities of research of program officers, project officers and trainers.


·        Organize, coordinate and facilitate advocacy workshop.

·        Coordinate, organize and undertake training activities for the target beneficiaries as well as selected private sector members and government organs.

·        Oversee the production of quarterly newsletters, bi-annual magazines and other relevant publications of the organization.

·        Ensure the mainstreaming of issues of the poor, women and other marginalized societies in all activities of the programs.

·        Formulate quarterly and monthly operational plans and corresponding budgets in conformity with the approved annual plan and budget.

·        Prepares need assessment and baseline reports for the activities to be carried out within OSD.

·        Establish effective working relationships with individuals and institutions working with OSD and with relevant federal and regional government agencies.

·        In consultation with the Executive Director, organize workshops, discussions, meetings, seminars, experience sharing and monitoring visits to areas where program activities are carried out.

·        Gather data and information to serve as input in developing the annual and strategic plans of OSD.

·        Ensure that a user friendly and thorough filing and documentation system is maintained for all the programs.

·        Ensure that critical reports are prepared for completed activities with lessons learnt from carrying out the activities as well as recommendations on the future direction of planned activities.

·        Supervise and monitor, in particular through ensuring timely reporting, the performance of program staff members working for the assigned programs.


·        Prepare consolidated monthly, quarterly, bi-annual and annual activity reports for programs of OSD.

·        Develop reporting, monitoring and evaluation guidelines and procedures for programs and activities of OSD.

·        In consultation with the Executive Director, represent OSD in meetings with other agencies.

·        Design, and upon approval implement or supervise, systems and procedures for the development of the strategic plan of OSD.

·        Ensure the quality and timely preparation and publication of educational materials and training manuals for any educational and training activity in the programs.

·        Gather data and information relevant to the program operations, procedures and rules of OSD and report on same with lessons and recommendations.

·        Design and upon approval supervise the implementation of systems to widen the membership of OSD.

·        Evaluating the performance of program staff members.

·        Ensure that all logistic arrangements are made and activities within the programs are carried out timely as stipulated in the approved annual plan.

·        Design appropriate assessment systems and tools to carry out needs assessment and baseline report for the implementation of the program and implement same upon approval.

·        Ensure the timely preparation and publication of the report on the needs assessment, and follow-up the recommendations of the report.

·        Advise the Executive Director on the overall program planning and implementation processes.


·        Perform other related duties as required.

 

16.2     Job Descriptions of Program Officer

 

Position Title   : Program Officer

Reporting to    : Program Coordinator

Main Function: Under the administrative and professional direction and supervision of the Program Coordinator, be responsible for the planning, organizing, coordinating, implementing, monitoring and evaluating of program activities.

 

Specific Responsibilities:

·        Carry out qualitative and quantitative researches independently and/or with a team of researchers.

·        Ensure the mainstreaming of issues of the poor, women and other marginalized societies in all activities.

·        Discharge as appropriate the responsibilities common to all program staff.

·        Carry out the appropriate general responsibilities of Program Coordinator in relation to activities of program planning, organizing, coordinating, implementing, monitoring and evaluation.

·        Develop tools and systems to monitor and evaluate program activities of OSD.

·        Develop systems and tools to evaluate the effectiveness of the educational materials, manuals and publications of OSD, implement same upon approval and present reports, lessons and recommendations.


·        Make all logistic arrangements for the timely implementation of program activities in accordance with the approved annual plan and budget.

·        Make all possible arrangements for the timely publication of manuals, educational and other materials.

·        Design and implement systems and trainings to develop the writing and facilitation skills of all program staff and provide them with advice and assistance in preparing reports and other writing.

·        Assist the Executive Director and Program Coordinators in managing and supervising program activities.

·        Undertake/follow up the training and capacity building needs assessment of communities and implementing agencies.

·        Identify the relevant institutions that could work with OSD.

·        Organize, execute and follow up training programs, workshops, seminars, conferences, etc., when approved.

·        Make sure that awareness is created among communities and the general public about corporate social responsibility and other issues OSD work on.

·        Ensure that activities of OSD are properly documented.

·        Responds to quires from communities, implementing agencies, voluntary organizations and the general public about the objectives of OSD.

·        Make sure that relevant information is gathered from similar organizations and activities for the purpose of sharing experiences.

·        Organize and execute the preparation of periodic plan of activities and budgets for OSD.


·        Organize and execute the preparation of periodic reports concerning the program activities of OSD.

·        Perform other related duties as required.

 

16.3     Job Descriptions of Project Officer

 

Position Title  : Project Officer

Reporting to   : Program Coordinator

Main Function: Under the administrative and professional direction of the Program Coordinator, be responsible to plan, organize and conduct or cause to be conducted all activities of program planning, implementing, monitoring and evaluating.

 

Specific Responsibilities:

·        Carry out appropriate general responsibilities of program staff in relation to activities of program planning, organization, implementation, monitoring, evaluation and reporting.

·        Make all logistic arrangements are made and activities within the program are carried out timely.

·        Maintain the evaluation reports of program activities and participate in such evaluations.

·        Plan and organize in-house training on planning, monitoring, reporting and evaluation of program activities to all staff members.

·        Participate in developing and carrying out human resource development and training plan.

·        Assist the Program Coordinator and Program Officer in discharging all responsibilities.


·        Discharge the common responsibilities of all program staff as appropriate.

·        Collect, compile and analyze qualitative and quantitative information in relation to program activities of OSD.

·        Identify best practices or experiences of program activities of OSD and other’s.

·        Assist the program officers and program coordinator in the preparation of work programs, budgets and periodic reports.

·        Assist in awareness creation among communities and the general public about the objectives and activities of OSD using different mechanisms.

·        Provide necessary data when requested by supervisors and other concerned bodies.

·        Perform other related duties as required.

 

16.4             Job Descriptions of Monitoring, Evaluation & Learning Officer

 

Position Title           : ME&L Officer

Reporting to             : Executive Director

Principal Function:

 

 

Specific Responsibilities:

17.             Job Descriptions for Administrative Staff Members

 

17.1        Job Descriptions of Secretary Cashier

 

Position Title            :   Secretary Cashier

Reporting to             :   The Executive Director


Principal Functions :  Providing  secretarial  functions  to  the

Executive Director, serving as a cashier for OSD and handling OSD's secretariat office functions; routes incoming and outgoing mails; arranges meeting and appointments to the Executive Director; handle all activities related to visitors.

 

Specific Responsibilities:

·        Handle OSD's secretarial office functions such as general communication, correspondence, telephone and fax messages.

·        Receives visitors to the office of the Executive Director, arrange appointments as required with partners, government bodies, and others.

·        In collaboration with the program co-ordinator and the program officers handle all practical matters related to visitors and to public relations.

·        Transmit messages, instructions, circular, reminders, etc from the office of the Executive Director to all staff members.

·        Maintain proper records of incoming and outgoing correspondence and files documents in a systematic manner to enable easy and quick reference in line with the approved filing system.

·        Set up and maintain a system for mail and paper handling within OSD and ensure that all mail and document flow smoothly.

·        Develop and maintain a filing system for OSD.

·        Maintain lists of addresses of agencies and appropriate ministries with which contacts are made.

·        Ensure the availability of office supplies at all times


·        Receive cash and/or check against cash receipts, deposit collected money in the bank and draw cash from the bank.

·        Record cash received and deposited on daily basis and prepare collection and deposit reports.

·        Conduct cross reference bank deposit slips and/or check deposits against cash and/or check receipts to which they relate.

·        Disburse authorised payments from petty cash after examining the validity of the payment vouchers and other supporting documents.

·        Pay authorised advances for purchases, transportation, support and projects in accordance with applicable advance forms.

·        Record daily petty cash payments chronologically.

·        Count petty cash on hand daily and reconcile the balance plus suspense vouchers with the petty cash register balance.

·        Notify his/her supervisor of overage or shortage incurred.

·        Request for replenishments by presenting the completed and signed petty cash request form with all supporting documents.

·        Notify the staff for settlement of previously withdrawn funds and inform same to his/her immediate supervisor for action.

·        Submit  reports   of receivables    and   payables   as   and  when requested by his/her supervisor.

·        Send quotation requests for suppliers and collect price invoices

·        Prepare payment requests and pay for purchased goods.

·        Ensure the arrival of goods and documents on time.

·        Collect goods and deliver them to OSD.

·        Keep records and files of procurement in a systematic manner.

·        Perform all activities in relation to procurement of goods.


·        Perform any other related duties as directed by the Executive Director and Finance and Administration Officer.

 

17.2          Job Descriptions of Finance and Administration Officer

 

Position Title         : Finance and Administration Officer

Reporting to           : The Board and Executive Director

Principal Functions: Under the general supervision of the Board

and Executive Director responsible for planning, organising, directing and coordinating the overall financial and administrative functions of OSD; formulating and developing financial and administrative policies, systems and procedures, i.e. budgeting, common support services, and personnel.

 

Specific Responsibilities:

 

·        Ensure that the operational plans and budget of OSD are prepared and approved duly and timely.

·        Ensure that financial and administrative reporting deadlines to the Board and other bodies are respected.

·        Approve all advances, checks, and petty cash payments which are within his/her authorized signatory limits.

·        Advise the Executive Director on general financial issues such as the effective utilization of available cash.

·        In collaboration with the Program Coordinator, ensure that funds are administered in line with approved annual plan and budget as well as the terms and conditions of agreements with donors.


·        Establish and be responsible for an internal control system to safeguard OSD's transactions and all expenditures.

·        Prepare up to date financial and administrative records and reports to authorized users.

·        Ensure the existence of up to date personnel policies, rules and regulations that will enable OSD to attract, train, motivate and retain its employees.

·        Ensure that OSD employees are administered in accordance with the principles, procedures, and guidelines specified in the Administration Manual.

·        Ensure that adequate mechanism exists to safeguard the properties of OSD

·        Ensure timely replenishment and maintenance of appropriate financial records and supporting documents.

·        In collaboration with the Program Coordinator, coordinate the preparation of annual budget and work plan; undertake the final consolidation of the budget and on approval disseminates budget information to concerned bodies.

·        Ensure the preparation of monthly, quarterly, biannual and annual financial reports for the Executive Director, the Board and other financiers.

·        Establish systems and procedures for all purchases and ensure that all purchases are controlled through an adequate planning and budgeting system.

·        Develop and implement appropriate procedures for purchase requisition, receiving, storage and issuance, inventory, counting and reporting.

·        Ensure the correctness of cash balance in accordance with weekly collections and deposits.


·        Ensure that timely payments are made in settlement of OSD's obligations.

·        Establish and be responsible for a proper financial system that can provide (a) accurate, current and complete disclosure of financial transactions, (b) identify sources and application of funds in accordance with the principles, procedures and guidelines of OSD as well as with acceptable accounting and auditing standards.

·        Ensures that separate financial records are maintained for each program and for each donor to OSD.

·        Prepare for all financial transactions an analysis code and account code using OSD's program codes and chart of accounts.

·        Prepare monthly payroll.

·        Arrange and follow up changes in check signatories of OSD.

·        Ensure that taxes and insurance payments and collections are handled on time.

·        Ensure the maintenance of proper accounting records of OSD's property.

·        Ensures that copies of bank statements, cancelled checks and bank reconciliation statements are properly maintained.

·        Regularly check and follow up that cash transfers are properly deposited and verify that bank accounts are reconciled with deposit records.

·        Ensure that monthly bank account balances in the ledger are reconciled with bank statement balances.

·        Establish an imprest petty cash system.

·        Serve as liaison with external auditors.


·        Prepare responses to audit findings and follow up the implementation of audit recommendations.

·        Review budgetary reports for significant variation between budgeted and actual figures and formulate appropriate remedial actions.

·        Ensure that all budgetary adjustments and revisions are applied before they are recorded.

·        Perform other related financial and administrative activities as directed by the Executive Director.


17.3          Job Descriptions of Driver

 

Position Title             : Driver

Reporting to              : Finance and Administration Officer

Principal  Functions:  Under  the  overall  and  administrative

supervision of the Finance and Administration Officer, drive vehicles to transport OSD personnel, goods and carry out errands.

 

Specific Responsibilities:

 

·        Check the vehicle at the start of each day for the general conditions of the vehicle, check coolants (oil, water) fuel level, tyre conditions and drive the vehicle with maximum safety and care and according to traffic regulations.

·        Transport goods, equipment, tools and other materials of OSD from place to place.

·        Pick up and meet persons according to schedules and instructions.

·        Perform miscellaneous errands.

·        Report accidents promptly.

·        Carry proper driving license at all times; renew it yearly or as required by the law.

·        Make routine services such as washing, cleaning and greasing; report any defective parts of malfunctions; keep and submits reports on fuel consumption, mileage, car use etc. using a log book or other formats provided for the purpose.

·        Perform other related duties as directed by the Finance and Administration Officer.


17.4          Job Descriptions of Guard

 

Position Title              :   Guard

 

Reporting to               :   Finance and Administration Officer

 

Principal  Functions:  Under  the  overall  and  administrative

supervision of the Finance and Administration Officer, ensure the physical security of the entire premises, equipment and other physical facilities of OSD, control unauthorised entry or exist of vehicles and people.

Specific Responsibilities:

·        Control unauthorised entry or exist of people and vehicles.

·        Tour about premises and examine gates, doors, and windows to ensure that they are securely locked.

·        Watch and report irregularities such as fire, broken water pipes and illegal entry of outsiders.

·        Provide reports on custodial or security matters during his/her assignment.

·        Handle with extreme care equipment entrusted to him/her.

·        Opens gates to allow entrance or exist for employees and other visitors.

·        Provide routine information to inquires of visitors and guide them to appropriate offices.

·        See to it that all lights are put out and offices properly locked before leaving the premises.

·        Perform other related duties as directed by the Finance and Administration Officer.


17.5          Job Descriptions of Messenger/Cleaner

 

Position Title               :   Messenger/cleaner

 

Reporting to                :   Finance and Administration Officer

 

Principal Functions  :  Under  he  overall  and  administrative

supervision of the Finance and Administration Officer, perform messengerial, custodial and manual work in cleaning offices and premises, and in providing canteen services.

 

Specific Responsibilities:

·        Clean offices, conference and toilet rooms, corridors, floors, side- walks and premises.

·        Waxes and polishes floors and furniture.

·        Wash and clean walls and windows.

·        Clean carpets and rugs.

·        Check sinks and toilets to ensure that they are in good working conditions.

·        Ensure careful handling of office equipment and machines.

·        Keep equipment and materials supplied for cleaning and canteen services in good order.

·        Collect, dispose and incinerate waste.

·        Run the canteen service.

·        Collect payments due for services supplied through the canteen.

·        Ensure that the canteen is sufficiently stocked.

·        Report on the services and finances of the canteen.

·        Operate duplicating, copying and binding machines.

·        Run errands within the office.

·        Receive and make telephone calls in the absence of relevant staff.

·        Perform other related duties as required.


CHAPTER V

Minimum Requirements and Salary Scale for

Staff Positions

1.                Minimum Requirements for staff positions

 

S/N

Position

Minimum Qualification

Minimum Work

Experience

S/N

General

Relevant

1

Executive Director

Bachelor's degree in relevant

field

12 years

1

Executive Director

Post graduate degree in relevant

field

10 years

 

2

Program Coordinator

Bachelor's degree in relevant field

8 years

2

Program Coordinator

Post graduate degree in relevant

field

6 years

 

3

Program Officer

Bachelor's degree in relevant

field

6 years

3

Program Officer

Post graduate degree in relevant

field

4 years

 

4

M&E Officer

Bachelor's degree in relevant

field

4 years

4

M&E Officer

Post graduate degree in relevant field

2 years

 

5

Project Officer

Bachelor's degree in relevant field

2 years

5

Project Officer

Post graduate degree in relevant field

0 years

 

6

Fin and Admin officer

Bachelor's degree in accounting

or business management or other relevant field

6 years

6

Fin and Admin officer

Post graduate degree in accounting, business management or other relevant

field

4 years

 

7

Secretary Cashier

Diploma in secretarial science and office management or other relevant field

6 years

7

Secretary Cashier

8

Driver

Driving license, 10th grade complete plus diploma auto

mechanic or other related field

3 years

8

Driver

9

Cleaner/

Messenger

10th grade complete

Nil

9

Cleaner/

Messenger

10

Guards

8th grade complete, and

physically fit

Nil

10

Guards


 

 

2.                 Salary Scale and Rank for Administrative Staff Positions

 

S/N

Position

Scale for Years of Additional Service with OSD/Rank

0/I

1/II

2/III

3/IV

4/V

5/VI

6/VII

 

 

1

 

Guards Messenger/cleaner

 

 

1800

 

 

2000

 

 

2200

 

 

2400

 

 

2600

 

 

2800

 

 

3000

 

2

 

Drivers

 

3000

 

3300

 

3600

 

3900

 

4200

 

4500

 

4800

 

3

 

Secretary Cashier

 

3000

 

3300

 

3600

 

3900

 

4200

 

4500

 

4800

 

4

 

Finance and Administration Officer

 

6400

 

6700

 

7000

 

7500

 

7900

 

8400

 

9000


 

 

 

3.                 Salary Scale and Rank for Program Staff Positions

 

S/N

Position

Scale for Year of Additional Service within OSD/Rank

0/I

1/II

2/III

3/IV

4/V

5/VI

6/VII

1

Project Officer

5500

5800

6200

6700

7300

8000

8800

2

Program Officer

6400

6700

7000

7500

7900

8400

9000

3

Program Coordinator

8000

8300

8700

9200

9800

10500

113000

4

M&E Officer

6400

6700

7000

7500

7900

8400

9000

5

Executive Director

15000

15500

16100

16800

17600

18500

19500


4.                 Salary Scale and Rank Application

·        The salary scale and rank for staff positions shall be applied after the date of the approval of the Board.

·        The Executive Director shall make necessary adjustments in salary, positions and rank of the existing staff.

·        Annual salary scale increments and promotion in title will depend on the availability of funds and periodic performance appraisal results of the employee.

·        The starting salary and position of a new employee will be negotiated and determined at the time of employment on the basis of his/her educational background and working experience by the Executive Director with consultation of the Management Committee.


CHAPTER VI

HUMAN RESOURCE POLICIES AND REGULATIONS

 

SECTION I - GENERAL

 

ARTICLE 1 - SHORT TITLE

 

This policy and regulation may be cited as the "Human resource Policies and Regulations of OSD”.

 

ARTICLE 2 - DEFINITIONS

 

2.1              "Board" shall mean the Board of OSD.

2.2              "Employer" shall mean Organization for Social Development (OSD).

2.3              "Executive Director" shall mean the Executive Director of OSD.

2.4              "Employee" shall mean a person who concludes a contract of employment with the employer. A contract of employment shall be deemed formed where a person agrees directly or indirectly to perform work for and under the authority of an employer for a definite or indefinite period or piece work in return for wage.

2.5              "Relevant Law" shall mean the Labour Proclamation No. 377/2003.

 

ARTICLE 3 - SCOPE OF APPLICATION

 

3.1              The Human Resource Policies and Regulations of OSD shall be applicable to all employees of OSD.

3.2              Unless   expressly stated    to   the   contrary,   these   policies   and regulations shall be applied to the Executive Director of OSD.

 

 

 

 

SECTION II EMPLOYMENT REQUIRMENTS


ARTICLE 4 - PRINCIPLE

 

To provide OSD high quality employees for employment, recruitment efforts are geared towards hiring qualified employees who have potential to expand their skills, knowledge and values to the Organization. The selection process is a competitive process, based up on job-related qualifications. No discrimination is permitted due to race, sex, ethnic, disability or religion. Notwithstanding this, OSD will strive for a well balanced staff composition in terms of gender.

 

ARTICLE 5 VACANCY ANNOUNCEMENT AND RECRUITMENT

5.1              The Board and the General Assembly shall determine vacant positions and corresponding remuneration in the annual plan and budget of OSD upon presentation of the Executive Director.

5.2              The Executive Director, when necessary, may employ additional employees for new projects on positions not determined by the General Assembly and the Board on annual plan and budget.

5.3              The employment period shall be in accordance with the life time of the project and shall be determined by the Executive Director. Such employment shall be conducted only when it is urgently needed and funds are available to fully cover the necessary remuneration. In the provision of this regulation, remunerations shall be determined by the Executive Director with the consultation of the Management Committee.

 

ARTICLE 6 - NOTICE OF VACANCY

 

6.1              A vacancy shall be deemed to exist only after the need for an employee is justified and the necessary budget provided for. Vacancies shall be filled through lateral transfer of a current employees or promotion of personnel already employed or recruitment from outside.

 

6.2              Every vacant position shall be made public for at least three days by means of publication considered appropriate by the Executive Director in consultation with the finance and administration officer.


6.3              Such notice of vacancy shall include but not limited to the title and pay range of the position, the opening and closing date of the application period, educational qualification and work experience requirements, place of work and type of employment.

6.4              Recruitment shall be effected to provide equal employment opportunity for all applicants and consistent and modern methods of recruitment shall be utilized to attract qualified personnel at all times.

 

ARTICLE 7 - SELECTION

 

7.1              Suitable applicants shall be screened and selected on the basis of qualification, experience, ability and willingness to undertake duties co-operatively.

7.2              In accordance with the peculiarities of the vacancy concerned, an examination shall be administered to the selected candidates. Such examination may include a written/performance test, and/or interview.

7.3              Applicants to any staff positions, whether it is for program or administrative staff, shall first be short listed and screened by the Management Committee whether to sit for interview and/or written examination. Based on the results of the selection process, the committee shall make a recommendation to the Executive Director regarding the suitability of the applicants for the vacancy. The Executive Director shall decide on the applicant whether to be employed or not taking into account the results of interviews, examinations and the recommendation of the Management Committee.

 

ARTICLE 8 - FORMALITIES BEFORE EMPLOYMENT

 

The selected applicant shall produce appropriate educational qualification and work experience evidences, and a medical certificate to determine his/her fitness for the employment as required.

 

SETION III - TERMS OF EMPLOYMENT

 

ARTICLE 9 - CONTRACT OF EMPLOYMENT


9.1              The selected applicant shall enter into contract of employment with the employer for definite period. The period of employment shall be decided by the Executive Director in consultation with the Management Committee. The contract of employment shall specify the type of employment and place of work, the rate of wages, method of calculation thereof, manner and interval of payment and duration of the contract.

9.2              The contract of employment shall enter into force as of the date of signature by the Executive Director or such other date as specified in the contract itself.

9.3              All employment shall be subject to probation period of forty- five days. Probation period is a trial period during which time a new entrant is closely supervised to determine his competence for the post for which he was selected. It is the responsibility of the probationer to carry out his assigned duties to the complete satisfaction of the employer.

9.4              An employee re-employed by OSD for the same job shall not be subject to probation.

9.5              An employee on a probation period shall have the same rights and obligations that an employee who has completed his probation period has.

9.6              If the employee proves to be unfit for the job during his probation, the employer can terminate the contract of employment without notice and being obliged to pay severance pay or compensation.

9.7              An employee on probation may terminate his contract of employment without notice.

9.8              These regulations shall be deemed to be an integral part of the contract of employment.

 

ARTICLE 10 - OBLIGATION OF THE EMPLOYER

 

The employer shall, in addition to special stipulations in the contract of employment, have the following obligations:

a)          To provide work to the employee in accordance with the contract of employment;


b)          To pay the employee salary and allowances in accordance with the contract of employment;

c)          To respect the employee's human dignity;

d)          To keep a record containing relevant particulars about each employee, and

e)          Upon termination of the contract of employment or whenever the employee so requests, to provide a certificate stating the type of work the employee performed, the length of service, the basic salary s/he was earning and his/her character.

f)           To provide job description/term of reference to each employee.

 

ARTICLE 11 - OBLIGATIONS OF THE EMPLOYEE

 

Every employee shall have the following obligations:

 

a)             To perform in person the work specified in the contract of employment.

b)            To follow instructions given by the employer based on the contract of employment.

c)             To handle with due care all materials, instruments and tools entrusted to him/her for work.

d)            To report for work in time in fit mental and physical conditions.

e)             To maintain at all times the OSD staff code of conduct.

f)              Not to disclose to any person, other than in discharge of his/her official duties and through official channels any information gained in the course of his/her official duties or otherwise, unless such information is of generally known nature.

 

ARTICLE 12 - JOB DESCRIPTION/TERMS OF REFERENCE

 

a)               Job description/terms of reference shall be prepared and issued to each employee by the Executive Director at the time of employment or at any time thereafter and it shall form part of the contract of employment.


b)              The job description/terms of reference to be issued to employees shall be based on the job descriptions stated in the Administration Manual of OSD.

c)               Contents of the job description/terms of reference may be modified or amended as required by the Executive Director.

 

SECTION IV – WORKING HOURS AND PLACE OF WORK

ARTICLE 13 - TIME AND DAYS OF WORK

 

a)               Employees' time and days of work shall be as follows.

 

Days

 

working time

Monday – Friday

Morning

8:00 am – 12:00 am

 

Afternoon

13:00 pm – 17:00 pm

 

b)              An employee may be asked by the Executive Director or a supervisor to work overtime at any time where this is called for by the urgency of the work to be done. No overtime payment shall be made. However, the employee is entitled to get an equivalent time off in a manner that does not negatively affect the work of the employer.

 

ARTICLE 14 - NORMAL PLACE OF WORK

 

The normal place of work of each employee shall be at the head office of the Employer in Addis Ababa or such other place as prescribed in the contract of employment. However, an employee may be transferred, on a temporary or permanent basis, elsewhere if the interest of the Employer requires so.

 

ARTICLE 15 - OFFICIAL TRAVEL

 

1.           An employee may be required to travel outside the normal place of work on official business travel, which is approved in advance by the Executive Director.

2.           An employee on official business travel outside Addis Ababa but within Ethiopia shall be entitled to claim:


a)             Public transportation fare for land transportation or air fare in economy class and airport tax for air travel;

b)            Payments for taxi fare;

c)             Payment for duty telephone calls; and

d)            Payments to cover costs necessary to discharge official duties.

3.             A daily subsistence allowance Birr 300/day will be paid to all employees on official travel outside Addis Ababa but within Ethiopia. The hotel room cost of not more than 600 shall be settled with production of legal receipt

4.             Employees on official travel outside Ethiopia shall be entitled to a daily subsistence allowance USD 200. The amount can be more if the cost of living of a particular city is known to be more

a)             Any per-diem for an official stay outside Ethiopia exceeding 90 days shall be approved by the Board.

b)            It is being understood that the employer shall make any of the payments under this sub-article only when no other agency such as a funding organization covers the payments.

5.             A whole per-diem will be paid:

i)      For the day on which the travel begins;

ii)      For each subsequent day of the travel until the day of return; and,

iii)       For the day of return.

 

6.             Per-diem at half rate shall be paid if the travel is completed in one day and made within less than 50kms radius of Addis Ababa. Per- diem shall not be paid for works done in Addis Ababa.

7.             Travel costs will be advanced or reimbursed on presentation of relevant documents.

8.             Travel claims with receipts should be submitted as soon as possible and no later than seven working days after the travel.

9.             Travel advances shall be cleared, including verification of payments by the finance and administration officer within seven working days after the return of staff from field work.


10.         No additional advance shall be given before outstanding advances have been cleared.

11.         The Finance and administration officer may suspend payments of salary to staff failing to clear the advance within the period stipulated.

12.         Suspended salary payments shall be released only after clearing the cause of delay and securing official approval.

 

SECTION V - LEAVES

 

A leave is hereby defined as approved absence from work whether with or without pay. Employees shall be entitled to the following leaves.

 

ARTICLE 16 - PUBLIC HOLY DAYS

a)                 Employees shall be entitled a leave with pay on all legally declared public holy days under the relevant law.

b)                 Employees shall be entitled a leave next day of Ethiopian New Year, Easter and Christmas for Christians and Muslims, and also Arafa, Mewled and Id Alfetir exclusively for Muslim employees.

c)                 Employees shall be also granted afternoon leave with pay on the eve of Meskel and Timket.

 

ARTICLE 17 – ANNUAL LEAVE

a)                 Employees shall take their annual leave in accordance with a leave schedule approved by the Executive Director up on presentation of supervisors in the course of the calendar year in which it becomes due. The leave schedule, thus prepared, shall as far as possible take into account;

 

i)         the wish of the employee, and

ii)       the need for maintaining the normal functioning of the employer

b)                 Where there are special circumstances, which requires the absolute presence of the employee, the Executive Director may decide that the annual leave be post pond to next year.


However, any leave post pond in accordance with this sub- article shall not be post pond for more than two years.

c)                 The Executive Director may for reasons dictated by the work conditions of the employee, or where unforeseen circumstance arises, recall an employee on an annual leave. The employer shall defray the transport expense incurred by the employee as direct consequence of his/her being recalled.

d)                 An employee who is recalled from leave shall be entitled to a payment covering the reminder of his/her leave.

e)                 An employee who has a service of one year with OSD is entitled to get a leave of 18 working days. An additional one day shall be added for every year worked at OSD. In some cases, to the discretion of OSD, when a new applicant is found experienced and qualified for a vacant position, her/his years of service outside OSD may be considered in the entitlement of annual leave days.

f)                  Annual leave may not be accumulated for more than two consecutive years. An employee whose contract of employment terminated is entitled to receive payment for the leave he has not taken.

g)                 Employees who seek leaves other than annual leave shall notify their supervisor and the Executive Director in advance and/or produce the necessary supporting evidence.

 

ARTICLE 18 – SICK LEAVE

 

a)                 Each employee who is unable to work due to illness or injury shall inform the employer within 24 hours or at the earliest opportunity about the reasons for absence.

b)                 All sick leaves for more than any three consecutive days within a week, or any five days within a month, or any ten days within a year shall be certified from a qualified medical practitioner.

c)                 All sick leaves without medical evidence shall be filled on the leave form for monitoring purposes.


d)                 Employees are required to present original sick leave documents for the re-imbursement of the money paid to hospitals from insurance company. The copy of the sick leave document should be attached with personal files of the employee and the original for the Insurance Company.

e)                 Certified sick leave shall be paid as follows.

i)                   Full pay for the first two months

ii)                Half pay for the next two months

iii)              No payment for the next two months

f)                  The contract of employment of an employee who is on sick leaves for more than six months shall be terminated automatically.

 

ARTICLE 19 – MARRIAGE LEAVE

 

a)                 An employee shall be granted five days leave when he/she concludes marriage in Addis Ababa.

b)                 An employee shall be granted seven days leave when he/she concludes marriage out side Addis Ababa.

 

ARTICLE 20 – MOURNING LEAVE

 

a)                 An employee shall be granted three days leave when his/her spouse or descendants or ascendants die in Addis Ababa.

b)                 An employee shall be granted five days leave when his/her spouse or descendants or ascendants die out side Addis Ababa.

c)                 An employee shall be granted one day leave when by affinity or consanguinity a second degree relative dies.

 

ARTICLE 21 – MATERNITY LEAVE

 

Maternity leave shall be granted to female employees in accordance with article 88 of the labour proclamation No. 377/2003.

 

ARTICLE 22 – STUDY/EXAMINATION LEAVE


a)                 An employee may be granted three days leave to attend a study program approved by the Executive Director.

b)                 An employee may be granted a paid study leave for six months or above only when the study program is approved by the Board.

c)                 An employee shall be given special leave with pay for the period of time that an examination is held. Provided however the employee produces appropriate document from the institution organizing such examination.

 

ARTICLE 23 – COURT ATTENDANCE AND POLICE SUMMON

 

An employee who has been summoned by any court or police station for testimonial or investigation shall be granted leave with pay on the production of document compelling attendance.

Furthermore,

a)     An employee shall be entitled to leave without pay for up to 30 consecutive days in a year in the case of exceptional and serious events upon the approval of the Executive Director.

b)     An employee is expected to present the cause for leaves before the leave starts. In special circumstance, where this is not possible, the employee is required to communicate the problem on the date when the leave starts in person or through telephone or messenger.

c)     An employee who is absent without communicating the cause, except in extraordinary circumstance, shall be considered absent without due cause. This also applies to sick leaves.

d)     Leaves shall be granted on request only after making sure that the employee doesn't have work in his/her hands. The relevant supervisor or the Executive Director shall decide whether the request of the employee deserves the granting of leave.

e)     Tea breaks out of the compound are not permitted owing to the availability of the service in OSD compound. In special circumstances, if the tea break is to be out side of the OSD compound, it shall not exceed 30 minutes.


f)      An employee shall be entitled to half a day of leave after a minimum of five days of a field trip outside Addis Ababa including days of travel.

 

SECTION VI STAFF DEVELOPMENT AND TRAINING

 

1.      Training of employees shall be conducted based on the specific needs of the Employer and subject to the availability of funds.

2.      Staff training period not exceeding 90 days shall be approved by the Executive Director. Staff training period exceeding 90 days shall be approved by the Board up on presentation of the Executive Director.

3.      The manner in which training leave is to be granted, the form and extent of the financial assistance to be given and the corresponding obligations of the employee who is to attend the training shall be spelled out in a separate agreement to be concluded with the employer.

4.      The Training Guidelines in this Administration Manual shall be deemed to be an integral part hereof.

 

 

SECTION VII - POSITION, RANK, REQUIREMENTS AND

SALARY SCALE

 

ARTICLE 24 - POSITION AND RANK OF EMPLOYEES

 

24.1             Every full time staff member shall be employed in a position and with a rank corresponding to his/her educational qualification, experience before and after joining OSD and skills necessary to discharge the responsibilities calling for the position.

24.2             The starting position of a new employee will be negotiated and fixed at the time of employment by the Board in the case of the Executive Director, and by the Executive Director, in the case of all other positions. The Executive Director shall be advised by the Management Committee in negotiating the salary, position and rank of recruits of both a program and administrative staff positions.


24.3             The decision on the salary, position, and title of a new employee shall be based on formal work experience prior to joining OSD and gained after the attainment of the minimum educational qualification; demonstrated skill and competence; academic qualification; and, the availability of other candidates for the job.

 

ARTICLE 25 - ACTING AND ADDITIONAL POSITIONS

 

25.1         The Executive Director may assign a staff member with qualification, skills and experience on a vacant position in an acting capacity for a period not exceeding one year where:

a)          It is difficult to find a candidate for any position who fulfils the minimum requirements for the position; or

b)          The Executive Director is convinced that an employee of a lower position can discharge the responsibilities of a vacant position.

25.2         The Executive Director may assign any staff member to discharge the responsibilities of a vacant position in addition to the responsibilities of her/his position when convinced that the work load in the vacant position does not require the employment of an additional staff and funds necessary for the position are not available or committed.

 

25.3             In the cases under paragraph (25.1) and (25.2) above,

a)            Where the present salary of the employee is lesser than the salary for the first rank of the vacant position;

b)           Depending on the availability of funds and the workload of the additional position;

The employee assigned to discharge the responsibilities of the additional position, or to assume the acting position may be paid an additional position allowance the amount of which shall be determined by the Executive Director without exceeding the amount of half the difference between the present salary of the employee and the salary of the first rank of the vacant position.


25.4         An employee in an acting position shall be deemed to have fulfilled the minimum requirements for the position if she/he attains an average high performance during the probationary period. Where the employee fails to obtain such performance during the probationary period he/she will be deemed not to fulfill the requirements of the position.

 

ARTICLE 26 - SALARY

 

26.1         Every employee shall be entitled to salary corresponding to the position and rank he/she is employed for in accordance with the salary and minimum requirements schedule.

26.2         Salary shall be paid at the end of each European month. Each employee shall receive a monthly pay slip showing the amount and the tax for the month.

26.3         Deductions for income tax and for contribution to the provident fund shall be made before payment of salary is made. Deductions can also be made for unauthorized absence from work or for other reasons accepted by the employee.

26.4         A salary slip showing the amount of salary, the amount of deductions for income tax and for contribution to the provident fund, and the amount and the reason for any other deductions, and the net payment to be made to the employee shall be prepared at the end of each month and issued to all employees before the payment of salary.

26.5         The Executive Director may authorize advance payments of salary to any staff member under special circumstances. Such salary advances shall be cleared within the month in which it is given.

26.6         Project advance shall be cleared as soon as the project is completed.

26.7         In all cases, no additional advance shall be given before outstanding ones have been cleared.

26.8         Any advance payment to the Executive Director shall be decided in writing by the chairperson of the Board. The decision shall specify the reason for the advance payment and the time schedule for re- payment.


26.9         The salary to be paid to part time staff members shall be fixed by the Executive Director on the basis of the salary and minimum requirements schedule at the time of employment in consultation with the Management Committee.

 

SECTION VIII - PROMOTION AND DEMOTION

 

ARTILCE 27 PROMOTION

 

27.1          In as much as possible, employees of OSD will be given preference to assume new and promoted positions. The Executive Director shall determine, on the basis of the annual budget approved by the General Assembly, and in consultation with the Management Committee, if recruiting new staff is justified necessary or if existing staff can be promoted to cover the desired position.

27.2          Competence for the position, outstanding performance and seniority shall be the basic criteria for promotion of employees.

27.3          The selected employee may be required to perform the duties of the new position on a trial basis for a duration to be specified by the Executive Director, but not exceeding a year.

27.4          Promotion in rank or position shall be made by the Executive Director and confirmed in a letter of promotion. No promotion in rank and position shall be made from one position or rank to any other position or rank than the one immediately next to the rank or position held before promotion.

27.5          In determining the rank of a staff member promoted from one position to the next position the salary of the employee before promotion will be taken account of. The rank of the promoted staff will be the rank within the new position which has a scale immediately higher than the salary scale held before promotion.

27.6          No employment of new staff and no promotion in rank or title shall be made unless on the basis of the annual plan and budget approved by the General Assembly and the necessary funds are secured or committed. However, the Executive Director may


employ for a period of no more than six months a new staff to replace a staff member who is unable to discharge his/her duties.

27.7          Where there are urgent matters which need additional staff than those envisaged in the Annual Plan and Budget, the Executive Director may employ, for a period not exceeding six months, new program staff with the position of no higher than project officer, and administrative staff with the position of no higher than Finance and Administration officer. Employment under this paragraph may be extended for only one time of no longer than three months.

ARTICLE 28 - MINIMUM REQUIREMENTS FOR PROMOTION

 

28.1      A minimum of one year of service within OSD in one position, and a high performance in two successive staff appraisals shall be required to be promoted from the currently held position to another position.

28.2      The minimum years of service within OSD required in the salary schedule from one rank to another rank within the same position, and more than average performance as demonstrated in staff appraisal shall be required to be promoted from one rank to the next.

28.3      Once employed at OSD, only years of experience and results of staff appraisal within OSD will be taken into account in determining promotion in rank or position.

28.4      For the purposes of promotion the performance of an employee shall be measured on the basis of the results of the appraisal of staff performance. An average minimum of 75% is required to be promoted from one position to another. A minimum of 50% is required to be promoted from one rank to another within the same position.

28.5      Minimum requirements indicated in the schedule are merely minimum ones and do not confer an automatic entitlement to promotion. Promotion in rank within the same position will depend on the availability of funds and the more than average performance of the employee. Promotion in title will depend on the availability of funds, the high performance of the employee, and a vacancy that


needs to be filled in accordance with the annual plan and budget approved by the General Assembly.

 

ARTICLE 29 - DEMOTION

 

29.1       Where an employee scores less than 50% in two consecutive appraisals, he/she will be demoted to a position immediately below the one held before the demotion with the corresponding rank. Where the employee fails to attain more than 50% in the next appraisal, she/he will automatically be dismissed. Any employee who has failed to attain 50% in any five appraisals shall automatically be dismissed on the grounds of incompetence.

29.2         An employee may be demoted to a position immediately below the one held before demotion with the corresponding rank as a result of disciplinary fault.

29.3         Where an employee is demoted to a rank or position as a consequence of disciplinary action, or low performance, the years of experience with OSD will be calculated as if he/she were employed at the demoted position a new.

 

 

SECTION IX BENEFIT PACKAGES

 

ARTICLE 30 - LOAN

31.1         The Executive Director may, in special and justifiable situations, grant loans without having any consideration to provident fund.

31.2         The amount of the loan to be granted by the Executive Director shall not exceed the sum of two months salary of the employee. Loan requests will be made to the Executive Director.

31.3         Loans, in all cases, are to be approved and granted by the Executive Director in the case of an employee and by the chairperson of the Board, in the case of the Executive Director.

31.4         Loans given to employees shall be cleared within a year in which it is given.


31.5         No additional loans shall be given before outstanding ones are cleared.

 

ARTICLE 31 - INSURANCE

 

32.1         The Employer shall, provided necessary funds are secured, arrange to provide accident and medical insurance to employees employed in a contract for one year or more of duration.

32.2         A new anticipated endowment life insurance policy shall be bought for employees.

32.3         The medical insurance policy shall cover annual expenses up to

Birr 8,000, out of which:

   Up to Birr 480/day for hospital beds

   Up to Birr 1500 for examination

   Up to 2000 for eye glasses, and

Up to 2000 for dentures and/or dental fillings can be used. Details of the medical benefit scheme shall be provided in the insurance policy.

32.4         An employee who is in need of cash may take up to Birr 500 advance to get medical services up on the approval of the Executive Director. When the Insurance Company refunds the expenses, the employee shall immediately settle his debt.

 

ARTICLE 32 - TRANSPORTATION ALLOWANCES

 

33.1         Transportation costs incurred by an employee who travels on official duty inside as well as outside Ethiopia shall be covered by the employer. The means of transportation shall normally be decided by the employer, i.e., whether an employee should use air transportation, service or car or other means of transportation.

33.2         Transportation allowance which amounts Birr 500.00 shall be paid to employees to cover transport costs incurred for travelling from and to work place and home.

 

33.3         Transportation allowance shall be paid every month over and above the salary of the employee free of tax.


33.4         No transportation allowance shall be paid to the Executive Director, provided that he/she is entitled to use car with fuel.

 

 

ARTICLE 33 - SUPPLY OF UNIFORM FOR ADMINISTRATIVE STAFF

The employer shall supply the following uniforms to administrative staff on annual basis as follows.

35.1         For each of the guards

  1 blanket                       2 uniforms of cloth

1 pair of sheet                2 pairs of shoes

2 chemises                      1 rain coat

35.2         For each of the messenger/cleaners

   2 uniforms of cloth

   2 chemises

   2 pars of shoes

   2 over coat

35.3         For each of the drivers

   1 pair of shoes

   1 rain coat

SECTION X - EVAULATION AND DISCIPLINE

 

ARTICLE 34 - EVAULATION/EFFICIENCY REPORT

 

36.1              The first efficiency report of an employee who is on probation shall be rendered before the expiry of the initial probation period.

36.2              The efficiency report of an employee who has successfully completed the probation period shall thereafter be rendered on a six (6) months basis. The result of such a report will be kept in the employees’ personal file.

36.3              Six months evaluation of an employee shall be rendered by a supervisor to whom she/he is accountable and shall be approved by the Executive Director.


36.4              In calculating the average evaluation results of an employee, the aggregate of the results of the biannual evaluations shall be taken.

36.5              Evaluation of an employee shall be made on the basis of the following criteria:

a)     Activities carried out in the evaluation period as reported and checked in the monthly activity report of employees, the value of which will be determined and categorised depending on the nature of the work, the timeliness of its performance, and the quality of work.

b)     The competence and skill of the employee in discharging responsibilities including, but not limited to ability to work in co-operation with others, initiative and creativity, efforts at learning from experience from others, or from other educational sources and at integrating lessons into the job, and problem identification, analysis and solution,

c)     Personal conduct and behaviour at the place of work, and

d)     Willingness to promote and safeguard interest of OSD.

36.6              Each employee will be evaluated on the basis of the annexed format in this Administration Manual.

36.7              A person entrusted with the responsibility to render the evaluation report shall, after completion, discuss it with the concerned employee.

36.8              An employee who feels prejudiced or aggrieved by an evaluation conducted by a person other than the Executive Director has the right to appeal to the Executive Director against such evaluation. The decision of the Executive Director shall be final.

36.9              Where:

a)     an employee evaluated by the Executive Director is aggrieved by the results of the evaluation, and

b)     the particular evaluation with which the employee is aggrieved is sufficient in itself to result in the demotion or dismissal of the employee;


The employee may lodge a complaint against the evaluation of the Executive Director to a grievance hearing committee consisting of an employee selected by the aggrieved employee, another employee selected by the Executive Director, and an umpire selected by the two committee members.

 

36.10         The grievance hearing committee shall examine, re-evaluate or confirm the evaluation by the Executive Director as it deems appropriate after hearing both sides. The decision of the committee shall be final.

36.11    Evaluation reports shall be the basis for decisions regarding continuation of employment, training and promotion.

 

ARTICILE 35 - DISCIPLINARY FAULTS AND MEASURES

 

37.1         An employee who breaches any of his/her obligations under his/her contract of employment, these human resource policies and regulations or any other directive of OSD is deemed to have committed disciplinary fault. The nature of the fault, whether it is serious or non-serious shall be determined on a case by case basis.

 

37.2         Depending on the seriousness of the faults, the application of disciplinary measures shall be step by step and may include oral warning, written reprimand, fine, demotion and dismissal.

 

37.3         Non-serious faults may include but not limited to unwarranted absence from a job, non-compliance with instructions, intimidation of staff members, unwillingness to cooperate with others, gambling in the premises of OSD, conducting personal affairs while on duty, coming under the influence of alcohol or drugs to work, etc.

 

37.4         Serious faults may include but not limited to damage or loss of property due to negligence, violence, threats or fighting in the premises of OSD, theft of OSD’s property, fraudulent practices, falsification of OSD’s records and documents, bribery or other offence involving graft and corruption, intentionally giving false testimonies, disclosing of confidential information without authority, causing damage to OSD’s reputation, etc


37.5         Non serious faults, depending on their gravity shall entail oral warning, written reprimand, and where recurrently committed, fine the amount of which will be decided by the supervisor without exceeding 10% of the salary of the employee.

37.6         Serious faults, depending on their gravity shall entail written reprimand, fine from salary the amount of which will be decided by the supervisor without exceeding 20% of the salary of the employee.

37.7         Decision on the nature of faults and the disciplinary measure to be taken shall be taken after due hearing is given to the defaulting employee. Decisions entailing measures above written remand shall be made only after the employee has presented his case within one week of disciplinary proceedings being started. Decisions entailing demotion or dismissal shall be made only by the Executive Director.

37.8         Appeal from decisions entailing demotion and dismissal may be lodged to a grievance hearing committee consisting of two employees appointed by the appealing employee and the Executive Director and an employee selected as an umpire by the two committee members. The Committee shall examine the case and decide on any measure it considers appropriate after hearing both parties. The decisions of the committee shall be final.

 

SECTION XI - TERMINATION OF CONTRACT

OF EMPLOYMENT

 

ARTICLE 36 - TERMINATION BY THE EMPLOYEE

 

38.1        Any employee, who has completed his probation period, may at any time terminate his/her contract of employment upon giving one month's written notice to the employer.

38.2        Where, however, the employee has undertaken to work for a specified period as a result of obtaining training may be required to re-compensate the employer for any expenditure.

 

ARTICLE 37 - TERMINATION BY THE EMPLOYER


39.1         If the employee proves to be unfit for the job during his/her probation period, the employer can terminate the contract of employment without notice and being obliged to pay severance pay or compensation.

39.2         The employer may terminate the contract of employment without notice;

a)          When the employee commits a serious disciplinary fault in violation of the contract of employment, these policies and regulations, any directive issued by the Executive Director, or the relevant law; and

b)          When any of the grounds for termination by the employer without notice specified in the relevant law take place.

39.3             The employer may terminate the contract of employment with notice when any of the grounds for termination by the employer upon notice in accordance with the relevant law takes place.

 

ARTICLE 38 - NOTICE OF TERMINATION

 

Procedure for giving and period of notice for terminating a contract of employment shall be determined by having regard to the relevant laws.

 

ARTICLE 39 - SEVERANCE PAY AND COMPENSATION

An employee who wishes to resign from OSD shall be entitled to severance pay and compensation as are due to them in accordance with the decision of the Board and/or the General Assembly of OSD.

 

ARTICLE 40 - TERMINATION OF CONTRACT OF EMPLOYMENT BY OPERATION OF THE LAW

A contract of employment shall terminate by operation of the law on the following ground:

 

42.1         On the expiry of the period or on the completion of the work where the contract of employment is for a definite period or piecework.

42.2         When the employee is retired at the age of 65.


42.3         Upon the death of the employee.

42.4         When the employer ceases operation for lack of fund to undertake its activities, and

42.5         When the employee is unable to work due to partial or complete incapacity.

 

SECTION XII - FUEL CONSUMPTION, CAR WASH AND

MAINTENANCE

 

1.                  Fuel requisition for field works shall be made by a staff member. The staff member who made the requisition shall be there when fuel is purchased and conforms this by putting his/her signature at the back of the receipt.

2.                  Car washes/service requests should come from the driver and be inspected and approved by the finance and administration officer.

3.                  Maintenance of vehicles shall be only in companies where the cars are bought from.

 

SECTION XIII - FINAL PROVISIONS

 

ARTICLE 41- DELEGATION

 

43.1          Unless the context requires otherwise, all powers designated to the employer under these policies and regulations shall be exercised by the Executive Director in the case of all employees other than the Executive Director, and by the Board in the case of the Executive Director.

43.2          The Executive Director may issue any directive to implement these policies and regulations, or may delegate any of his/her responsibilities under these policies and regulations to any employee of OSD.

 

ARTICLE 42 - TRANSITORY PROVISION


44.1      Present employees of the employer shall be deemed to be employed in accordance with the policies and regulations of this Administration Manual.

44.2      The Executive Director shall make necessary adjustments in salary, positions and title of currently existing staff to conform to these policies and regulations.

 

ARTICLE 45 - ENTRY INTO FORCE

 

These human resource policies and regulations shall enter into force on the date of its approval by the Board of OSD.


CHAPTER VII

Code of Conduct for Staff Members of OSD

 

OSD, as a non-profit and non-governmental organization, expects its staff to conduct themselves at all times in a manner which preserves the good name of the organization, its political neutrality, credibility and independence. This code of conduct is a guide to the standard of behaviors and conduct that OSD expects of its employees. OSD has the right to take action, and impose penalties, as appropriate in cases of any infringement of the code of conduct, conditions of service or regulations or against any other activities of misconduct or carelessness in the performance.

 

Attendance:

Absence from work without a valid reason may render the employee liable for disciplinary action, including the possibility of termination of employment. An employee who wants to be absent from his regular work shall get the permission of his supervisor in advance. An employee who absented himself from work for emergency reasons shall inform his supervisor and the Executive Director about the cause for his absence on the next day.

An employee who is absent for five consecutive working days or ten working days in any period of one month or thirty days in a year without the permission of the employer shall be terminated from work.

An employee who is arrested, charged or convicted of any charges shall immediately inform his supervisor and the Executive Director about the whole situation.

Duties:

Employees shall at all times carry out their duties to the best of their ability. Poor performance as a result of the employee's negligence or carelessness shall constitute grounds for appropriate disciplinary action. An employee is expected to devote all his/her time and energy during the official working hours in the effective execution of his/her assignment for which he/she is paid.

Care of OSD property:

All employees shall take care of OSD's property and report damages immediately to the Executive Director.


Private use of telephone:

The OSD's telephone is primarily for official use. However, employees are allowed to make private local phones at any time in case of emergency.

 

Alcohol and drugs:

The consumption of intoxicating liquor is strictly prohibited during office hours, with the exception of social functions approved by the Executive Director. Any employee found on duty under the influence of such drink or drugs, may be immediately suspended from duty, and will face disciplinary action. Any use of narcotic drugs will be liable for instant dismissal.

 

Outside employment:

No Employees of OSD shall undertake or engage in any outside activity which would in any way destruct or impede his/her efficiency in the normal operation of his/her duties or which may arise conflict with his/her official duties. Notwithstanding this, employees of OSD may be engaged in outside employment by informing the Executive Director in advance.

 

Political activities:

Under no circumstances shall employees actively campaign in support of any political party, or display any political insignia or political written material on the premises of OSD, on or off duty. Such activity shall be deemed to be a disciplinary offence making the employee liable to termination of employment.

 

No employee is expected to use his/her official position to enhance his private interest.

 

An employee shall not demand or accept any commission or gratuity from the public in respect of services rendered or expected.

 

Any knowledge with regard to fraud and wrongful act that is planned or committed should be brought to the attention of the Executive Director.


CHAPTER VIII

GUIDELINES for Selection of Employees to

Training Programs

 

INTRODUCTION

 

This training guideline is prepared in order to make easy and simple the selection process of the internal staff of OSD for training both inside and outside the country.

 

Hereafter, in this guideline the term organization refers to the Organization for Social Development (OSD).

 

A scholarship in this context is defined as a training opportunity that is provided to OSD staff by external governments, international organizations, NGO's and other partners covering all the necessary costs for tuition, residence, medical, insurance, and round-trip air tickets without affecting or exposing the organization for any financial expenditures, or a training opportunity in line with the human resource development and training plan of OSD approved by the Board of OSD.

 

The scholarship nomination committee in this guideline is the Management Committee established by the Executive Director of OSD.

 

Unless otherwise defined in some other way, short term training in this guideline is training and/or a course of not more than three months duration.

 

Permanent staff members of OSD in this guideline are those individuals who are employed for duration of one or more successive years.

 

GUIDELINES FOR SELECTING STAFF MEMBERS FOR A TRAINING

 

1.             For better utilization of the training opportunities available, the Program Coordinator and the Finance and Administration Officer should prepare a staff training plan for his/her staff member well in advance.

2.             Any staff member who feels fulfill the criteria for the training can apply before the deadline.


3.             Trainees should be screened out based on the needs assessment of the organization or the program.

4.             If a staff member is already selected earlier for a training opportunity and is awaiting the decision as to his/her acceptance, he/she can't compete for another one until the response of the first is known.

5.             Costs related with processing an approved scholarship will be covered by OSD unless the donor organization covers them. This cost includes medical certificate, exams, photocopy of documents, passport and visa, airport taxes and other fees.

6.             Official training requests for the staff of the organization can only be made to partners of the organization or other sources by the Executive Director. However, the request should not be in the name of specific individuals and should confirm to the priority need of the organization.

7.             Female trainees will have equal chance with their male counterparts in competing for any training program

8.             If two competitors have equal points in the selection process the Executive Director will decide on the issue.

 

A)                                AGE LIMIT OF THE TRAINEES

 

Besides the age limit that is set by the scholarship awarding body, the policy of the organization in relation to age limit will be:

1.      For first degree or lesser qualification scholarships the candidates should not be older than 36 years;

2.      For Masters degree scholarships the candidates shouldn't be older than 40 years;

3.      For a third degree (PhD, Specialization, Post doctoral studies, etc.) the organization has no age limit if the donors wish to provide the chance.

 

B)                                ACADEMIC REQUIREMENTS

 

Beside the academic requirement of the donors of the scholarship, to compete for further training the candidate should fulfill the following requirements.


1.      To compete for first degree scholarship, post graduate diploma and other short course, graduates from high school or technical school should have a cumulative GPA of at least 2.00, or from a technical school an average grade of 50%.

2.      To compete for second degree, post graduate diploma and other short courses, the competitors should have a first degree and a cumulative GPA of at least 2.40;

3.      For PHD and any specialization, the requirements will depend on the donors’ interest as well as the recommendations of the Management Committee approved by the Executive Director and the Board.

 

C)                 REQUIRED SERVICE OR EXPERIENCE

 

Candidates with first degree and competing for second degree and/or other courses are required to meet the training guidelines of the organization as indicated in this Administration Manual.

 

CRITERIA FOR VALUATION OF CANDIDATES

 

The following criteria will be adopted by the organization in ranking individuals for any training program.

 

Requirements                                                                                    Value assigned

 

1.     For Academic requirements

(E.g. Diploma, BSc, BA, MSc, MA, PHD, etc.)

25%

2.     For GPA

5%

3.     For work experience (Within OSD)

30%

4.     For Work experience (Outside OSD)

20%

5.     For efficiency report (Staff appraisal)

20%

 

The detailed procedures of valuation of each parameter indicated above are presented as follows.


1.                  Valuation of Academic Requirements (25%)

 

 

No.

 

Level of Education

Directly Related

Indirect Related

 

Unrelated

1.

High School Graduates

11

11

11

2.

1st year college complete,

15

10

9

3.

2nd year College complete,

18

12

8

4.

3rd year College complete,

21

14

6

5.

4th year College complete

23

16

4

6.

B.SC, BA degree

25

17

2

7.

M.SC, MA degree

23

16

0

8.

PHD degree

20

15

0

 

Remarks: 1.      Directly related refers to the relationship between the training and the current job of the individuals.

2.       Indirectly related refers to any type training that is not directly related by subject but indirectly related.

 

2.                  Valuation of Candidates GPA (5%)

 

No.                  Average GPA                                                 Value

 

1.         2.00 - 2.39 OR

50-59%

0

2.         2.40 - 2.79 OR

60-69%

1

3.         2.80 - 3.19 OR

70-79%

2

4.         3.20 - 3.59 OR

80-89%

3

5.         3.60 - 3.99 OR

90-99%

4

6.         4.00 - OR 100%

 

5


3.                  Valuation of Work Experience within OSD (30%)

 

 

Years of Service within OSD

Value

<1 year

No value

1-2 years

3%

Above 2 years - 3 years

6%

Above 3 years - 4 years

9%

Above 4 years - 5 years

12%

Above 5 years - 6 years

15%

Above 6 years - 7 years

18%

Above 7 years - 8 years

21%

Above 8 years - 9 years

24%

Above 9 years - 10 years

27%

Above 10 years

30%

 

4.                  Valuation of Work Experiences (20%) Outside OSD

 

Experience

*Directly

Related 100%

**Indirectly

Related 50%

***Unrelated

25%

1 Year

1.11

0.56

0.28

2 Years

2.22

1.11

0.56

3 Years

3.33

1.67

0.83

4 Years

4.44

2.22

1.11

5 Years

5.56

2.78

1.39

6 Years

6.67

3.33

1.67

7 Years

7.78

3.89

1.94

8 Years

8.89

4.44

2.22

9 Years

10.00

4.00

2.50

10 Years

11.11

5.56

2.78

11 Years

12.22

6.11

3.06

12 Years

13.33

6.67

3.33

13 Years

14.44

7.22

3.61

14 Years

15.55

7.78

3.89

15 Years

16.66

8.33

4.17

More than 15

Years

20.00

10.00

5.00


* Experience gained after attaining educational qualification.

**Experience gained prior to attaining educational qualification which is relevant to present responsibilities of the candidates.

***Experience gained prior to attaining educational qualification which is not relevant to present responsibilities of the candidates.

 

5.                  Valuation of Work Efficiency Report (20%)

 

In order to consider efficiency report as a measurement for evaluating candidates, it should be worked out for the last two consecutive periods. If the cumulative average value of the efficiency report given to the staff member is below 65%, then candidates can not get any value in this parameter. Thus, the ranking system for efficiency report will be as shown below.

 

 

 

Efficiency

Value

Efficiency

Value

Efficiency

Value

65%

13.00

77%

15.40

89%

17.80

66%

13.20

78%

15.60

90%

18.00

67%

13.40

79%

15.80

91%

18.20

68%

13.60

80%

16.00

92%

18.40

69%

13.80

81%

16.20

93%

18.60

70%

14.00

82%

16.40

94%

18.80

71%

14.20

83%

16.60

95%

19.00

72%

14.40

84%

16.80

96%

19.20

73%

14.60

85%

17.00

97%

19.40

74%

14.80

86%

17.20

98%

19.60

75%

15.00

87%

17.40

99%

19.80

76%

15.20

88%

17.60

100

20.00

 

 

RESPONSIBILITIES OF THE TRAINEES

 

The following list of responsibilities are expected as a reward to the organization from each trainee after completion of any type of training/course provided to the staff member either by the organization itself or any donor on behalf the organization.


1.                  Services after training

Depending on the duration of the training they have taken, the trainees will make an agreement to provide a service for at least double of the duration of the training he/she has attended.

 

2.                Reporting

The trainees should report to the organization immediately after completing their training programs. The report should include a copy of diplomas/certificates and the paper prepared for fulfilling his/her course, the list of the courses attended, and a brief description of its relevance to his/her present and future carrier.

 

3.                  Change of profession/Field of work

After completing the training program of its staff member, the organization has the right to assign the trained individual to its priority, provided that the new training make the trainee more efficient in his/her future carrier and other benefits are maintained.

 

4.                  Request for Further Training

An individual who had secured scholarship opportunity through the organisation and still got another opportunity for continuing further his/her training, must inform in advance to the organisation and make an agreement to secure any support and commit him/herself for further years of services.

 

THE TRAINEES NOMINATING COMMITTEE

 

All training arrangement and selection processes for training staff members will be made by the Management Committee of the organization.

 

Attendance to courses taking place locally, and to overseas short term courses lasting no more than 3 months shall be decided by the Executive Director upon the recommendation of the Management Committee. Long term overseas courses require the approval of the Board up on presentation of the Executive Director.

 

DUTIES AND RESPONSIBILITIES OF THE NOMINATION COMMITTEE


The nomination committee will be accountable to the Executive Director and will have the following duties and responsibilities.

 

1.                  Select staff members for any training secured from any source in the name of the organization or from the organization's internal budget;

2.                  Monitor and control the timely utilization of all training opportunities regardless of their source or sponsor;

3.                  Based on studies, will propose new training opportunities for staff members either from internal resources of the organization or firm external sources;

4.                  Make the staff members aware of the policies, rules and regulations related with staff training;

5.                  Settle any problem related with training programs;

6.                  Provide progress reports to the Executive Director;

7.                  Prepare and/or amend the rules and regulation related with training, when necessary, up on the approval of the Executive Director. Whenever such an amendment is made, however, it shall be publicized to all staff members in advance.

 

INDIVIDUAL ACTIVITIES OF THE COMMITTEE MEMBERS

 

Indicated below are the main tasks of the chairperson and the secretary of the committee.

 

THE CHAIR-PERSON

 

A program coordinator delegated by the Executive Director shall act as the chair-person of the committee and performs the following activities:

   Arrange meeting schedules and led the meetings;

   Execute all the decisions of the committee;

   Perform all written correspondences and sign documents related to the issue;

   Make all local and external correspondences related to the issue on

behalf of the organization and the committee;

   Perform official activities that are necessary to the committee;

THE SECRETARY


The Secretary will be selected by the Management Committee and performs the following activities:

   Prepare discussion agenda for the committee;

   Write-up the minutes of the committee;

   Prepare progress reports related to the issue;

   Perform other activities provided by the committee.

 

TEMPORARY SUSPENSION OF MEMBERS OF THE COMMITTEE

 

A committee member will be suspended from the committee meetings if;

   He/she is a candidate for the proposed training program under discussion;

   He/she has a family or a blood relationship or any contradiction with the candidate under discussion;

 

QUORUM OF THE COMMITTEE MEETING AND OTHER RELATED ISSUES

 

The committee resumes its activities if half of its members are present. Similarly, if the point of discussion creates any problem, decisions will be made through voting, but the opinion of minorities will be recorded in the minutes.

 

All training opportunities will be notified to the staff members in order to make themselves ready and apply for it. The notice should explain;

 

    The subject/field of the training opportunity;

    The place/country where the training will be conducted;

    The duration of the training;

    The number of individuals to be trained;

    The level of education experience, field of study, etc., of the required candidates;

    The place and time of registration;


The notice should be signed by the director and have seal of the organisation;

  It should be placed in a clear and visible place of the staff;

It should stay at least for about three consecutive working days for registration of the staff;

If a staff member is absent in the time of registration with a prior notice of the office, his immediate supervisor can propose him/her to compete for the training;

 

PRIVATE SCHOLARSHIPS

 

If a staff member has got a scholarship opportunity covering all the costs and requested the organisation to acknowledge the training, the organisation can provide its support provided that the training program is considered to be important to the organisation. The organization can also provide leave without pay to the staff member for a period equivalent to the training program. The support and the leave without pay should be approved in writing by the Executive Director.

 

BENEFITS DURING TRAINING

 

If a staff member is in a training program nominated by the Management Committee and approved by the Executive Director, he/she is entitled to get his/her full salary until the completion of the course provided that the necessary funds are secured. The trainee shall in return make an agreement to provide his/her service for double the time spent on training or repay to the organisation any and all of the costs incurred in the training whether or not such costs were covered by OSD or any other donor.


CHAPTER IX Procurement Procedures for

Goods and Services

1.               All procurement practices for goods and services to be used by OSD shall comply with the procedures provided in this chapter and be aimed at achieving economy and efficiency.

2.               The following are the procurement procedures of OSD.

A procurement committee for the procurement of goods will be constituted by the Executive Director, which consists of:

 

a)        Finance and Administration officer        Chairperson

b)       Program coordinator                              Member

c)        Staff member for which the

goods or services will be procured         Member

d)       Secretary Cashier                                   Secretary

 

In the case of procurement of consultancy service, the Management Committee of OSD will serve as a procurement committee.

 

3.               Each staff member is responsible for identifying the goods or services that are needed to carryout his/her responsibilities. A staff member requiring goods shall submit his requests to the program coordinator, in the case of program staff and to the finance and administration officer, in the case of administrative staff for approval for appropriateness of the request. Then, the request will be forwarded to the secretary cashier.

4.               Upon the receipt of the request, if the goods are available, the secretary cashier issues the goods using appropriate issue vouchers to the requesting staff member. If the goods are not available, the secretary cashier shall prepare purchase requisition and submit to the Finance and administration officer for budget verification.

5.               On the basis of the purchase requisition, the secretary cashier shall select the goods or services to be procured and the supplier from whom the purchase is to be made. The reason for making the selection and the precise amount necessary to procure the goods or services shall be clearly indicated.


6.               Goods and services with a value of less than Birr 1000 shall be procured by direct shopping upon the verification of the Finance and Administration officer and the approval of the Executive Director. In this regard, there is no need for the intervention of the procurement committee.

7.               Goods and services with a value of more than Birr 1000 shall be procured upon the involvement and recommendation of the procurement committee. In this case, the secretary cashier is required to collect at least three proforma invoices from reliable suppliers. The procurement committee is responsible to verify that the selection of the goods or services to be procured shall, in as much as possible, be made on a competitive manner. Provided however where it is difficult to follow this procedure, the procurement committee may follow such other procedures as it deems appropriate and that such procedure is recorded in a minute of the committee, which shall be attached and submitted to the Executive Director for approval.

8.               The procurement committee shall be responsible to determine and process the procurement of stationary, supplies and other consumable items, which are normally necessary for program and office activities on quarterly basis or where appropriate on biannual basis. The provision of the previous paragraph shall apply as to the procedure to be followed in selecting the goods and services to be procured.

9.               In all cases, before the purchase of goods or services is conducted, their conformity to the approved budget shall be verified by the Finance and Administration Officer.

10.           Taking in to account that the need for the procurement of goods of the organization is minimal, any procurement of goods or services shall be made by the secretary cashier.

11.           Any procurement of goods or services shall be approved by the Executive Director. The Executive Director may reject any procurement request submitted for approval. When the Executive Director instructs or requires that the selection of the goods or services be made again, the procedures described above shall be applied.

12.           When the procurement confirms to the approved request and payment, the secretary cashier shall procure the items and deliver to the organization.


13.           Upon the delivery of the goods, the secretary cashier shall issue the items to the requesting staff member using an appropriate issue vouchers. The secretary cashier is responsible to check whether the procured items are in conformity with the requested ones.

14.           The secretary cashier is responsible to maintain a clear listing of items procured, their current state and the stock level and inform that all goods purchased are available and in good condition every quarter to her/his supervisor.

15.           Every staff member shall be responsible to keep all items at his custody.

16.           The secretary cashier is responsible to submit the necessary invoices, receipts, goods receiving notes, etc. to the finance and administration officer.

17.           In the case of procurement of consultancy services, detail term of reference (TOR) shall be prepared by the relevant program staff in consultation with the program coordinator. The required fund has to be also secured.

18.           The term of reference (TOR) has to be reviewed by the Management Committee and shall be submitted to the Executive Director for approval.

19.           Once the term of reference (TOR) is approved, either short listing of individual consultants or firms, as required, shall be conducted by the Management Committee or announcement shall be made on national news papers. The decision whether to short list or made an announcement shall be made by the Executive Director in consultation with the Management Committee.

20.           Interested consultants or firms shall be given the term of reference (TOR) and are required to submit technical and financial proposals within a given deadline.

21.           The Management Committee is responsible to review and evaluate the technical and financial proposals submitted by consultants using a clear and transparent set of criteria. On the basis of the findings of the evaluation, the Management Committee has to submit its award recommendations to the Executive Director for Approval.

22.           After approval, the winner consultant or firm shall be awarded the consultancy service and a contract agreement shall be concluded between OSD and the awarded consultant or firm.


 

 

 

ANNEX I

 

ORGANIZATION FOR SOCIAL DEVELOPMENT (OSD) EMPLOYEE PERFORMANCE EVALUATION REPORT

 

INSTRUCTION

 

1.                  Employees of OSD shall be evaluated on the basis of the attached evaluation form.

 

2.                  The form is intended to serve as a record of the employee’s work performance, clarity, correctness, speed, and the like. It also serves as a basis for taking necessary steps with regard to the employee concerned. The responsible supervisor for filling out the form is, therefore, expected to act honestly and to use her/his judgement with utmost care.

 

3.                  The Evaluation form should be filled out and submitted to the Executive Director twice a year – in January and June.

 

4.                  Numbers 11 to 13 of the evaluation form headings are to be filled out additionally for supervisors who have staff under them.

 

5.                  To find out the average point of the columns marked “X”, divide the total

 

a)                 into 13 for those who are on supervisory posts, and

b)                 into 10 for the others

 

6.                  If the average points of the employee’s performance is

 

a)                 Below 1.50 inclusive, the result is Below Expectations (BE)

b)                 Between 1.51 and 2.50 inclusive, the result is Low-Meets Expectations (LM)

c)                 Between 2.51 and 3.50 inclusive, the result is Meets Expectations (ME)


d)                 Between 3.51 and 4.50 inclusive, the result is High-Meets Expectations (HM)

e)                 Between 4.51 and 5.00 inclusive, the result is Exceeds Expectations (EE)

 

 

PERFORMANCE EVALUATION FORM

 

Name of Employee                                                                                                                

 

Position/Title                                                                                                                           

 

Report for the period from                                             to                                                     

 

Date of Evaluation                                                                                                                

 

 

S/N

 

Evaluation Title

Evaluation points

BE

1

LM

2

ME

3

HM

4

EE

5

 

1

 

Ability to put knowledge into practice

 

 

 

 

 

 

·         Efforts shown to put into practice knowledge acquired through

general education, experience and special profession.

 

 

 

 

 

 

2

 

Constant presence on duty

 

 

 

 

 

 

·         Constant presence on duty and attitude towards honoring office hours

·         Habit of devoting office hours only to official duty

 

 

 

 

 

 

3

 

Cooperation shown in connection with duty

 

 

 

 

 

 

·         Cooperation, understanding, courtesy and cordial relations shown to colleagues and other staff members in the office.

·         Good attitude towards helping protect the good image of the OSD

 

 

 

 

 

 

4

 

Clarity and speed in work

 

 

 

 

 

 

·         Ability to carry out duty correctly

 

 

 

 

 


 

S/N

 

Evaluation Title

Evaluation points

BE

1

LM

2

ME

3

HM

4

EE

5

 

and clarity

·         Efforts shown in completing work in assigned time and priority

·         Willingness to accept advice and constructive criticism

 

 

 

 

 

 

5

 

Volume of work accomplished

 

 

 

 

 

 

·         Volume of work accomplished within a limited time frame

·         Volume of work shown as compared with that shown by other

colleagues

 

 

 

 

 

 

6

 

Handling and use of office property

 

 

 

 

 

 

·         Attitude towards handling with care and suing economically office

materials and properties

 

 

 

 

 

 

7

 

Honorable conduct displayed

 

 

 

 

 

 

·         Honesty in keeping the

confidentiality of the organization’s imports information

·         Concern shown for the work and for the organization

·         Willingness to show correct behavior at all times towards colleagues and staff members and the willingness to maintain a good working relationship with everyone

in the office.

 

 

 

 

 

 

8

 

Ability to initiate accept and implement new working methods

 

 

 

 

 

 

·         Ability to initiate new ideas and working methods.

·         Willingness to accept and methods, directives and corrective measures

·         Efforts shown from time to time to better own ability.

 

 

 

 

 

 

9

 

Ability to take on responsibility

 

 

 

 

 

 

·         Belief in won ability.

 

 

 

 

 


 

S/N

 

Evaluation Title

Evaluation points

BE

1

LM

2

ME

3

HM

4

EE

5

 

·         Awareness of extent of won responsibility and ability to carry out work with self-control.

·         Willingness to implement directives/orders.

 

 

 

 

 

 

10

 

Ability to plan an organize

 

 

 

 

 

 

·         Ability to chart out working methods and strategy, which enable speedy performance of the work, assigned.

·         Efforts shown to make available in time materials, equipment and

manpower necessary for carrying through the assigned work.

 

 

 

 

 

 

11

 

Leadership and control ability

 

 

 

 

 

 

·         Acceptability of leadership of leadership to staff members.

·         Attitude towards accepting and explaining ideas.

·         Ability in giving directives, delegating po0wers and responsibilities and bringing matters under control.

·         Attitude towards enlightening, coordinating and encouraging employees to work better.

·         Ability to assign the right work to the right person and to use the existing manpower to the

maximum.

 

 

 

 

 

 

12

 

Ability to give decisions

 

 

 

 

 

 

·         Ability to predict consequences and responsibilities as a result of decisions taken.

·         Efforts exerted in gathering, analyzing and assessing from all directions data, which are important

for decision-making

 

 

 

 

 

 

 

 

 

 

 

 


 

S/N

 

Evaluation Title

Evaluation points

BE

1

LM

2

ME

3

HM

4

EE

5

13

Supervising, guiding and controlling

project activities.

 

 

 

 

 

 

 

 

Average Result

 

 

 

 

 

 

RECAPITULATION

 

a)                  If the overall result of the employee is found to be BE, put “X” mark in the appropriate box.

 

 

 

S/N

 

Recommendations

Put “X”

mark

 

1

 

He/She needs Advice

 

 

2

 

He/She needs Training

 

 

3

 

He/She has to improve himself/herself

 

 

4

 

He/She should be transferred to an equivalent and appropriate position

 

 

5

 

He/She should be demoted

 

 

6

 

He/She is not fit for the post

 

 

 

b)                 Defects found in the employee’s performance                                                          

 

 
 

 

 

 
 

 

 

c)                  Changes shown from previous performance evaluation

 

i)                    Improved

 

ii)                  No change


iii)                Worse

 

d)                 Recommendations on performance evaluation of employee on probation

 

i)                    Since he/she Meets Expectations (or above ME), let him/her be permanent employee

 

ii)                  Since he/she Low Meets Expectations (LM), his/her probation period should be extended by 45 days.

iii)                Since he/she is Below Expectations (BE), he/she should be dismissed

 

 

e)                  The Supervisor who rated the employee

 

           
     

 

 

Name                                                               Signature                     Date

 

f)                   Comments given by the employee                                                                             

 
 

 

 

 

 
 

 

 

 

 
 

 

 

 

           
     

 

 

Name                                                   Signature                     Date

 

g)                  Reviewing Official’s remarks                                                                                     

 
 

 

 

 

 
 

 

 

 

 
 

 

 

 

 

           
     

 

 

Name                                                   Signature                                 Date

Organizational Safeguarding Policy

ORGANIZATION CIVIC SPACE ADVOCACY STRATEGY                                                       

Contents

1.      Background of the Organization. 2

1.1 Legal status. 2

1.2 Vision. 3

1.3 Mission. 3

1.4 Thematic Operation. 3

1.5 Overall Objective. 4

1.6 Values. 4

2.      What is Civic Space?. 4

3.      Civic Space Advocacy in Ethiopia. 5

4.      Organization for Social Development’s Engagement in Advocating Civic Space. 6

4.1 Designing Advocacy Messages. 6

4.2 Advocacy engagement with government. 7

4.3 Building a constituency for advocacy. 7

4.4 Media Advocacy. 7

4.5 Leveraging new technologies for increased participation and protecting civic space online. 8

 

 

1.     Background of the Organization

Rooted in pursuit of the public interest and social justice, Organization for Social Development (formerly Organization for Social Justice in Ethiopia) has been engaged, since its establishment in 2003, in wide and diverse interventions ranging from advancement of human welfare, democracy and good governance to maximizing the role of the private sector in promoting social justice by upholding Corporate Social Responsibility (CSR) as the main thematic area of its operation.  Realizing the enormous but untapped potential of the private sector to advance human rights and materialize people-centered all inclusive development in the country, OSD has launched in 2010 a strategic plan to promote Corporate Social Responsibility (CSR) among the business community, government organs and the public.     

Since then, OSD has implemented projects that achieved an increased awareness and understanding on CSR and enhanced capacity of the private sector to comply with international and domestic principles and standards which deal with different aspects of CSR.  Having research as one of its main components researches on private sector and civil society partnership, the role of the private sector in advancing reproductive health in Ethiopia, engagement of the private sector in improving welfare of disadvantaged and vulnerable groups and,  corporate social responsibility and child welfare, have been undertaken.  Analyzing legal and policy environments and practices as well as bringing on board international initiatives and best practices, these researches substantially contributed in addressing the information gap with regard to CSR practice in Ethiopia and have provided baseline for contextualizing and adopting CSR initiatives. In addition to conducting researches OSD works to introduce the concept, to raise awareness on different aspects of CSR, to enhance implementation by the private sector and to advocate for creation of an enabling legal and policy environment by using broadcasting and print media, organizing trainings targeted at selected representatives from governmental offices, civil society, Chamber of Commerce and Sector Associations; promoting good practices using different mechanisms and; establishing partnerships/networks with different entities including chambers of commerce and sect oral associations.

1.1 Legal status

Organization for Social Development (OSD) (formerly called Organization for Social Justice in Ethiopia (OSJE)) is an indigenous, non-profit, non-partisan, non-governmental organization. Under the requirements set by a new Charities and Societies Proclamation (entered into force on February 13, 2009) Organization for Social Development re-registered as Ethiopian Resident Charity by Federal Democratic Republic of Ethiopia, Ministry of Justice, Charities and Societies Agency on November, 2019 – License Number 0843 assuming the current name. 

1.2 Vision

Seeing a community wherein equitable access to basic economic and social services for every citizen is ensured.

1.3 Mission

 We foster social development with special emphasis to environment protection, access to standard and quality social services and productivity by promoting Corporate Social Responsibility (CSR) among business organizations, citizens, and government bodies.

1.4 Thematic Operation

The general thematic areas of which Organization for Social Development engages itself in are:-

·         Health

·         Education

·         People with Disability

·         Environmental Protection

·         Women Economic Empowerment

·         Refugees etc……

Specifically Organization for Social Development has been focusing on promoting the concept Corporate Social Responsibility among private businesses, citizens and government bodies as to improve and strengthen the role played by business firms in the development endeavors of the country. For this purpose, OSD organizes its interventions into three categories:

*      Awareness and Capacity Building- focuses on ensuring enhanced CSR activities and understanding among business organizations, the government and the general public

*       Research- focuses on improving CSR knowledge and information as well as identifying further intervention areas to improve laws, policies and practices related to CSR in Ethiopia

*      Advocacy and Promotion- aims at creating an enabling and favorable legal and policy environment for CSR practices and improve CSR performance among the business community

1.5 Overall Objective

To increase involvement of private sectors in the development process of the country, through awareness creating, promoting practices, and advocating for an enabling environment pertaining to Corporate Social Responsibility in the country.

Ø  To promote environment protection

Ø  To promote accessibility of standard and quality public/social services to the society (education, health, food, shelter)

Ø  To encourage productivity and quality services

1.6 Values

      The core values that inspired the vision and mission of the Organization for Social Development    include:

*      Lasting Impact

*      Participation and empowerment

*      Self-actualization

*       Equality

*       Justice

*       Integrity

*      Accountability

2.     What is Civic Space?

 

Civic space is the environment that enables people and groups – or “civic space actors” – to participate meaningfully in the political, economic, social and cultural life of their societies. States shape the legal and policy space within which people express views, assemble, associate and engage in dialogue with one another and with authorities about issues that affect their lives, from the quality of basic services, to better institutions and respect for fundamental freedoms. Civil society actors – including human rights defenders, women advocates, children, young people, members of minorities and indigenous people, trade unionists and journalists – should to be able to express themselves freely in full security and effect change peacefully and effectively.

Importantly, civic space relies on formal and informal channels through which individuals and groups can play a role in policymaking and contribute to decision-making, political and peace building processes. These require mechanisms that allow effective access to information, dialogue and the expression of dissenting and unpopular views.

The freedoms of expression, including access to information, of peaceful assembly and association apply at all times – both online and offline. A vibrant civic space requires an open, secure and safe environment that is free from all acts of intimidation, harassment and reprisals, whether online or offline. Any restrictions on such a space must comply with international human rights law [i.e., must not discriminate, must be provided for by law, and be necessary and proportionate].

3.     Purpose of the Advocacy Strategy

 

 

4.     Civic Space Advocacy in Ethiopia

Change in civic space impacts participation, association and expression of thoughts. Yet civic space, as the oxygen for people’s voices, and vital prerequisite for CSOs to function, is currently shrinking on a global scale. CSOs, Medias and people around the world face serious restrictions and repression when exercising their basic rights due to shrinking civic space. The case in Ethiopia depicts that freedom of speech, association and expression of thought is not legally denied. The legal infrastructure of the country is as pleasant as those states known with their protection of human rights violations.

The government in Ethiopia had introduced some initiatives to participate civil society organizations and other conscious actors in the policy making process. The past five years the Ethiopian government spanning the range of political systems from closed during the developmental state of the previous regime to semi-democratic. It relived the legislative restriction against the activities of civil societies, introduced less restrictive media law and revised anti-terrorism proclamation.

The government has taken a crucial step in realizing effective operation of CSOs by revising the former proclamation no. 621/2009. Nonetheless, while the country had appeasing legal documents, the government had installed operational impediments. The failure of some bureaucrats in government institutions to understand the amended legal provisions put tremendous administrative impediments for CSOs. With the passage of time the government attempt to de-legitimate civic actors on grounds that it is partial, elitist, or foreign affiliated. Civic space has undeniably shrunk. Therefore, CSOs shall devise advocacy strategies to broaden the civic space. 

CSOs can undertake effective advocacy to champion the broadening of the civic space. Advocacies constitute one of the key elements engagement by the CSOs. Through effective advocacy, CSOs can make a difference and influence decision makers to take steps to broaden the civic space. The civic space situation, therefore, get improved through this advocacy.

This could be done through a series of tools and actions including generating evidence on civic space, dissemination of monitoring reports, private engagements with relevant bodies and conducting media campaigns to ensure visibility for the issues and that action if taken. It is crucial that CSOs devise timely and relevant advocacy strategies by placing the necessary staff and funding on board to bring about the necessary policy change using the most appropriate channels and that they should combine different strategies for maximum impact.

5.     Organization for Social Development’s Engagement in Advocating Civic Space


Organization for Social Development will follow the below listed advocacy strategies can help to impact the civic space in Ethiopia.

4.1 Designing Advocacy Messages

Since effective advocacy requires a clear discourse or message for each policy engagement, based on a thorough analysis of how to influence the situation in the civic space, advocacy messages will be designed and tailored to specific authorities in order to frame a certain policy matter and persuade the receiver to take action to improve the situation.  Advocacy message is more likely to have an effect when there is a constituency for it and when multiple institutions are able to convey it.

4.2 Advocacy engagement with government

Any successful civic space advocacy requires effective engagement with government actors. Based on a strategic analysis of how to approach a specific civic space determinant, OSD shall identify and prioritize a certain set of actors who have the authority to bring about the desired change. In that regard, the initial approach often will involve presenting verified information and analysis the civic space to the authorities that have the power to bring about the change.

4.3 Building a constituency for advocacy

Interventions for civic space and influence with the authorities do not always turn out as expected. Sometimes CSOs may not achieve the desired initial objective and other times they may obtain more than initial planned. One way to enhance concerned effort is to build to constituency for advocacy to advance advocacy agenda around a human right policy. The larger the support base, the greater the chance of success. As a result, as CSO, OSD should ascertain it has sufficient partnership with national and international actors that can advance its civic space agenda. It can employ different tactics to achieve that including more formal approaches of convening crucial actors or but also informal ways. Authorities are often more prone to direct influence through other contacts in the community, such as other policymakers, religious leaders, the media, and community-based organizations and so on. OSD should consider and explore these avenues so that it may identify individuals or organizations that can sometimes be more effective at transmitting civic space to the relevant authorities.

4.4 Media Advocacy

Media advocacy is the use of media, including social media, to advance civic space agendas. Since media plays a significant role by raising awareness of human rights issues, expose violations, and empower people to take action. In terms of advancing CSOs the media can be used to amplify the advocacy messages, to create strong constituency for influencing policy makers by making the issues CSOs are pushing for to be heard more loudly. OSD will develop media engagement strategy and conduct media with the aim of:

Ø  Informing the media- and through them the public- about the civic space and the impact on them (the medias).

Ø  Persuading the media to cover issues regarding the civic space from the civil society organization angle

Ø  Using the media to pressure policy makers to change or institute the civic space

Ø  Influencing the media to give civil society organization or other coalition extensive coverage

 

4.5 Leveraging new technologies for increased participation and protecting civic space online

Digital tools are used by more than 3 billion people around the world to access and store information, to express opinions, to participate in decision-making and to mobilize. Digital technologies have created new spaces for exchange, mobilization and participation. At the same time, obstacles to expression, participation and assembly have evolved or intensified, such as in the case of Internet shutdowns, online surveillance, online attacks and disinformation campaigns. Responses to these challenges are also more complex, as online civic space platforms are often privately owned

Therefore, putting the maximum influence on the government to encourage the establishments and to ease the requirements of establishing civil society organizations for children and child led civil society organizations.

 For this purpose the following strategies will help

v  Sensitization of government bureaucrats to understand the amended proclamations that comparatively broadened the civic space.

v  Encouraging the community of practice or networking among civil society organizations to have a common voice of challenging the legal and administrative impediments.

v  Engaging the civic actor such as media to popularize and create an informed citizen in resisting the political, administrative.

Moreover, to effectively address restrictions on civil society space, OSD will target and involve a range of stakeholders such as: international institutions and donors; international and national civil society; networks; media; and the general public.

In addition, Organization for Social Development as a CSO, in collaboration and coalition with Save the Children Partners (CEHRO, GPSDO, RATSON and others) will play its own role in different platforms and engagements to widen civic spaces. It will also make efforts to prepare workshops, discussion forums and consultative meetings to influence decision makers.

 

 

 

  

 

 

 

Organizational Safeguarding Policy